service operations manager job vacancies

• Fixed Allowance for managerial level above (petrol & car allowances)
• Flex-time, Flex-place, Flex-benefit
• Education support
• Casual dress code
• Medical coverage
• Dental & Optical
• Annual leave
• Free parking

Perks & Benefits

• Fixed Allowance for managerial level (petrol & car allowances)
• Flex-time, Flex-place, Flex-benefit
• Education support
• Casual dress code
• Medical coverage
• Dental & Optical
• Annual leave
• Free parking

Perks and benefit

• free parking
• casual dress code

Fixed Allowance for managerial level (petrol & car allowances)
Flex-time, Flex-place, Flex-benefit
Education support
Casual dress code
Medical coverage
Dental & Optical
Annual leave
Free parking

• Candidate must have at least Degree in Human Resources or business related studies.
• Min 4 years of experience in the field or in a related area.
• Strong verbal and written communication skills and be able to communicate to a wide group of stakeholders globally
• Strong analytical skills
• Deliver excellence (customer service focus) and continuous improvement (ability to assess and diagnose problems and to propose solutions that are simple and effective)
• Awareness of the market and contingent worker contracts and strategies
• Awareness of ERP and RtP process
• Good interpersonal and stakeholder management skills
• Be results oriented
• Well organized and able to manage competing priorities
• Ability to work in virtual teams (Implementation team) and the need to attend night calls as and when required
• Working hours : Morning- 10am – 7pm 

Requirement

• Candidate must possess a Diploma in any field.
• At least 3 year(s) of working experience in the related field is required for this position.
• Excellent verbal and written communication skills in English and Bahasa Malaysia.
• Must able to converse in Cantonese or Mandarin
• Possess own transport and willing to work at Cyberjaya, Selangor
• 2 full time 6 months contract position

JOB REQUIREMENT

• Candidate must possess at least a Bachelor's Degree of Computer Science/Information Technology or equivalent.
• At least 4-5 year(s) of working experience in the related field is required for this position.
• Proven experience of Incident Management across Desktop technologies (Windows clients and Microsoft Office applications) and/or Business Applications (such as ERP systems)
• Good knowledge/ experience of using and troubleshooting network connectivity (wired and wireless), ITIL concepts and processes, and using helpdesk ticketing system
• Excellent written and oral communications in English
• Installation and supporting computer equipment sometimes requires moving relatively heavy equipment.
• Must possess own transport, willing to work in shift pattern and at Cyberjaya, Selangor.
• 3 Full-time contract position(s) Renewable contracts 
• Shift Allowance available