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Jobs in Malaysia   »   Jobs in Sungai Bakap   »   Sales / Marketing jobs   »   Sales Executive (Chinese Speaking)

Sales Executive (Chinese Speaking)

Penang - Sungai Bakap

Job Description :

  • Establish new account by implementing sales strategies and tactics to achieve sales targets.
  • Service existing new accounts in person via calls, emails or visitations. Focus sales effort by studying existing volume of orders and potential new product order.
  • Develop and maintain successful business relationship with customers by providing support, guidance and recommending quality, profit and service improvements.
  • Handle customer enquiry by preparing costing, quotation, product specification & drawing & follow up on Quotation & sample submission status. Ensure costing of products to customer meet company objectives.
  • Monitors competition by gathering current marketplace information on pricing, products, new products and delivery schedules, merchandising techniques, etc.
  • Monitor customer demand fluctuation and forecast and analyze industrial movement to help management cope with uncertainly of the future.
  • Ensure customer feedback and complaints are handled timely. Coordinate effectively with various internal departments to investigate customer complains, develop solutions; prepare reports; and make recommendations to customer.
  • Responsible for preparing and presenting sales performance reports, forecast and weekly activities report.
  • Coordinate with Sales Coordinator to build strong customer relationship.
  • Coordinate with various departments on contract / price review activities / customer visit / customer audit
  • Liaise with Quality Assurance and Operations Departments to ensure all product requirements are addressed accordingly.
  • Conduct customer perception survey to determine customers’ overall perception & satisfaction on the company.
  • Ensure all operation activities are in accordance with ISO procedure & company policy.  
  • Liaise with Finance Department on the collection of debts, billing to ensure all cash are collected for C.O.D terms.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
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Company Overview

Established in 1984 as Syarikat Perusahaan Berjaya before being renamed Berjayapak Sdn.Bhd in 1989, we have since grown from being a modest family concern to be one of the country’s leading names in the wooden pallets industry.

 

In year 2002, we had established two subsidiary companies namely Bejay Presswood Sdn Bhd which produces PressPallets and Bejay Timber Sdn Bhd which repairs & recycles pallets to meet customers needs. This helps in environmental issues and at the same time reduces pallet cost.

 

Today, we are more than just a manufacturer of wooden pallets, having diversified to become a one-stop holistic provider of services and products for palletizing, crating, packing, and moving. Our clientele includes many multinational corporations in the northern region of West Malaysia, as we have become known for our commitment and track record in providing top quality products and good value services in our field.

Our products include wooden pallets, PressPallets and plastic pallets, wooden crates and boxes while our services include packing, as well as transport and warehousing for Pallet Recycling Program (PRP).  For the manufacturing of pallets, we also provide heat treatment, kiln drying and chemical treatment services which conform to international shipping requirements. We comply to Restriction of Hazardous Substances (ROHS) Requirements in our production. In line with our firm belief in the concepts of sustainable development and environmental conservation, we have initiated a Pallet Recycling Program (PRP) under which we repair and recycle pallets to benefit both our clients and the environment.

 

Berjayapak plays an active role as a member of the Furniture Manufacturers Association of Penang. Being a member of the National Wooden Pallet and Container Association (NWPCA) of the United States, we are continuously being updated on the latest trends in the wooden pallet industry throughout the world. As a Member of the Malaysian Wood Industry Association (MWIA), we are being updated on timber supply & demand trends in Malaysia and the latest updates on government regulations from time to time.

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Company Summary
BERJAYAPAK SDN BHD
www.berjayapak.com
201-500 employees
Manufacturing / Production
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