IT Network Engineer

3.2

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Malaysia

Job Description

JOB RESPONSIBILITIES:

IT Technical Support (Helpdesk) & Network Infrastructure Management

Install, configure, and hand over PC workstations and IT end devices to users
Handle and document IT tickets using the corporate helpdesk system
Analyse issues and perform troubleshooting.
Support administration of LAN, WiFi, Windows servers, clients, and related systems
Assist with Active Directory, DNS, DHCP, VMware, and other IT services
Maintain Network Infrastructure
Configure, deploy, and troubleshoot Layer 2/3 switches.
Administer firewalls, including security policies, NAT, VPN, and traffic inspection.
Optimize network performance and plan for capacity.
Support wired and wireless infrastructure, including enterprise Wi-Fi and authentication.
Implement secure remote access for contractors and vendors.
Apply cybersecurity controls and coordinate with vendors for compliance.
Monitoring & Visibility
Conduct root-cause analysis for outages and connectivity issues.
Administer virtualization platforms (VMware), including provisioning, patching, and backups.
Coordinate with vendors for hardware and storage health.
Documentation & Compliance
Maintain accurate network and system documentation.
Support audits and assessments.

Physical Security (Door Access Control & CCTV)

Administer door access control systems.
Monitor and investigate alarms and violations; prepare incident reports.
Troubleshoot and maintain controllers, readers, locks, and related hardware/software.
Diagnose, repair, and maintain CCTV cameras, recorders, and server/network connections.
Manage user permissions in compliance with SOPs and organizational policies.
Recommend improvements for efficiency, security, and scalability.

Backup & Restoration Administration

Define and execute backup jobs for servers, databases, VMs, and physical clients.
Configure backup and retention policies to meet compliance and business needs.
Monitor backup logs, troubleshoot failures, and prepare weekly reports.
Manage backup storage utilization, deduplication, and plan for capacity growth.

Qualifications

JOBREQUIREMENTS:

Why Is This a Great Opportunity

Dual-Skill Mastery: You gain simultaneous, hands-on experience in both IT Helpdesk operations and advanced Network Infrastructure management.
High-Demand Tech Stack: You will work directly with industry-standard enterprise tools like VMware, Active Directory, and Layer 2/3 switches.
Cybersecurity Exposure: The role builds critical security skills through direct administration of firewalls, VPNs, and access control policies.
Full Ownership: You manage systems from deployment to backup and recovery, proving your capability to handle entire IT lifecycles.
Manufacturing Resilience: Experience in a production environment proves you can handle high-pressure, uptime-critical infrastructure.

Salary Type : Monthly

Salary Min : RM 5000

Salary Max : RM 7000

Currency Type : MYR

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