We Are The People Who Give Possibilities Purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Key Responsibilities:
- Data Quality Management
- Ensure 100% completeness and accuracy of shipment lifecycle events
- Continuously monitor data across BD ERPs and Control Tower systems and resolve discrepancies.
- Perform manual tracking (carrier portals/websites) to backfill missing events when system gaps exist.
- Root Cause Analysis & Issue Resolution
- Conduct structured root cause analysis (RCA) on missing, delayed, or incorrect shipment data.
- Identify system, process, or service provider gaps and implement corrective and preventive actions (CAPA).
- Collaborate with service providers, IT teams, and Control Tower teams to resolve data integration issues.
- Data Integration & Performance Monitoring
- Develop and maintain data quality dashboards to monitor: Event completeness, Data timeliness, Transmission success rates from carriers.
- Track service provider data performance and drive improvements through regular reviews.
- Process Governance & Standardization
- Define and enforce standard operating procedures (SOPs) for data quality management.
- Ensure standard definitions and consistency of shipment milestone data across GAR.
- Support alignment across systems and stakeholders to reduce manual intervention and data fragmentation.
- Stakeholder Collaboration
- Work closely with: Country Logistics teams, Control Tower team, ERP / IT teams, External service providers
- Act as a central coordinator to resolve cross-functional data quality issues impacting shipment visibility.
- Continuous Improvement & Reporting
- Maintain data quality improvement tracker (issues, actions, status, impact).
- Identify opportunities to automate data capture and reduce manual effort.
- Support preparation of regular reports and insights for management reviews.
- Contribute to Control Tower 2.0 and digital transformation initiatives related to track & trace and data visibility.
Skills & Competencies
- Strong analytical and data-driven mindset with attention to detail
- Structured problem-solving with ability to perform RCA and implement CAPA
- Effective communication and stakeholder management across regions
- Ability to work independently in a fast-paced, multi-country environment
- Customer-centric mindset with focus on service reliability and accuracy
Requirements
Education: Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field
Experience: 1–2 years of experience in Supply chain operations, logistics, or transportation, OR Data quality / reporting / analytics roles
Technical & Professional Knowledge
- Strong proficiency in Excel (mandatory)
- Experience with data analysis, dashboards, or reporting tools (Power BI preferred)
- Knowledge of ERP systems (SAP ECC) and logistics processes is a plus
- Basic understanding of data structures, integration, or SQL is an advantage
- Familiarity with Control Tower / track & trace systems preferred
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
Primary Work Location
MYS Kuala Lumpur - Jalan Kerinchi
Additional Locations
Work Shift
