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Overall employee rating

2.9
Based on 22 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Software Engineer
3.1
3 July 2026

Work-Life Can Be Tricky Here

As a Software Engineer at Trip.com Group, I've seen both good and tough sides regarding work-life balance, especially in the Shanghai office. The travel tech industry moves fast, so it's not always easy to clock out on time.


Pros

You learn a ton quickly here, which is great for career growth in the travel tech industry. There's a decent salary, and the teams are pretty smart. Sometimes, you get to work on exciting new features for the online travel agency.


Cons

The work-life balance isn't always there, especially for us in software engineering roles. Expect some long hours, and late nights aren't uncommon when big projects are due. It can be tough to disconnect from work.


Advice to Management

Try to implement stricter policies on working hours, especially for tech roles like Software Engineer. It would help a lot with employee burnout and overall morale in the Shanghai office.


Ratings by topic
2.0
Work life balance
4.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Software Engineer
2.6
30 April 2026
Culture is okay, but demands are high
Pros: It's a big tech company so there are good resources. You get to work on interesting problems within the online travel industry. My immediate team, as a Software Engineer, was generally supportive and smart.
Cons: The overall company culture can feel quite corporate and competitive. Work-life balance for onsite work in the Shanghai office is tough; long hours are pretty standard, and communication across departments isn't always smooth.
Advice to Management: Try to improve cross-team communication and really emphasize better work-life balance for all employees, especially in technical roles. Burnout is a real issue.
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Software Engineer
3.1
25 April 2026
Pay's okay, but benefits could be better.
Pros: The base salary for Software Engineer roles here is pretty competitive for the online travel agency industry in Singapore. You get your standard health insurance and a fairly reliable yearly bonus, which is nice. It's a stable company, which is a plus for job security.
Cons: The pay raises aren't super generous after your initial offer, and there aren't many unique benefits. Stock options or truly standout wellness programs aren't really a thing. It feels pretty average for a big tech firm in Asia when it comes to perks.
Advice to Management: Look into more innovative benefits packages to attract and retain top tech talent, beyond just base salary. Improve the transparency around performance-based pay increases.
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Software Engineer
3.0
5 March 2026
Decent place, but pay needs a boost
Pros: The PTO policy is pretty solid, you get a good amount of time off which is nice. It's also cool being in the online travel agency sector; it's a dynamic industry. Plus, the Shanghai office has some decent perks like subsidized meals.
Cons: My base salary as a Software Engineer isn't really competitive for a big tech company. Raises are usually pretty small, making it tough to feel valued over time. Don't expect huge annual bonuses either, they're often underwhelming.
Advice to Management: Please re-evaluate the compensation structure, especially for experienced tech roles. Market-rate salaries for Software Engineers are crucial to attract and retain top talent in this competitive industry.
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