Advanced Search
Jobseekers
Sign In
Sign Up
Search Jobs
Employers
Sign In
Sign Up
Learn More
Download app
User not logged in

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Cyberjaya SGR   »   Information Technology jobs   »   Technical Consultant

Technical Consultant

Cyberjaya SGR
**Description**
**ROLE SUMMARY** As a member of our Professional Services team, you will be a key technical contact for our customers and an important support resource for our internal sales teams. You will utilise your industry, product and technical knowledge to primarily deliver solutions for our customers across the SEA region as well as act as a product expert for relevant sales opportunities.If the thought of working with some of the most interesting organisations in South East Asia, leveraging technology to solve complex business problems and learning specialist skills excites you, then you have what it takes to be a great consultant. **Purpose of Role** We are looking for someone who is;
+ A proactive problem solver and able to learn new skills
+ Capable of performing under pressure and to within strict timeframes time restraints.
+ Able to communicate in an engaging, thoughtful and understandable manner, both written and verbal.
+ A master at time-management skills and the ability to juggle multiple projects
+ Completely focused on the customer
+ Exceptional attention to detail
+ Experience in technical training and product demonstrations.
+ Capable of networking and relationship-building
**Essential Duties and Responsibilities**
+ Contact, book and deliver Professional Services for Experian Data Quality customers across the SEA region
+ Attend sales meetings alongside account managers to help understand client requirements to deliver Professional Services
+ Work closely with technical pre-sales resources in the handover of Statement of Works
+ Work on third party product integrations
+ Document all dealings with clients in the appropriate systems
+ From time to time, help account managers build proposal documents and present to prospects in a presales capacity
+ Work on a variety of projects including internal process improvement, product testing and/or documentation projects
+ Design and progression through own Personal Development Plan following the identification, with line management, of technical or interpersonal skills development needs or lack of client/business knowledge.
+ Understand and participate in performance management processes.
+ Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business. Take personal responsibility to ensure that you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
+ Quality and revenue attribution of professional services delivery
+ Customer and Sales satisfaction
+ Understand and participate in performance management processes.
+ Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business. Take personal responsibility to ensure that you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers
**Knowledge, Experience & Qualifications**
**Knowledge & Experience**
+ A broad understanding and experience of operating systems, application support, web servers, web services, object oriented programming, web development, scripting, SQL and debugging techniques
+ Desired:
+ Expertise within the Data Quality sphere including data manipulation and complex data quality projects incorporating elements of cleansing, standardisation, validation, de-duplication, migration, auditing and analysis.
+ Required:
+ Proven ability in solving challenging technical customer issues
+ Problem solving and project management skills
+ Ability to operate in a customer facing role and autonomously manage customer expectations
**Qualifications**
+ Bachelor degree qualified: (favourable - IT, Comp Science, IT Engineering)
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?