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Jobs in Malaysia   »   Jobs in Botanic Capital, Klang   »   Transportation / Logistics jobs   »   Customer Service Coordinator (Freight Forwarding)

Customer Service Coordinator (Freight Forwarding)

Botanic Capital, Klang


  1. Handle FCL and LCL for Sea Import. 
  2. Prepare quotation to oversea agent, verify billing and generate billing/ PO.
  3. Prepare NOA and Correction Manifest to liner and forwarding agent.
  4.  Prepare K4 Form for Sea Import shipment.
  5. Issue ROT and chase for EDO release from carrier.
  6. Contact customer for duty/tax confirmation and follow up on delivery arrangement.
  7. Liaise with liner, forwarding agent and operations personnel for container movement.
  8. Liaise with haulier for container movement and empty container return.
  9. Check for Northport/ Westport and D&D for detention/ storage /demurrage charges.



  1. Minimum 2 years working experience in Freight Forwarding.
  2. Candidate must possess at least higher secondary/diploma or equivalent in any field.
  3. Computer literate and good comminication skills.
  4. Able to work independently with strong work commitment.
  5. Good command for both written and spoken Bahasa Malaysia and English. Understanding of Mandarin is an added advantage as this position requires communication with overseas branches and agents.
  6. Willing to work at Botanic Capital, Klang, Selangor.


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Company Overview

Established in 1972, Morrison Express Corporation is named after the highest point on Taiwan - Morrison Peak of the Jade Mountain Range. Morrison Express began as a regional air freight specialist. Forty years later, we have grown to become a leading global provider of freight forwarding and logistics services with a network of more than 300 company and agent offices across five continents.



At Morrison Express, our vision is to become an exceptional service organization. This vision will be built on an unwavering and unending focus on our clients.

Our service standards continue to far exceed typical expectations as we measure our success directly from our clients’ experience, not ours. As an exceptional service organization, we seek to maintain and expand long-term relationships with valued clients and to achieve high levels of profitable growth as a business.

In achieving our vision, we will continue to recognize our people are our most important asset. We will create an environment in which our people learn, succeed, and grow by continuing to invest in innovative processes, technology, training, and other tools to support them. As always, we aim to instill in the hearts of our people the passion to deliver the industry’s most superior service.

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Company Summary
101-200 employees
Logistics and Supply Chain