Quality & Reliability Technician

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Our client operates in the consumer financial services space, focusing on making everyday purchases and essential needs more accessible through flexible financing solutions. They support individuals across their financial journey—from obtaining their first line of credit to managing long-term financial flexibility—by enabling more informed and responsible credit decisions.

Our client has built a vast network that connects consumers with a wide range of small and mid-sized businesses, as well as providers in the health and wellness sector. Through this ecosystem, they play a meaningful role in supporting both customer financial well-being and the growth of businesses that form a critical part of the broader economy.

As a Quality & Reliability Technician you will be responsible for...

• Testing & Inspection: Conducting dimensional, mechanical, and electrical tests on incoming components, prototypes, and finished products (e.g., connectors and sensors).
• Data Management: Recording test results, preparing statistical performance reports, and analyzing data for quality trends.
• Quality Compliance: Assisting in audits, maintain Quality Management System (QMS) documentation, and ensuring adherence to standards like ISO 9001 and IATF 16949.
• Problem Solving: Facilitating Root Cause Analysis (RCA), raise Non-Conformance Reports (NCRs), and support corrective action implementations.
• Collaboration: Acting as a liaison between production, engineering, and quality teams to troubleshoot issues and improve processes.

What you already have...

• Education: Diploma in Engineering (e.g., Electrical, Mechanical) or an Associate's degree/relevant vocational qualification.
• Experience: Typically requires 2 to 5+ years of hands-on experience in a manufacturing, quality, or testing environment (often dealing with automotive or electronic assemblies).
• Technical Skills: Familiarity with test equipment (e.g., microscopes, multimeters, Universal Testing Machines), blueprint reading, and Geometric Dimensioning and Tolerancing (GD&T).
• Core Tools: Understanding of core quality methodologies such as 8D, FMEA, and SPC.