Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Some of the responsibilities are as below:
- Develop and implement preventive/corrective maintenance programs for M&E installations.
- Manage a team of in-house maintenance technician, requisite M&E equipment/parts ie HVAC, gen-set and UPS as well as attend to complaints relating to M&E services that will jeopardize the bank operations.
- Develop maintenance plan for fire safety system, coordinating fire safety audit as well as inspection by fire department (Bomba).
- Requisite fire safety equipment and parts as well as follow up and investigate incidents or complaints relating to fire safety in the clients’ premise facilities.
- Coordinating daily work orders through Corrigo and ensure the work completion within the SLA set by the organizations in accordance with the contractual compliance.
- Review and approve safety permit submitting by the subcontractors/vendor prior to the work commencement to ensure safety compliance will be strictly followed by the subcontractors/vendors.
- Annual renewal of statutory permits i.e PMA, gen-set certifications, fire extinguisher and etc. including liaison with the local authority such as DOSH, Bomba and Energy Commission.
- Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management.
- Conduct general inspection to identify services for rectification and oversee subcontractors’ performance in accordance with contractual work scope and timeline of completion.
- Prepare yearly and ad-hoc budget and forecast for property management in the clients' estate and premise facilities
