Job Description
You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a F&B Assistant, you’re not just making guests feel at home, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
- Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
- Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
- Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
- Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
- Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
Qualifications
- High school diploma or equivalent; hospitality training is a plus
- Proven experience in a similar role in a hotel
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, and guest-focused
- Able to work flexible shifts
