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Jobs in Malaysia   »   Jobs in Bangi   »   Customer Service jobs   »   CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Bangi

Responsibilities

-          To manage and handle all customer parts queries, process orders, monitor payments,                    claims and deliveries/shipping.

-          Order planning, stock replenishment and place order with factory & suppliers.

-          Communication with overseas Suppliers to ensure prompt delivery

-          Communication with forwarders for timely import clearance.

-          Handle and resolve customers’ complaints and ensure timely feedback to customers

-          Undertakes any other ad-hoc assignment as and when required

 

 

Requirement

-        SPM/STPM/DIPLOMA/DEGREE

-        Required language – English, BM. Mandarin not compulsory

          but would be added advantage.

-        Min 1-3 years’ experience 

-        Self-motivated, independent and possess willingness to learn

-        Have good interpersonal, communication and negotiation skills

-        Able to work independently with minimum supervision

-        Require skills – Word, Excel & Powerpoint. Strong analytical skills.

-        Ability to handle pressure and always meet customer’s deadlines

-        Fresh Graduates are encourage to apply

 

 

Benefits

-          13th month annual wage supplement (Bonus)

-          Group Insurance (Hospitalization, Term life and Personal Accident)

-          Yearly Increment and Incentive

-          Free car park

-          Company Trip 

-          Annual Dinner

-          Working Hours 8:15 am to 5:30 pm (Monday to Friday)

 

 

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Company Overview
Multico (M) Sdn Bhd is established in 1974. We are the Malaysian subsidiary of Multico Group with our head office which was established in 1973 in Singapore. Today, Multico Group owns subsidiaries in 8 countries - Thailand, The Philippines, Myanmar, Taiwan, Indonesia, Vietnam, Cambodia and Malaysia. Our company, also known as a portable compressor supplier specializes in distributing various heavy machinery and equipment for construction purposes such as air compressor, excavator, wheel loader, shovel loader, forklift, crane as well as other related tools and parts. For the convenience of our customers, our machinery and equipment are available for rental or sale such as forklift rental. Multico (M) Sdn Bhd is currently the Exclusive Distributor in Malaysia for various world leading brands. We assure that every machine and equipment distributed by our company is highly reliable and durable. Each product is being distinctively design and manufactured to present highest effectiveness throughout its functionality. We highly focus on our customer service with strong emphasis on parts and after sales support. We have equipped with sufficient tools and parts for instances such as break down and repair. Multico (M) Sdn Bhd has a team of efficient technical staffs who are skilled and experienced in serving our customers at every moment.
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Company Summary
Multico (M) Sdn Bhd
Heavy Industrial / Machinery