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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   F&B / Tourism / Hospitality jobs   »   Ticketing Manager

Ticketing Manager

Kuala Lumpur

Job Description:

  • Assist in flight booking / reservation / air ticket issuance / issue invoices / exercise control and monitoring of outstanding invoices
  • Monitor your staff performance and ensure that your Division achieves our objectives, set by Management from time to time.
  • Ensure that your staff adhere to airlines’ procedures and policies.
  • Monitor and ensure that the Division’s delivery of service to our customers meet or exceed industry standard.
  • Assist Management in formulating and implementing work processes to ensure efficiency and that we adopt best practices in our procedures. You are also to ensure that we introduce sufficient quality controls in our product deliverables.
  • Liase with our GDS supplier to ensure that we are kept up to date with their latest applications.
  • Your scope of duties and responsibilities as Ticketing Manager shall also include whatever additional duties and responsibilities as may be set out by the Company from time to time at the Company’s sole and complete discretion.



  • Candidates must possess at least Diploma or advanced/higher/gradute Diploma in tourism certificate
  • Required language(s) : Bahasa Malaysia / English / Mandarin (optional)
  • At least 5 years working experience in related field.
  • Candidate must be willing to work in Jalan Sultan Ismail.
  • Preferably Manager work before in Travel Agency Company
  • Skill required : Abacus (Sabre)
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Company Overview

Sedunia Holidays have sent millions of people around Asia and the World since 1976. We really enjoy helping people experience foreign cultures, explore new places or just relax and get away from it all. In Malay, Sedunia means 'one world' and we want you to see it - affordably and conveniently. As one of the pioneers of the travel industry, our many customers has helped us to grow to one the largest and most trusted travel agencies in Malaysia. Our decades of travel experience means we can truly offer you the best possible service and knowledge.


Why join us?

Our Mission

To create value and make a difference in the Travel Industry.


Our Vision

Maximise long-term returns to the shareholders taking into consideration our social responsibility in our community.

Be a highly effective and innovative, lean and fast-moving organization.

Be a great place to work where people are inculcated with the highest ethical standards and are inspired to fulfil their potential.

Create a winning network of suppliers and customers and together we create an enduring value.

Be a responsible corporate citizen by providing quality services to all our customers.


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Company Summary
Sedunia Travel Services Sdn Bhd
101-200 employees
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