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Jobs in Malaysia   »   Jobs in Ipoh   »   F&B / Tourism / Hospitality jobs   »   Outlet Supervisor

Outlet Supervisor


Responsibilities :

  • To supervise outlet staffs with respect to level of product knowledge and customer service.
  • To guide & coach outlet staffs on daily operations as well as customer service disciplines.
  • To observe the day-to-day operations including cleanliness of the outlet.
  • To carry out any other ad-hoc duties as and when assigned by your immediate superior.


Requirements :

  • Candidate must possess at least SPM/Diploma or relevant qualification.
  • With 1 year relevant working experience in F&B industry.
  • Must be able to work on rotating shifts, public holiday & weekends.
  • Good communication skills, high energy (positive vibes) & most importantly honesty.
  • Team leadership, positive thinking, good personalities and enjoy dealing with people.
  • Good command & writing in Mandarin, English or Bahasa Malayu. Knowledge of additional languages is an advantage.
  • Must possess own transport and willing to travel among our company outlets.
  • Salary range from RM2,000/- to RM3,000/- (will be based on working experience/ qualification).
  • Age of 25 to 35 years old.
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Company Overview



Family Confectionery Sdn Bhd was established in September 1997 by Mr Kenny Chin and Miss Gift Chen.   Due to their hard work and perseverance, today Family Confectionery Sdn Bhd is one of the best established well known and leading bakeries in Ipoh with 8 outlets serving customers from all ages. 



Our mission is to ensure our ingredients undergo stringent quality checks and pastries are not added with preservatives or softener so that every customer enjoys high quality pastries. We believe everyone should taste happiness and blissfulness in our pastries.



Our products range from cakes, buns, breads, biscuits and desserts. We also provide special packages for different occasions such as custom made cakes for birthdays, engagements, weddings, parties, fullmoon and many more.



It had been a proud moment for us to receive The Contributor Award in 2012 under Outstanding Confectionery Retail category.  This award was given to Family Confectionery as recognition of its contribution to Perak economics as well as charity.  The MeSTI certification was awarded by Ministry of Health Malaysia in 2014 and followed by the HALAL certification by JAKIM in 2015.  Since then, Family Confectionery Sdn Bhd has been working to achieve greater goals to provide the best innovative and quality products to its customers.



As part of our corporate social responsibilities, we do sponsor our freshly baked products to schools, old folk’s homes, children’s homes and associations for their functions or activities. This is our way of saying thank you to the community and customers for our growth and success in this industry.

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Company Summary
Family Confectionery Sdn Bhd
51-100 employees
Food & Beverage