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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   TECHNICAL OFFICER (JAPANESE/KOREAN SPEAKER/RM7,000)

TECHNICAL OFFICER (JAPANESE/KOREAN SPEAKER/RM7,000)

Kuala Lumpur City Centre
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To assist with incident detection, recording, follow up on resolutions and support to the networks, infrastructure, applications, products and services supplied and operated by the company.

 
Responsibilities:

  • Contribute to Key Performance Indicators in relation to performance of the networks, infrastructure, applications, products and services supplied and operated by the company.
  • Under the general guidance and direction of more senior technical staff, deliver technical support in relation to a range of complex products and services, network and infrastructure elements
  • Work within a defined set of relevant product / network procedures, standards and practices
  • Deliver outcomes by implementing a course of action identified from a general range of solutions
  • Assist in providing technical support in the investigation and rectification of complex incidents

Requirements:

  • Possess at least 2 years' experience working in Technical Support environment troubleshooting Internet technology or any similar technical contact centre exposure
  • Those with experience supporting Australian market would have advantage
  • Experience in customer fronting role with Incident management experience
  • Ability to perform basic troubleshooting on above technologies.
  • Degree or Diploma holder preferably from Communications, IT or Networking background
  • High proficiency in Japanese/Korean and English is a must.
  • Able to work on 24/7 shift
  • Candidate with eligibility to work in Malaysia will be highly sought after

Benefits:

  • Shift allowance
  • Medical coverage for employee, spouse and children
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Company Overview

Our company being strategically located in the heart of Selangor State, Malaysia. (20 minutes drives from Kuala Lumpur City) give us the opportunity to help our clients and job applicants abroad with the rich reserves of human resources available wide and globally

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Company Summary
Agensi Pekerjaan Crest Force (M) Sdn Bhd
11-25 employees
Human Resources Management
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