Advanced Search
Sign In
Sign Up
Search Jobs
Sign In
Sign Up
Learn More
Download app
User not logged in

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Bandar Baru Bangi   »   Customer Service jobs   »   Customer Care Assistant

Customer Care Assistant

Bandar Baru Bangi
Apply To This Position

Job Responsibilities :

  • To welcome and greet the patient upon arrival, complete paperwork, and help maintain an effective hospital.
  • Ability to work with customers to resolve inquiries.
  • Answer incoming calls, assist customers with a variety of product issues while also building trust with the client.
  • To do registration and admission of patients through the system.
  • To advice patients on the hospital charges and methods of payment (deposit) and coverage of guaranteed letter.
  • If payment is classified under self-pay, to ensure that sufficient deposits is collected either by cash or credit card.
  • Any guaranteed letter must ensure that the company has a credit facility with the hospital (To check with BD department).
  • To arrange bed for the respective patient for admission.
  • To check and arrange Guaranteed Letter and other documents received for any operations scheduled.
  • To make appointment for patients and update any changes in appointment accordingly and in a timely manner.
  • Provide troubleshooting assistance to customers.
  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Recommend products that best suit the customer.

Job Requirements :

  • Diploma holder in any related field.
  • Related working experience will be added advantage.
  • Willing to work shift hours.
Apply To This Position

Save for Later

Sharing is Caring

Know others who would be interested in this job?

Company Overview

An-Nur Specialist Hospital (ANSH) is wholly owned by Medic IG Holdings Sdn Bhd. It is a 33-bedded hospital which started its outpatient department in September 2005 and operated fully in February, 2006. Equipped with an emergency unit, operating theatre, labour rooms, laboratory,diagnostic imaging facilities including x-ray, CT Scan, Mammogram and others. This hospital provides exceptional quality yet affordable healthcare for the fast-growing town of Bandar Baru Bangi and the surrounding areas such as Putrajaya, Serdang, Nilai, Kajang, Bandar Seri Putra and Bandar Bukit Mahkota. The overall aim is to construct a facility to consolidate the primary, secondary and tertiary health services within a hospital facility with a strong emphasis on speciality and sub speciality integration. Our priority is to provide exceptional quality, cost-effective healthcare, strengthened by excellence in primary, secondary and tertiary medical services.

Read more
Company Summary
Hospital Pakar An-Nur Hasanah Sdn Bhd
201-500 employees
Healthcare / Medical
Job Openings
Total 4 jobs
Medical Record Clerk
Bandar Baru Bangi
Nurse Assistant
Bandar Baru Bangi
State Certified Midwife
Bandar Baru Bangi
State Registered Nurse
Bandar Baru Bangi