To ensure timeliness and accuracy to meet turnaround time and that the daily test result is produced accurately and precisely.
Effective implementation and maintenance of MS ISO/IEC 17025 as well as Group Quality System.
Ensure that the information from the clients is kept as strictly confidential and never revealed to the third party.
Ensure compliance to testing and QA/QC procedures.
Ensure all analytical equipment, apparatus etc are to be appropriately maintained and calibrated as per the required schedule.
Ensure root-cause of all non-conformities or customer complaints are to be investigated and identified with appropriate corrective and preventive actions.
To treat Proficiency Testing Program or Round Robin seriously and make sure the result obtained is most accurate and precise.
To train, supervise and monitor lab technician with assigned test methods and procedures.
To ensure all the standard methods are up to date or the latest version.
To ensure all controlled quality procedures, test methods and document are kept confidentially and restricted within SGS premise.
Ensure Good Housekeeping and Good Laboratory practice in the laboratory.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
