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Jobs in Malaysia   »   Jobs in Malacca   »   Customer Service jobs   »   Customer Service (Prefer Chinese Candidates)

Customer Service (Prefer Chinese Candidates)

Malacca

Job Responsibilities :

  • Handles incoming calls or inquiries from prospective customers or clients.
  • Assists customers effectively by solving customer disputes.
  • Provides customer additional information or explains services.
  • Discusses products offered and ensures customer satisfaction.
  • Tactfully handles confrontational or stressful interactions with the public.
  • Completes supporting paperwork and data entry as required.
  • Accurately captures customer information.
  • Creates and maintains service reports.

 

Job Requirements :

  • Preferably with at least 1 year of working experience in customer service / call centre industry.
  • Good communication skills over the phone and fluent in English, Bahasa Malaysia and Mandarin.
  • Computer literacy is essential, especially in MS Word and Excel.
  • Mature,resourceful, tactful and diplomatic with excellent listening skills.
  • Self-motivated individuals with integrity,drive to achieve targets and possess good organizational skills.
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Company Overview

Hayan Prints (M) Sdn Bhd is a local company with ISO 9001, ISO 14001 and HACCP accreditation; located at Taman Teknologi Cheng Malacca. We specialize in the manufacture and printing of packaging boxes using paper and cardboard-based materials. In line with our expansion, we invite competent, motivated and customer-focused individuals to join our organization for the position listed.

 

Why join us?

Annual Increment Bonus, annual performance Bonus, medical benefit, group PA and opportunity for growth.

Read more
Company Summary
Hayan Prints (M) Sdn Bhd
www.hayanpackaging.com
101-200 employees
Manufacturing / Production
Hayan Prints (M) Sdn Bhd