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Jobs in Malaysia   »   Jobs in Taman SEA, Petaling Jaya   »   Information Technology jobs   »   IT Executive (Support)

IT Executive (Support)

Taman SEA, Petaling Jaya

IT Executive (Support)




·  Troubleshoot company laptops, desktops & servers

·  Format & configure Windows- & Mac-based machines

·  Configure network devices including routers, switches, NAS & Access Points

·  Configure & setup of network printers

·  Configure & setup of mobile devices for email access

·  Able to perform hardware troubleshooting, maintenance & upgrade

·  Source for hardware & software purchases

·  Maintain detailed and clear paperwork and adhere to proper workflows

· An Added advantage for graduate with SEO and website related programming exposure



·  Has at a minimum a diploma in IT or relevant field

·  2 or more years of experience will be an advantage but not compulsory

·  Must be familiar with common hardware & software troubleshooting

·  Meticulous person who is able to maintain good paperwork & documentation

·  Must be punctual, able to set proper deadlines & adhere to deadlines set

·  Familiarity with ITIL/ITSM will be an added advantage

·  Able to interact with people from all levels of the company

·  Good communication & interpersonal skills is a must

· Knowledge in supporting Windows OS, Mac OS, Microsoft Office, Open Office, Mobile OS, productivity software (such as Adobe CC, etc.) to enable installation, configuration and troubleshooting

· Knowledge in networking basics including LAN, WiFi, remote viewing, Screen Casting, etc.

·  Must be able to work independently with minimal oversight



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Company Overview

Sym World Group of Companies was established since 2002. Sym World is an integrated marketing firm which specializes in innovative marketing solutions, digital marketing, creative design services, media planning and booking. Sym World is a member of the Association Of Accredited Advertising Agents of Malaysia (4A’s) and have obtained MSC Status in 2009. Sym World is also an award winning firm. To date, we have won the Enterprise 50 Award in year 2010, 2011,2012 and 2013 and also the Golden Bull Award in 2011, 2012 and 2013.

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Company Summary
Sym World Sdn Bhd
101-200 employees
Advertising / Marketing / PR
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