Advanced Search
Jobseekers
Sign In
Sign Up
Search Jobs
Employers
Sign In
Sign Up
Learn More
Download app
User not logged in

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Pulau Pinang   »   Information Technology jobs   »   Client Tech Supt Sr Associate (Indonesia Speaking)

Client Tech Supt Sr Associate (Indonesia Speaking)

Pulau Pinang
Apply To This Position
  • Diagnosis&troubleshoot via telephone, computer systems, servers/storage & software systems within standard time frames.
  • Escalation of issues to the Product Support team and/or Technical Support Manager in order to resolve the issue to the customer's complete satisfaction.
  • Analytical, articulate, result-oriented and provide excellent follow-up.
  • Maintain accurate call logging and tracking into Helpdesk database.
  • Possess excellent communication skills and the ability to work with diverse range of people with varying levels of technical understanding and ability in international environment.
Qualifications
 
  • Degree in Computer Science / IT related discipline with at least 1 year related working experience.
  • Advance Diploma/Diploma holders in Computer Science/IT related discipline with a minimum of 3 years working experience in providing direct support to end-users either in customer service/field engineering or corporate help desk are also encouraged to apply.
  • Possesses understanding and technical ability for Computers.
  • Those with professional certification from Microsoft/Red Hat/Novell will have an added advantage.
  • Knowledge in Server / Storage / Network Switch will have an added advantage
  • Ability to speak in Indonesia language is a MUST


Apply To This Position

Save for Later

Sharing is Caring

Know others who would be interested in this job?