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Jobs in Malaysia   »   Jobs in Bukit Kayu Hitam   »   Customer Service jobs   »   Logistics Customer Service & Support Executive

Logistics Customer Service & Support Executive

Bukit Kayu Hitam

Job Descriptions:-

  • Liaise with customer for import / export shipping documents for tracking of shipments.
  • Monitor and arrange for delivery of cargo within specified / requested period.
  • Liaise with all relevant parties for proper documentation and arrangement of shipments and to report and irregularities.
  • Handle and resolve customer complaints / inquiries via mail or phone in a timely
  • Prepare monthly report and statiatical data
  • Assist the superior to generate management report whenever required.
  • Coordinating with shipping / warehouse personnel to ensure timely deliveries.
  • Able to co-ordinate internally and externally on the shipping arrangement, and to ensure smooth and timely receiving of shipments, arrange pickups and document preparation.

Job Requirements:-

  • Applicants must be willing to work at Bukit Kayu Hitam , Kedah Darul Aman.
  • Ability to work in a team and under pressure
  • Fresh graduates of Diploma / Bachelor Degree in related field
  • Computer literate and posseses good command of English & Malay
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Company Overview

E.H. Utara Holdings is a one-stop logistics solution service provider for customers who require transportation and logistics services as well as one of the leading logistics and transportation companies in Northern region of the Malaysia who specializes in transportation, cross-border transporter, air and sea freight services, freight forwarding services, warehousing and distribution. With the support of a strong and dedicated management team, E.H. Utara Holdings has enjoyed progressive growth over the years, and currently we have over 250 employees spread across Malaysia and overseas. In May 2016, Fukuyama Transporting Co. (9075:JP, Nikkei), a public listed Japanese leading transport company acquired a majority stake in the Company. A long term ASEAN regional expansion and investment strategy is now both the Japanese and Malaysian partners highest priority. E.H.Utara currently has offices and business entities within Malaysia and Thailand.With the regional expansion plan, more ASEAN countries will join the list. In E.H. Utara Holdings, the management team treats employees as it main asset and as one of the major key business factors to the road of success. As part of our growing business needs, currently we are seeking dynamic, talented, self-motivated and focused individuals to join our team of professionals to continuing provide value-added services to our existing and potential customers. For more information, please visit

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Company Summary
51-100 employees
Transportation / Logistics