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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Quality and Trainer (Medical)

Quality and Trainer (Medical)

Federal Territory of Kuala Lumpur


  • Assist in the Quality Management initiative and function for Medical Services and in the coordination of all quality control matters in Malaysia
  • Liaises with the  Department managers and the Medical Services Management  team to develop the QA strategy and define quality plans in each area
  • Works closely with Team Leaders and Managers to ensure quality is implemented as part of their processes and that Intl.SOS and client standards are adhered to.

Quality Management (QM)

  • Ensure that Medical Services facilities are maintained to an operational standard of professional excellence, including patient service delivery, medical staffing and equipment; all Medical Services Sites/Clinics.
  • Ensure that standards of practice and service delivery as per local regulations and the International Standards of Practice of International SOS are implemented and maintained, and that documentation of same is up to date.

Continuous Quality Improvement (CQI)

  • Assist in the implementation and monitoring of a Continuous Quality Improvement (CQI) programs to monitor and assess medical services.
  • Assists in the coordination of training to enhance development of staff skills in line with issues identified through Quality Control (QM) process

Site and Internal Departmental Audits

  • Assist in development of audit programme covering all sites and departments
  • Support Site and Operations staff in the development and implementation of plans of action following the audit process.


  • Well developed skills in Quality Management practice and processes in medical related environment. Engineering background need not apply.
  • Ability to work independently, pay careful attention to detail and manage multiple tasks in a fast-paced environment.
  • Ability to analyse situations and take appropriate action consistent with company policies.
  • Minimum 3 years experience working in Quality role or Health Professional Quality Role
  • Qualified paramedic or registered Nurse or appropriate health qualification
  • Be able to communicate in English and Bahasa.
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Company Overview

International SOS (  is the world's leading medical and travel security services company. We care for over 10,000 clients worldwide (multi-nationals, governments and NGOs) with 89 offices around the globe.

Our global team of 11,000 employees led by 1,200 full-time physicians and 200 security specialists provides health and security support to enable our members to operate wherever they work or travel.

We have pioneered a range of preventative programmes and offer an unparalleled response to emergencies. We are passionate about helping clients put ‘Duty of Care’ into practice. With us multinational corporate clients, governments and NGOs can mitigate risks for their people working remotely or overseas.  

We practise a vibrant & energetic office culture. Our company support a fun yet balanced working environment. We provide opportunities for career advancement within the mpany.



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Company Summary
International SOS (M) Sdn Bhd
201-500 employees
Medical / Pharmaceutical
International SOS (M) Sdn Bhd
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