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Jobs in Malaysia   »   Jobs in Seri Kembangan   »   Customer Service jobs   »   Customer Service Officer

Customer Service Officer

Taman Cheras Jaya
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Responsibilities

  1. To arrange and co-ordinate with customer  order  and arrange on time delivery
  2. To liaise with production on customer order and meet customer requirements
  3. Communicate courteously with customers by telephone, e-mail, letters and face-to-face communication.
  4. Handling customer complaints and any major incidents.
  5. Keeping accurate and up-to-date records and information with customers.
  6. Learning and keeping up-to-date on organization’s products and services.
  7. To prepare Custom document and GPB form and liaise with Custom Officer.
  8. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

 


Perks & Benefits

  • Commission and bonus
  • Casual dress code
  • Regular team activities
  • Medical insurance
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Company Overview

Attractive Venture (KL) Sdn Bhd, a subsidiary of D’nonce Technology Berhad offers packaging design solutions. 

We have our own in-house design center with a strong team that provides packaging design solutions for our own products and to our customers. Our capabilities include:

-Kraft Paper and Clean Room Paper into Slitted Rolls
-Kraft Liner into Paper Carrier Tapes
-Clean Room Interleaf Die Cut Spacer
-Custom Polymer Reel Assembly
-Polymer Engineering Products packaging

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Company Summary
Attractive Venture (KL) Sdn Bhd
http://www.dnoncetech.com/Dnonce/html/page/index.html
51-100 employees
Manufacturing / Production