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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Customer Service Executive

Customer Service Executive

Kelana Jaya
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JOB DESCRIPTION

  • Handles incoming calls or inquiries from prospective customers or clients
  • Assists customers effectively by solving customer disputes
  • Provides customer additional information or explains services
  • Discusses products offered and ensures customer satisfaction
  • Tactfully handles confrontational or stressful interactions with the public
  • Completes supporting paperwork and data entry as required
  • Accurately captures customer information
  • Creates and maintains service reports

 

BASIC QUALIFICATIONS

  • Well groomed, minimum Diploma.
  • Min 2 years of frontline customer service/sales experience
  • Execellent command in ENGLISH
  • Service oriented, patient, empathetic, sincere with genuine interest to assist customers in all queries.
  • Results driven and an excellent team player.
  • Highly adaptable, versatile, independent and self-motivated
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Company Overview

Think about the near future. As cryptocurrency adoption and utility grows at a slow but steady rate, its inclusive benefits and trajectory clearly points to a future of global, widespread use as a form of money and eventually, regulated governmental acceptance. 

In light of this eventuality, Everus Technologies aims to lead the way, not just for real-world applications, but real-life solutions.

Everus World is envisioned as an open global ecosystem populated by consumers, merchants and traders - featuring commercial blockchain applications such as shopping and payments, P2P marketplaces, P2P microfinancing, and civil services.

Released on Ethereum's blockchain infrastructure, Everus (EVR) is the official cryptocurrency that fuels and perpetuates commerce and expansion of Everus World.

Continuous in-depth engagement, observation and learning about the evolving needs and challenges of cryptocurrency users and future regulators.

Smart financial and accounting tools for personal and organisational management of cryptocurrencies for consumers, merchants, traders and regulatory bodies.

As governments, financial institutions, securities commissions and other policy makers begin to see the benefits of cryptocurrencies, Everus seeks to bridge the consumer-regulator gap with solutions that manage and aid compliance.

More than just outreach and inclusivity campaigns, Everus is developing real-world intitiatives that utilize cryptocurrency and smart contracts to solve problems in areas such as disaster relief, military applications, financial education, wealth disparity and governance.

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Company Summary
Everus Technologies Sdn Bhd
https://everus.org
51-100 employees
Information Technology
Job Openings
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