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service operations manager jobs

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Free snacks / Happy hours
  • Medical insurance
  • Open culture
Port Klang, MY
· 1 month ago
·
· Manager level
· in the Manufacturing / Production industry

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Free snacks / Happy hours
  • Medical insurance
  • Open culture
Port Klang, MY
· 1 month ago
·
· Manager level
· in the Manufacturing / Production industry

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Medical insurance
Shah Alam, MY
· 2 months ago
·
· Manager level
· in the Manufacturing / Production industry

Perks & Benefits

  • Casual dress code
  • Personal leave
Petaling Jaya, MY
· 4 days ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Casual dress code
  • Personal leave
Petaling Jaya, MY
· 1 week ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Casual dress code
  • Personal leave
Petaling Jaya, MY
· 1 week ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Casual dress code
  • Personal leave
  • Open culture
Petaling Jaya, MY
· 6 days ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Casual dress code
  • Medical insurance
  • Personal leave
Klang, MY
· 6 days ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Casual dress code
  • Personal leave
Klang, MY
· 1 week ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Medical insurance
Shah Alam, MY
· 1 week ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Central location
Petaling Jaya, MY
· 3 days ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Medical insurance
Petaling Jaya, MY
· 4 days ago
·
· Junior Executive level
· in the Human Resources Management industry

Perks & Benefits

  • Employee equity
  • Personal leave
  • Open culture
Shah Alam, MY
· 4 days ago
·
· Junior Executive level
· in the Human Resources Management industry

Company Summary:

Our client is not hiring workers, we are seriously inviting talent to serve and contribute to the company for betterment of industry and community. You must a person who want to make a positive impact to Malaysia logistics industry by driving the safety performance and embrace the best practices. Our client is a business organization minimum hierarchy, we work in environment of corporate system and family culture. As such, we trust each other as family member and guided them with integrated management system.

Job Requirements:

  • Candidate must possess at least SPM/STPM" level Pre-U or Diploma in any discipline 
  • At least 3 year of customer service experience with familiarity in the freight forwarding industry. 
  • Must be able to speak in MANDARIN, mainly deal with China customer
  • Working Location: Bandar Botanic Klang
  • Working hours: 9am-6pm
  • Age Limit: 23-35
  • Gender: Open to all
  • Able to start ASAP

Job Description:

  • Receive the booking from customer assign by HOD.
  • Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOR
  • Provide good communication to customer and internal division bookings and ensure reporting to CS HOD for any critical matter or failure cases or disputed/delayed cases.
  • Opening job, prepare and monitor invoicing till job complete for submission to billing
  • Ensure customer receive the invoice completely.
  • Ensure individual Job task is being fulfilled in term on delivery time and cargo safety.
  • Receive customer feedback and discuss with CS HOD for good action plan to improve the customer service.
  • Monitor closely for all shipments and update lo related parties until shipment arrives POD
  • Record customer complaint to relevant folder and come out with a correction action plan to avoid similar mistake from re-occurrence.
Klang, MY
· 3 days ago
·
· Senior Executive level
· in the Staffing and Recruiting industry

Company Summary:

Our client is not hiring workers, we are seriously inviting talent to serve and contribute to the company for betterment of industry and community. You must a person who want to make a positive impact to Malaysia logistics industry by driving the safety performance and embrace the best practices. Our client is a business organization minimum hierarchy, we work in environment of corporate system and family culture. As such, we trust each other as family member and guided them with integrated management system.

Job Requirements:

  • Candidate must possess at least SPM/STPM" level Pre-U or Diploma in any discipline 
  • At least 3 year of customer service experience with familiarity in the freight forwarding industry. 
  • Must be able to speak in MANDARIN, mainly deal with China customer
  • Working Location: Bandar Botanic Klang
  • Working hours: 9am-6pm
  • Age Limit: 23-35
  • Gender: Open to all
  • Able to start ASAP

Job Description:

  • Receive the booking from customer assign by HOD.
  • Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOR
  • Provide good communication to customer and internal division bookings and ensure reporting to CS HOD for any critical matter or failure cases or disputed/delayed cases.
  • Opening job, prepare and monitor invoicing till job complete for submission to billing
  • Ensure customer receive the invoice completely.
  • Ensure individual Job task is being fulfilled in term on delivery time and cargo safety.
  • Receive customer feedback and discuss with CS HOD for good action plan to improve the customer service.
  • Monitor closely for all shipments and update lo related parties until shipment arrives POD
  • Record customer complaint to relevant folder and come out with a correction action plan to avoid similar mistake from re-occurrence.
Klang, MY
· 4 days ago
·
· Senior Executive level
· in the Staffing and Recruiting industry

Frequently Asked Questions

If I am not a Malaysian citizen, can I apply for Malaysia jobs?

If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.

Why I have not received any response from the company after I applied?

Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.

How long does it take to complete the application?

The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.

What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

How many types of jobs are there?

Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.

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