Advanced Search
Sign In
Sign Up
Search Jobs
Sign In
Sign Up
Learn More
Download app
User not logged in

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Cyberjaya SGR   »   Finance / Banking / Insurance jobs   »   Specialist, HK Life Claims

Specialist, HK Life Claims

Cyberjaya SGR

Job Summary

  • Process authorized claims transactions within the required benchmarks
  • Review and approve cases that exceeds subordinates’ authority within required benchmarks
  • Building and Developing complete skill sets for Claims Assessors
  • Claims Reporting
  • Trends Analysis

Key Responsibilities

  • Process all Life and/or A&H claims requests received as per stipulated requirements
  • Ensure meeting personal quality, turn around time and productivity benchmark
  • Review/approve cases that exceeds subordinates’ authority
  • Training of all new joiners on HK Life claims processing rules and products knowledge including Review and Feedback for On-The-Job training cases
  • Providing training in System Navigation and Processing Steps, towards certification with Claims Approval Authority, as stipulated in the Claims Approval Authority guidelines.
  • Report claim experience, quality, trends and patterns analysis, with a view to identifying issues & problems, formulating solutions and strategies as part of the risks management and control responsibilities and its implementation. 
  • Assist Assistance Manager to conduct regular claims review in claims performance to ensure claims principles/authorities are adhered to. Review claims decision making process to identify areas of claims risk management concerns for further improvements.
  • Organize and implement team engagement activities to foster closer team spirit and create work life balance environment.
  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

Job Requirements:

  • University or college graduate holding appropriate professional qualification, with at least 3 years working experience with 2 years related experience in claims.
  • Good communications and presentation skills.  
  • Self-motivated and customer orientated.
  • Sound problem solving.
  • Time management skills.
  • Computer literate in MS Office.
  • Sound knowledge of Accident & Hospitalization claims.
  • Experience in Life insurance with an added advantage
  • Preference for proficiency in both spoken and written Chinese and English, with strong written skills.
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?