- A proven track record of achieving and exceeding targets.
- Excellent verbal and written communication skills.
- Provide skin analysis to customer.
- To sell, promote and recommend brand product and services.
- Demonstrate excellent and oriented customer service.
- Good communication skill.
- Provide a friendly, efficient service to all members/clients at all time.
- Follow up appointment and maintain good relationship with new and existing customer.
- Good facial and body treatment skills and understand skin structure and knowledge well.
- Candidate must at least 1 year of working experience in this field.
- Related working experience and strong of responsibilities would be an advantage.
- Well-groomed and good attitude.
- Passionate and interest in beauty industry.
- Responding to the the needs of areas of underperformance and where necessary providing learning solutions on an individual and team basis.
- Delivering KPIs through efficient resource planning, championing operational excellence standards by maintaining strong relationships with area teams.
- Welcome salon customers in a pleasant manner and assist them in choosing salon services that best suit their needs.
- Provide consultation services to customers in terms of the services that they may need.
- Educate customers on the potential outcomes of each salon service.
- Provide staff members with salon products and supplies on a daily basis.
- Train staff members to perform various hair and skin treatments.
- Assist staff members in carrying out their work especially during busy hours.
- Take complaints and resolve customers’ issues in a polite manner.
- Make sure that salon supplies and products are available at all times and order any that are running low.
- Employ suggestive selling skills to promote salon’s retail products.
- Ensure appropriate upkeep and maintenance of the salon.
- Make sure that each staff member follows safety and hygiene protocols.
- Ability to use your initiative when undertaking decision making.
- Team leadership qualitiess i.e. being a good motivational speaker.
- Excellent knowledge of the beauty therapy industry and an up to date skill set when it comes to preforming treatments.
- Outlet at ecurve Mutiara Damansara 03-77273161 or Sunway Pyramid Mall 03-56362161
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