Total 434 service operations manager jobs in petaling jaya

Responsibilities:

• Implement Company Policies and Procedures
• Monitor and supervise Human Resource operational functions and databases
• Monitor and supervise Payroll administration
• Responsible for Group Insurance administration 
• Supervise the Recruitment and Employee Onboarding Programs
• Oversee Employee Offboarding
• Monitor And Review Departmental Budgets
• Overlook HR Operations Administrative Tasks
• Recommend ways to improve our employer brand.
• Stay up-to-date on labour legislation
• Build the company's professional network through relationships with HR professionals, colleges and other partners
• Perform all related job under HR Generalist (Operations).

Requirements:

• Proven work experience as a HR Manager (Operations) 
• Familiarity with Applicant Tracking Systems and HR databases.
• Knowledge of labour legislation.
• Strong verbal and written communication and team management skills.
• Good decision-making skills.
• Possess at least a Bachelor's Degree in Human Resources Management and/or related
• Able to work under tight deadlines.
• Able to perform any other related task on a timely basis.
• Possess an excellent communication and interpersonal skills.
• CANDIDATE FROM THE EDUCATION INDUSTRY IS PREFERRED

Perks & Benefits

• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave

• Job responsibilities: Make reservation for travel (air ticket, hotel, ground arrangement)
• Qualification required: At least SPM, able to speak/write English and Mandarin
• Working hour: MON - FRI 9am - 6pm

Perks & Benefits

• Annual leave
• Medical

You will be responsible for our customer service and sales administration for custom golf club products. Together you will work with the product and sales team to provide a best-in-class customer experience from ordering to delivery. You will manage the issuance of Titleist & FJ products to key players throughout Malaysia. 

Responsibilities:

• Ensure all custom orders are processed timely and accurately which includes receiving and shipping
• Coordinate with US on all custom orders, follow up on open orders from US and track all orders closely and accurately (support SEA Custom Team)
• Provide customer/sales team with information on order status
• Prepare reports to management on sales and orders (SEA)
• Ensure all orders are billed accurately
• Be key liaison with key players on the ordering and collection of their products
• Attend to cash sale orders for pro players, media, etc.
• Coordinate with Product Managers and Club Fitting Specialist for the operations of the Malaysia National Fitting Centre
   

Requirements:

• Passion for the game of golf and the golf industry
• At least 3 to 5 years’ customer service experience in the golf industry
• Strong golf products knowledge. Understanding shafts and grips
• Understand the importance of a customer service orientation and be solutions focused
• Strong communication, organizational and time management skills
• A strict adherence to deadlines
• Positive attitude and team player
• Excellent Microsoft Office skills
• Experience with AS400 will be a plus
• Good command of English and Malay (written and verbal)
• Support company operations as required
   

Perks & Benefits

• Annual leave
• Medical

We are currently seeking a highly meticulous and deadline-driven Service Engineer to join our growing team. The Service Engineer will be responsible for a range of duties, including repairing faults, servicing equipment, developing preventative maintenance strategies, and updating manuals. The ideal candidate will always provide friendly and efficient service and be committed to meeting and exceeding our customers' expectations.

Responsibilities:

• Provide exceptional service and customer support during field visits, In-House, or dispatches.
• Manage all on-site, In-house installation, repair, calibration, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Tie workflow to schedule.
• Produce timely and detailed service reports along with recap emails to customers.
• Prepare calibration certificates and/or repair diagnostics reports.
• Communicate with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly follow up on service requests and provide customers with feedback.
• Monitor equipment and machinery performance and develop preventative maintenance measures.
• Conduct quality assurance and safety checks on all equipment.
• Deliver demonstrations to ensure that customers are educated on safe and effective use of equipment.
• Provide recommendations about new features and product improvements.
• Monitor inventory and reorder materials when needed.
• Conduct research and attend workshops to remain abreast of industry developments.
• Write reports and present findings to Managers and Supervisors on a regular basis.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineering or a related field.
• Proven experience as a Service Engineer or a similar role.
• Applications from individuals who have recently graduated are welcome.
• Strong technical knowledge of machines and equipment.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and in a team environment.
• Exceptional communication and interpersonal skills.
• Willingness to travel and work on-site as needed.
• Proficiency in using various tools and strategies to provide effective solutions.
• Familiarity with Microsoft Office and other relevant software.

If you meet the above requirements and are passionate in delivering excellent service, we encourage you to apply. We offer a competitive salary, benefits package and opportunities for professional growth and development.

Benefits & Others

• Attractive Commision
• Attractive Basic Salary
• Monthly Allowance
• Parking
• Mileage Claims
• Medical Coverage
• Dental
• Education support
• Sports (e.g. Gym)
• Regular hours
• Performing Sales Executive will have golden opportunities to travel Overseas (United Kingdom, Singapore, Japan, Thailand, Indonesia etc) for training / sales meeting
  (More to be discussed during the interview)

We are currently expanding our business and looking for more individuals who are knowledgeable and familiar with printer/scanner set-up.

As a Technician at Nation Success your responsibilities may include:

• Attend & Solve technical problems of copier machine on customer site
• Troubleshoot, repair, and service copier machines
• Report and escalate all observed incidents, irregularities that occur to Superior for proper operational escalation points.
• Communicate with customer to understand customer problem and provide effective solutions to ensure customer satisfaction
• Perform all phases of machine set-up, operation, and routine maintenance
• Perform any ad hoc task as assigned

We are looking for individuals with these requirements:

• Candidate must possess at least Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least one year of working experience in the related field is required for this position.
• Fresh graduates are encouraged to apply
• Required Skill(s): IT related knowledge, Technical Skills, Printing Software
• Preferably Junior Executive specialized in Services, Maintenance and Repair Copier or IT/Computer - Software or equivalent.
• Able to work under minimal supervision
• Possess own transport
• Required language(s): Bahasa Malaysia & English
  
  

We gladly offer the following benefits:

• Allowances
• EPF
• SOCSO
• EIS
• Annual Leave
• Medical Leave
• Uniform Provided

Perks & Benefits

• Annual leave
• Medical

Job description

Our Customer Service Representatives are our frontline staff who enrich the experiences of all those who enter our schools, by providing effective and efficient service and communications to ensure that our students and parents enjoy all that we have to offer. 

Job Scope:

• Responding to all enquires (walk-ins, telephone, emails, etc.)
• Follow up promptly with customers to resolve issues
• Manage class bookings
• Process Payments
• Managing administrative work
• Ensure smooth operations of the school
• Other Ad-hoc Duties assigned

Job requirements:

• English Speaking
• Able to multi-task and work under minimum supervision in a fast-paced environment
• A polite and cheerful demeanour, who will take the initiative when necessary, to ensure customers’ satisfaction and retention

Working Hours:

Wed to Fri: 2pm to 9pm, Sat & Sun: 9am to 7pm, Mondays and Tuesday off.

Perks & Benefits

• Annual leave
• Medical

What are you responsible for?

• Answer incoming calls from Customers and Salespeople.
• Able to answer inquiries on a stock position, collections, and designs available from Customers.
• Handle walk-in Customers.
• Response to Customer's and Salesperson Company’s phone messages.
• Check, organize, and quick response to Company’s Email (from Customers).
• Check and quick response to incoming fax (from Customers).
• Quick in creating and canceling reservations and orders as per request from Customers.
• Follow up on payment for collection from Customers and Fax Sales
• Orders Upon customer request.
• Manage own collections by Customers and follow up with Customers.

Requirements

• Pleasant, approachable, and energetic personality with good interpersonal and communication skills.
• An individual who is dedicated to work
• We are looking for someone fluent in Mandarin as the candidate must deal with Mandarin speaking clients
  
  

Perks & Benefits

• Annual leave
• Medical

**High-paying Customer Experience Superstar (2 Junior positions) - Mandarin & English

Job Description

• Respond to customer enquiries within the agreed response time
• Resolve customer enquiries through our support channels
• Provide relevant service recovery, support, and recommendations to customers
• Support customer on issues (not limited to): Product information, Purchase, delivery status, Order, Payment, Promotions, Feedback, and Complaint resolution
• Accurately record and escalate customers' feedback and bugs to relevant departments

Job Requirements

• Candidate must possess at least a SPM / Diploma or relevant certificate in any field
• Required language(s): Mandarin & English
• Minimum 1 year experience in Customer Services field (call center is advantageous)
• Good presentation & negotiation skills with the ability to customize the product to customer needs
• Computer literate
• Positive working attitude and able to work in a fast paced and dynamic environment
• Independent, proactive and self-driven

Perks & Benefits

• Annual Leave  
• EPF/SOCSO/ PCB
• Medical and Hospitalization Leave
• Training Provided
• Allowance Provided
• Medical Insurance

What are you responsible for?

• Answer incoming calls from Customers and Salespeople.
• Able to answer inquiries on a stock position, collections, and designs available from Customers.
• Handle walk-in Customers.
• Response to Customer's and Salesperson Company’s phone messages.
• Check, organize, and quick response to Company’s Email (from Customers).
• Check and quick response to incoming fax (from Customers).
• Quick in creating and canceling reservations and orders as per request from Customers.
• Follow up on payment for collection from Customers and Fax Sales
• Orders Upon customer request.
• Manage own collections by Customers and follow up with Customers.

Requirements

• Pleasant, approachable, and energetic personality with good interpersonal and communication skills.
• An individual who is dedicated to work
• We are looking for someone fluent in Mandarin as the candidate must deal with Mandarin speaking clients
  
  

Perks & Benefits

• Annual leave
• Medical

Job description

Our Customer Service Representatives are our frontline staff who enrich the experiences of all those who enter our schools, by providing effective and efficient service and communications to ensure that our students and parents enjoy all that we have to offer. 

Job Scope:

• Responding to all enquires (walk-ins, telephone, emails, etc.)
• Follow up promptly with customers to resolve issues
• Manage class bookings
• Process Payments
• Managing administrative work
• Ensure smooth operations of the school
• Other Ad-hoc Duties assigned

Job requirements:

• English Speaking
• Able to multi-task and work under minimum supervision in a fast-paced environment
• A polite and cheerful demeanour, who will take the initiative when necessary, to ensure customers’ satisfaction and retention

Working Hours:

Wed to Fri: 2pm to 9pm, Sat & Sun: 9am to 7pm, Mondays and Tuesday off.

Perks & Benefits

• Annual leave
• Medical

Job description

Our Customer Service Representatives are our frontline staff who enrich the experiences of all those who enter our schools, by providing effective and efficient service and communications to ensure that our students and parents enjoy all that we have to offer. 

Job Scope:

• Responding to all enquires (walk-ins, telephone, emails, etc.)
• Follow up promptly with customers to resolve issues
• Manage class bookings
• Process Payments
• Managing administrative work
• Ensure smooth operations of the school
• Other Ad-hoc Duties assigned

Job requirements:

• English Speaking
• Able to multi-task and work under minimum supervision in a fast-paced environment
• A polite and cheerful demeanour, who will take the initiative when necessary, to ensure customers’ satisfaction and retention

Working Hours:

Wed to Fri: 2pm to 9pm, Sat & Sun: 9am to 7pm, Mondays and Tuesday off.

Perks & Benefits

• Annual leave
• Medical

You will be responsible for our customer service and sales administration for custom golf club products. Together you will work with the product and sales team to provide a best-in-class customer experience from ordering to delivery. You will manage the issuance of Titleist & FJ products to key players throughout Malaysia. 

Responsibilities:

• Ensure all custom orders are processed timely and accurately which includes receiving and shipping
• Coordinate with US on all custom orders, follow up on open orders from US and track all orders closely and accurately (support SEA Custom Team)
• Provide customer/sales team with information on order status
• Prepare reports to management on sales and orders (SEA)
• Ensure all orders are billed accurately
• Be key liaison with key players on the ordering and collection of their products
• Attend to cash sale orders for pro players, media, etc.
• Coordinate with Product Managers and Club Fitting Specialist for the operations of the Malaysia National Fitting Centre
   

Requirements:

• Passion for the game of golf and the golf industry
• At least 3 to 5 years’ customer service experience in the golf industry
• Strong golf products knowledge. Understanding shafts and grips
• Understand the importance of a customer service orientation and be solutions focused
• Strong communication, organizational and time management skills
• A strict adherence to deadlines
• Positive attitude and team player
• Excellent Microsoft Office skills
• Experience with AS400 will be a plus
• Good command of English and Malay (written and verbal)
• Support company operations as required
   

Perks & Benefits

• Annual leave
• Medical

Job description

Our Customer Service Representatives are our frontline staff who enrich the experiences of all those who enter our schools, by providing effective and efficient service and communications to ensure that our students and parents enjoy all that we have to offer. 

Job Scope:

• Responding to all enquires (walk-ins, telephone, emails, etc.)
• Follow up promptly with customers to resolve issues
• Manage class bookings
• Process Payments
• Managing administrative work
• Ensure smooth operations of the school
• Other Ad-hoc Duties assigned

Job requirements:

• English Speaking
• Able to multi-task and work under minimum supervision in a fast-paced environment
• A polite and cheerful demeanour, who will take the initiative when necessary, to ensure customers’ satisfaction and retention

Working Hours:

Wed to Fri: 2pm to 9pm, Sat & Sun: 9am to 7pm, Mondays and Tuesday off.

Perks & Benefits

• Annual leave
• Medical

What are you responsible for?

• Answer incoming calls from Customers and Salespeople.
• Able to answer inquiries on a stock position, collections, and designs available from Customers.
• Handle walk-in Customers.
• Response to Customer's and Salesperson Company’s phone messages.
• Check, organize, and quick response to Company’s Email (from Customers).
• Check and quick response to incoming fax (from Customers).
• Quick in creating and canceling reservations and orders as per request from Customers.
• Follow up on payment for collection from Customers and Fax Sales
• Orders Upon customer request.
• Manage own collections by Customers and follow up with Customers.

Requirements

• Pleasant, approachable, and energetic personality with good interpersonal and communication skills.
• An individual who is dedicated to work
• We are looking for someone fluent in Mandarin as the candidate must deal with Mandarin speaking clients
  
  

Perks & Benefits

• Annual leave
• Medical

What are you responsible for?

• Answer incoming calls from Customers and Salespeople.
• Able to answer inquiries on a stock position, collections, and designs available from Customers.
• Handle walk-in Customers.
• Response to Customer's and Salesperson Company’s phone messages.
• Check, organize, and quick response to Company’s Email (from Customers).
• Check and quick response to incoming fax (from Customers).
• Quick in creating and canceling reservations and orders as per request from Customers.
• Follow up on payment for collection from Customers and Fax Sales
• Orders Upon customer request.
• Manage own collections by Customers and follow up with Customers.

Requirements

• Pleasant, approachable, and energetic personality with good interpersonal and communication skills.
• An individual who is dedicated to work
• We are looking for someone fluent in Mandarin as the candidate must deal with Mandarin speaking clients
  
  

Perks & Benefits

• Annual leave
• Medical