Manages projects, typically from initiation through delivery. Coordinates cross-functional teams through meetings and progress measurement activity, which bring distinct, specific projects to completion on time and within budget.
Manages projects, or specific activities related to projects within given constraints of scope, schedule, budget, and quality through the duration of the project.
Allocates work among team members and provides guidance on a regular basis.
Conducts periodic reviews to ensure project is on track and conducts post-project reviews.
Ensures all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis.
Utilizes relevant project management tools, systems, and applications.
Defines supporting and/or driving process improvements.
Knowledge (Technical, Professional, Business Acument)
In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.
Provides deep subject matter expertise, advice and program delivery.
Contributes to the development of new techniques and plans within area of expertise.
In-depth understanding of Dell goals, customer requirements and knowledge of competitor practices.
Thorough understanding of Dell business priorities, strategy and direction.
Thorough understanding and management of customer business needs and expectations.
Manages projects and program execution.
Problem Solving (Judgement, Comlexity, Ingenuity)
Works on abstract and complex problems requiring evaluation of intangible variables.
Integrates trends, data and information into plans, deliverables and recommendations.
Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent.
Anticipates operational, program, and implementation issues and develops preventative measures.
Adapts projects, programs or methods based on customer or business partner feedback
Guidance (Direction, Planning, Independence, Initiative)
Work is guided by business plans for the discipline.
Actively participates in setting area objectives to meet plans.
Escalates matters of business risk.
Influences others through their professional/technical expertise.
Manages critical projects, customer engagements or business processes.
Guides completion of major projects or customer engagements.
Allocates work and mentors others.
Relationship (Sphere of Influence, Communication)
Contributes to the area through delivery of end results and contribution to planning for the area.
Provides thought leadership, guidance and advice in own field.
Works across the organization to effectively obtain and allocate resources to complete programs and projects on time.
Adapts communication techniques for audiences at multiple internal and external levels.
Presents facts and information to negotiate mutually acceptable solutions.
Delegates clearly and comfortably.
Cultivates, develops and manages strong, lasting customer relationships at senior management level.
May manage vendor relationships
Skills (Technical, Functional, Leadership)
Ability to lead mid- to large-sized project teams.
Ability to communicate clearly and present at senior leadership levels.
Ability to manage risk and project decisions.
Proficient in negotiating and conflict management
Understanding India tech support operations is required.
Able to present to Sr.Leadership, should be experienced up to VP level
Good at analytics and ppt presentations both operational and Strategic.
Able to withstand stress and deliver within it.
Currently in a PM Role, Enterprise Knowledge preferred.
Will have to demonstrate above during the interview.