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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Multinational Contact Centre Technical Support - Thai Speaker​

Multinational Contact Centre Technical Support - Thai Speaker​

Petaling Jaya


  • Language allowance will be provided to those who can speak Thai language.
  • Basic Salary
  • Career advancement 
  • Attendance allowance
  • Various type of bonuses
  • Free car park
  • Etc.

Summary Job Responsibility:

Interact with customers to provide information in response to inquiries about products and services, take accurate customer orders, to prepare quotations and to handle and resolve complaints and returns. 

Key Accountabilities:

  • Create quotations and orders via SAP system
  • Process goods returns  and non-return authorizations
  • Process technical and logistical complaints
  • Expedite and communicate to customers expected delivery times
  • Supports outside sales staff
  • Other duties and tasks as assigned


  • Minimum Diploma / Degree in Business Management or relevant studies.
  • Minimum 1-2 years of work experience in Contact / Call Centre environment.
  • Good written and verbal English communication skills. 
  • Candidates must be able to speak fluent Thai language with reading capability are encouraged to apply. 
  • Computer knowledge in SAP and Microsoft office applications is an added advantage. However, training will be provided.

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Central location
  • Medical insurance
  • Personal leave
  • Open culture
  • Personal development opportunities
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Company Overview

Festo is a German multinational and a market leader in industrial and process automation. We have been in this business for more than 75 years and have been in Malaysia for 30 years. Our presence spans over 200 industries worldwide with 300,000 customers. Festo Sdn Berhad Selamat datang to Festo Malaysia, your “one-stop" solution provider for industrial and process automation.

 Our automation solution covers a variety of industries from electronics, palm oil mills to water treatment plant, supported by over 20,000 components from pneumatics, sensors to electric technology including some of the latest award winning innovations. In addition, our Festo Didactic offers HRDF approved skill based industrial automation training courses where over 35,000 technical personnel in Malaysia have attended. Also, our training equipment which is the official equipment for the World Skill Competition ( Mechatronic Category ) are widely used in both the industries and institution of higher learning. Festo’s commitment to excellent customer service and effective organizational development has allowed us to be the preferred supplier to many multinationals.

 WHY JOIN US? As we move towards a competitive future, Festo Malaysia is committed to complying with ISO 9001:2000 requirements and will continue to strive for C2C process optimization with customer-focused management, in-depth industry expertise, and a highly motivated and customer-oriented workforce.

We practice a vibrant & energetic office culture. Our company supports a fun yet balanced working environment. We support a safe environment for our employees.

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Company Summary
Festo Sdn Berhad
51-100 employees
Trading and Distribution
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