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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Customer Service & Logistics Executive

Customer Service & Logistics Executive

Kuala Lumpur

We are looking for an energetic and result-oriented customer success executive that is willing to go the extra miles to serve our customers.

Job Description:

  • To ensure all patient enquiries are attended and answered in an accurate and timely matter
  • Resolve all service level issues relating to customer, deliveries & inventories
  • Maintain strong customer relationship and satisfaction
  • Managing the movement and storage of stock
  • Manage Medication pricing and in-bound purchases 
  • Manage Third-Party delivery service and logistics activities

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Marketing or equivalent
2. Experience in pharmaceutical is preferred.
3. Excellent command of written & spoken English and Bahasa Malaysia
4. At least 3 year(s) of working experience in related field
5. Experienced in handling patients enquiries, logistics, feedback management, online communication, etc


Perks & Benefits

  • Employee equity
  • Nearby public transport
  • Central location
  • Free snacks / Happy hours
  • Open culture
  • Personal development opportunities
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Company Overview

Founded in 2001, Nexus Clinic (Formerly known as Mediviron UOA) is a top-notch aesthetic center which is sited in the heart of KL’s Golden Triangle, providing a comprehensive range of non-surgical aesthetic procedures and advanced laser treatments. Nexus Clinic is dedicated to serve our clients’ needs by providing confidential, professional and personalized aesthetic services to both local and regional market. Our highly experienced doctors and expert medical staff will make sure you feel confident and knowledgeable about your treatment options. It is our desire to help determine the best treatment for the results you seek.

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Company Summary
Nexus Clinic
26-50 employees
Healthcare / Medical
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