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Jobs in Malaysia   »   Jobs in Shah Alam   »   Sales / Marketing jobs   »   Retail Operations Manager

Retail Operations Manager

Shah Alam



  • Support business directions; develop, review and monitor specific plans to ensure revenue growth and increase sales productivity
  • Plan & implement sales administration and operation policies, and ensure these policies are adhered at all times from all the divisions by visiting the retail outlets regularly
  • Manage the day to day sales operation and administrative issues for the sales team such as enquires, disciplinary issue, documentation etc.
  • Regular interaction with the Sales Managers on areas for improvement and implementation of action plans.
  • Ensure the stock accuracy in outlets and roadshows
  • Ensure the display, presentation and image of the outlets are aligned with the company branding and Corporate Identity (CI).
  • Plan & implement sales operation policies and scheme, compensations & benefits, performance appraisal, career development for the Sales team.
  • Monitor and control the recruitment activities to bring in quality people in order to improve sales productivity and to reduce turnover rate of the sales staffs as per the company direction and requirement.
  • Compile and analyze Sales reports and Management reports and feedback to the Management.



  • Master or Degree in Marketing/Economics/Business Administration or its equivalent.
  • 5-8 years of working experience in retail chain, multi-level marketing or FMCG industries would be advantageous.
  • Must demonstrate a proven ability to motivate, coach and develop people
  • Resourceful and result-oriented with strong analytical skills.
  • A high degree of integrity and commitment is required for this position.
  • Possess good verbal and written skills in English with the ability to converse in Mandarin or any Chinese dialects.
  • Willing and able to travel frequently.
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Company Overview
Company Overview
Healthy World Lifestyle Sdn Bhd is a leading Malaysian health and wellness retail chain store for a wide range of innovative relaxation and reflexology products. Established in 1996, there are currently 62 outlets in Malaysia with more than 400 employees.
Encouraging a healthier, more relaxed lifestyle our mission is to bring innovative health and wellness equipment products of the highest quality to people around the world. To date, we have more than 170 retail outlets and permanent counters located in Malaysia, Singapore, China, Hong Kong, Indonesia, Australia and Vietnam.
Healthy World Lifestyle Sdn Bhd, the creator of health care icon OGAWA has preserved through 20 years to build a reputation and image that has been duly acknowledged and recognized. In 2013, OGAWA was awarded Asia Excellent Brand Awards and it is also one of the winner of  Malaysia SuperBrandsTop Favourite Brand 2013.
Why join us?
At OGAWA, we adopt a work culture of passion, dedication, and togetherness. We encourage and mold each and every individual to become the best that they can be. We believe in mutual gain - a success for both employee and the company.
Read more
Company Summary
201-500 employees
Consumer Products / FMCG