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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Information Technology jobs   »   Technical Support Engineer

Technical Support Engineer

Petaling Jaya

Job Descriptions
- Proficient in AV and general system administration based disciplines and be able to pick up
new technologies very quickly.
- Attend to post sales technical calls.
- To diagnose and solve customers’ problem via telephone and email within standard time set.
- To provide on-site support to customers including trouble-shooting, break down calls and
resolve their area of concerns.
- To fix technical problems and issues reported by customers.
- To ensure warranty and extended warranty registrations are processes in a timely manner.
- To install, commission and service large screen system at customer’s site.
- To assist in project implementation.
- AV System Configuration
- Constantly learn and improve on new technologies related to our solution.

Job Requirements
- Diploma/Degree in Engineering (Electronic), Computer Science/Information Technology.
- 3 years technical support experience in Large Screen Display/Projection System.
- Experience in System Configuration.
- Experience in troubleshooting and repairing projectors will be an added advantage.
- Able to work independently with minimum supervision.
- Good communication and interpersonal skills.
- Possess own transport with a valid driving skills.
- Able to troubleshoot LCDs, Touch Screens, Video Walls.
- Required languages: Bahasa Malaysia, English, Chinese.

- Candidates with Sijil Kemahiran Malaysia in Electronic Audio and Visual are welcome to apply.

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Company Overview

Making a great difference in our customer's IT Infrastructure & Critical Facility environment so that they achieve their business goals." has always been the on-going philosophy of DATUMSTRUCT (M) SDN BHD. We are the region's key technology solution provider and distributor, offering an array of products, services and turnkey solutions, established since 1995, specializing in IT Infrastructure Management Solution, Critical Facilities Solution and Video Wall Solution. Datumstruct is also the region’s key technology solutions distributor offering solutions in Data Centre Management, Network Resource Optimisation and Secure Desktop Matrix Extension. To complete the picture, Datumstruct integrates IT & audio video hardware and software that meets industry-specific needs and caters to unique business requirements; thus developing a synergy that effectively unites design with the latest developments in technology. Headquartered in Singapore, Datumstruct has offices in Malaysia, Indonesia, Philippines, Thailand, China, Hong Kong and Middle East, supporting its extensive regional network.

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Company Summary
Datumstruct (M) Sdn Bhd
26-50 employees
Information Technology