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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   Business Analyst

Business Analyst

Kuala Lumpur


Responsibilities and Essential Duties

  • To gather and validate the requirements from all stakeholders.
  • To define requirements based on strategy documents in collaboration with product owners and to prioritize requirements.
  • Based on the detailed requirements gathered from the stakeholders, to produce business requirements, functional specification, business processes documents and recommendations to the product development teams.
  • Requirements breakdown into features and user stories for the product backlog with priorities agreed with product owners.
  • To produce functional specifications and system design specifications.
  • To work closely with development team to ensure that the requirement are clearly understood and the desired functionality is delivered.
  • Ensures that any questions from development team regarding requirements are answered completely in a timely manner.
  • To manage and assist in enforcement of the deliverable and deadlines with the product development team.
  • Review and confirm that proposed solution designs meets the specified requirements needs.
  • Ensure that business requirements are met by the developed software
  • Responsible for assessing reported defects and assigning priority for fix
  • Work with product owners to assist with strategic planning and gain early knowledge of future scope and goals.
  • Provide timely and effective feedback to product owner throughout the development cycle
  • Exhibits confidence and extensive knowledge in F&B/Retail/Service industry.
  • To consistently deliver high quality services to our clients.
  • To assist in facilitation of team and client meetings.
  • To manage client expectations.
  • To produce and deliver informative and high quality presentation materials.


  • Bachelor’s Degree in Computer Science, business or relevant field of study.
  • 5 years or more working experience in related field.
  • Excellent communication and collaboration skills.
  • Highly influential and Assertive.
  • Excel in expectation management.
  • Strong sense of ownership.
  • Able to exercise good judgement in decision making.
  • Providing options for problem solving.
  • Possesses a broad understanding of business and business skills.
  • Ability to identify issues with ease.
  • Excellent understanding with F&B/Retail/Service industries.
  • Excellent process understanding of software development
  • The ability to work well in a team but also independently on individual projects.
  • Good English skills and the ability to thrive in a multinational environment, Mandarin is a plus.

We offer an attractive compensation package and five days working week among other benefits.

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Company Overview

Cloud9 is your lifestyle mobile application, your guide to where to eat, drink, shop & chill allowing you to get immediate rewards while at it. Cloud9 holds all you memberships, so that you can check your point balances on the go, get latest news and receive you very own personalised promotions from your favourite merchants.

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Company Summary
onCloud Technologies Sdn Bhd
5-10 employees
Information Technology
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