Responsible for investigating and determining root causes of hard disk drive failures across development, qualification, manufacturing, and field operations. This role focuses on electromechanical, magnetic recording, firmware, and media-related failures, and works cross-functionally to drive corrective and preventive actions that improve product reliability, quality, and customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager.
- Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets.
- Cross-Functional Exposure:
- Work closely with:
- Failure Analysis Engineers (senior/principal)
- Manufacturing and process engineering teams
- Design and reliability engineering teams
- Gain exposure to factory, lab, and NPI environments
- Support internal FA reviews and technical discussions
- Perform structured root cause analysis (8D, 5-Why, Fishbone)
- Identify whether failures are:
- Design-related
- Process/manufacturing-related
- Supplier-related
- Usage or system-integration-induced
- Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
- Validate fixes through FA closure and re-testing
