Company Description
Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.
Job Description
A career in immigration practice will provide you with the opportunity to help our clients adopt a more strategic approach to global entity governance across their organizations. We help our clients to meet and manage their immigration obligations and solve complex problems. Our team specializes in providing immigration support across all of our clients’ disciplines. You will advise clients on their local and overseas immigration issues and exposures.
This role is focused on assisting with the immigration requirements of our clients' employees. It involves ensuring adherence to Immigration Laws and Regulations and delivering outstanding client service. The caseworker plays a vital role, whether they are assigned to a global account or a specific geographic region. They engage in close collaboration with clients, individual employees, legal teams, government entities, and various stakeholders. This collaboration is essential for facilitating efficient and well-coordinated immigration processes. The caseworker's responsibilities are crucial in managing the complexities of immigration procedures and ensuring successful outcomes for all parties involved.
The key responsibilities for this internship include, but are not limited to:
- Assist with the end-to-end immigration process, including preparation of visa and work permit applications under supervision.
- Support in preparing and reviewing immigration forms, petitions, and basic supporting documents to ensure accuracy.
- Help interpret and apply immigration guidelines by researching rules and updates as required.
- Assist in advising employees/clients on immigration steps, timelines, and basic requirements.
- Maintain organized and updated case files, ensuring documents are properly stored and accessible.
- Support commercial awareness activities such as timely time-sheet recording and basic billing coordination.
- Assist in preparing and submitting documentation to government agencies and authorities.
- Communicate and follow up with internal teams, clients, and external stakeholders for information collection.
- Coordinate with network offices, third-party providers, consulates, and immigration authorities to track case progress.
- Escalate unexpected issues to senior team members and support in resolving them.
- Provide regular status updates to stakeholders on assigned cases under guidance.
- Use available tools and techniques to track trends or assist with basic data extraction and reporting.
- Address basic client queries or requests, directing complex issues to senior team members.
- Support in onboarding or shadowing activities for junior interns or new team members as needed.
- Stay updated on changes in immigration laws and regulations relevant to the role.
You Will Need To Display The Following
- An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
- A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
- An interest in acquiring knowledge of Global Immigration law and practice and the life of a file from initiation through to completion.
- Ability to demonstrate analytical and problem-solving skills within a fast-paced environment
- Ability to locate and research information efficiently, to use it effectively, and to evaluate the quality of the information
- Excellent English verbal and written communication skills are essential including the ability to relate to people at all levels
- Managing various corporate immigration programs. Act as the main point of contact on the account and have the ability to assess and manage file work on various clients
- Ability to effectively prioritize, excellent organization and administrative ability
- Ability to work independently, multi-task, use initiative and to work well under pressure / to deadlines
- The flexibility to work outside normal office hours may be required from time-to-time.
Qualifications
- Education: Currently pursuing a degree as a 2nd or final year university undergraduate
- Eager learner with a strong sense of self-motivation and teamwork
- Ability to thrive under high pressure and meet tight deadlines
- Good command of spoken and written English
- Excellent soft, communication and interpersonal skills
- Attention to details
- Excellent analytical skills
- Proficient in computer applications
- Committed to maintaining the confidentiality of client, staff, and firm information
- Responsible and proactive in work approach
- Passionate about personal and career growth
Additional Information
Location: Kuala Lumpur, Malaysia
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
Please note, AI is used as part of the application process.
