- Responsible to coordinate for the Online and Offline sales activities.
- Generate leads by cold calling, lead generation activities, etc ( Database is provided )
- To be able to build relationships and communicate with customers over the telephone.
- Provide excellent services to customers including product inquiry, process order, coordinate with warehouse for delivery, follow up on payment and after sales support.
- Track and manage product listings to ensure product updates, enhancements, options and sunsets are properly and promptly updated in our store and efficiently communicated to channel partners.
- Constantly identify new strategies and approach to increase individual and team achievements.
- Work closely with internal sales and marketing team to ensure responsiveness to customer requests, billing and delivery arrangement.
- Drive sales through tele-marketing.
- Attend customer's feedback and handle customer related enquiries and warranty requisition (RMA process).
- Sales Coordinator (Chinese Candidate)
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Non-Executives specialising in Customer Service or equivalent.
- High level of attention to detail, deadline orientated, self-motivated and self-starter who can act on own initiative.
- Exceptional communication and writing skills.
- Strong Microsoft Office and advanced proficiency in PowerPoint, Keynote and Excel required.
- Salary: RM2,000 - RM2,500 /month