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Short Role Description
The Services Installed-Base Inside Sales Rep (ISR) is responsible to uncover opportunities for growth in existing customer accounts (post-sales) through strategic up-sell/crosssell/ upgrade/multiple services attach sales initiatives (across client’s services portfolio) to drive and achieve incremental services revenue. The ISR has account responsibility with quota and KPI goals and is responsible for the E2E management of identified deals through the sales cycle and keep an up-to-date pipeline.
Responsibility/Activity
Knowledge, Skills, and Abilities
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Job Purpose
Implementation of the funding framework of MDEC-managed grants covering policies, procedures and guidelines in awarding financial assistance and fiscal incentives, by performing project due-diligence, secretarial function and project implementation & monitoring to ensure efficiency, transparency and integrity of the processes.
Duties & Responsibilities
1. Perform grant advisory, due-diligence and assist in evaluation exercise to ensure achievement of objective as agreed in the grant program framework.
2. Regular grant monitoring exercise to ensure achievement of objective, timely grant disbursement and respond on problem areas.
3. Deliver the grant results in an integrated manner by ensuring effective cross divisional function coordination with internal and external parties.
a. Managing the grant secretarial functions as follow (but not limited to):
i. Grant approval committee meeting & logistics;
ii. Approval documents preparation & endorsement;
iii. Proper recording and maintenance of clients’ filing;
iv. Safeguarding clients’ & projects’ confidential information;
b. Timely reporting of grant performance as required by performance manager
c. Timely resolution to grant project issues while managing clients’ and stakeholders’ expectation on the program;
4. Active participation to support the achievement of the business departmental and divisional goals. Participation in divisional management forums, meetings and corporate initiatives. Additionally, attend to ad-hoc assignment as required by management.
5. Efficient use of resources and time for work improvement to achieve client / team / personal goals.
Qualifications
Competency Required
Soft skills:
Technical skills:
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Job Purpose
Implementation of the funding framework of MDEC-managed grants covering policies, procedures and guidelines in awarding financial assistance and fiscal incentives, by performing project due-diligence, secretarial function and project implementation & monitoring to ensure efficiency, transparency and integrity of the processes.
Duties & Responsibilities
1. Perform grant advisory, due-diligence and assist in evaluation exercise to ensure achievement of objective as agreed in the grant program framework.
2. Regular grant monitoring exercise to ensure achievement of objective, timely grant disbursement and respond on problem areas.
3. Deliver the grant results in an integrated manner by ensuring effective cross divisional function coordination with internal and external parties.
a. Managing the grant secretarial functions as follow (but not limited to):
b. Timely reporting of grant performance as required by performance manager;
c. Timely resolution to grant project issues while managing clients’ and stakeholders’ expectation on the program.
4. Active participation to support the achievement of the business departmental and divisional goals. Participation in divisional management forums, meetings and corporate initiatives. Additionally, attend to ad-hoc assignment as required by management.
5. Efficient use of resources and time for work improvement to achieve client / team / personal goals.
Qualifications
Minimum Degree in Finance, Accounting, Economics, Business Administration or Information Technology.
More than 4 years working experience, with minimum 1 year in managing project or grant.
Competency Required
Soft skills:
a. Sound strategic /analytical thinking
b. Internal and external customer focus / oriented
c. Good oral communications and presentation skills
d. Prioritisation skill and attention to details
e. Organising for achievement skill
Technical skills:
a. Knowledge on IT industry incentives
b. Exposure on local taxation & incentives
c. Project Evaluation & report writing skill (Experienced)
d. Project management and negotiation skills
e. Understanding of Industry Dynamics, Business Issues and Technology
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Duties and Responsibilities
1. Provide advisory role to Business Unit on procuring of goods and services activities of medium risk and complex.
2. Assesses, develop, and implements long and short-range plans that support the Business Unit on procuring of goods and services activities.
3. Works with Business Unit to ensure early procurement involvement in developing purchasing strategic plans
4. Responsible for establishing, executing and procurement tracking project plans.
5. Recommends and implements improvements in procurement processes.
6. Responsible for supporting Business Unit in their procurement activities within the assigned location or geography.
7. May participate in procuring activities in support of multiple Business Units.
8. Communicates / negotiates with Business Unit, Suppliers, and management team.
9. Prepares presentations for procurement related activities.
10. Accountable to ensure that MDEC policies, processes and guidelines are understood and followed.
11. Assumes additional responsibilities as assigned.
Requirements
1. Purchasing related working experience (>7 years)
2. Bachelor's Degree
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Role Description
The SMB Virtual Sales account manager supports countries in generate sales and revenue from Small and Medium Businesses in coordination with channel partners on 2 segments (PC & Print).
It specializes in two main activities which are:
Job Responsibility
Account management
Each ISR has a portfolio of 150 – 200 accounts under his/her responsibility
Pipeline management
The opportunities are coming from 2 sources:
For both sources:
Data management & Reporting
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Digital Sales Representative
As Digital Sales Representative you will work directly with customers, with your sales team and implementation partners to achieve quarterly and annual sales quotas - closing net-new business, fostering a positive and collaborative experience for prospects to learn about, engage with and implement products. You will hold business conversations with the customers to understand their needs and identify opportunities that meet the minimum qualification criteria for sales. You will be equipped with bestin-class tools that enable highly efficient and accelerated sales activities. By applying best-in-class sales skills, you will identify new prospects and grow business relationships with companies across all industries and verticals.
Responsibilities:
· Engage via proactive outreach to customers across industries, company sizes and types to determine their needs and identify opportunities to fulfil their needs with Microsoft's leading cloud technologies.
· Effectively convert prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)
· Quarterback sales at scale from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections, and negotiating success.
· Meet and exceed targets for net-new revenue and sales pipeline, as well as a monthly and quarterly forecast for cloud solution sales; accurately forecast sales, pipeline and usage for the products and solutions in your scope.
· Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship.
· Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios.
· Demonstrate verbally, in writing and through live product demos, how customers can capture value and envision their future with Microsoft’s technologies.
· Work in a fast-paced, collaborative, and dynamic teaming environment leveraging our partner channel for scale & effectively manage opportunities and pipeline through the sales cycle.
· Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to and manage customers - maintain high daily activity, minimum ~60- 90 activities/day blended between prospecting & managing large portfolio of opportunities.
· Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives.
· Obsess over customers and prospects to deliver a world-class customer engagement experience.
Qualifications:
· Bachelor's Degree or equivalent work experience preferred.
· 4-6+ years sales experience with a proven track record of success preferred.
· Experience in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred,
· Familiarity with modern sales techniques and tools is a bonus, including experience from retail sales, corporate internships, or entrepreneurial programs.
· Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar solutions preferred.
· Azure Fundamentals (AZ-104) certified.
· Sales/customer service relationship background, telephone experience preferred.
· A self-starter with a track record of outstanding performance and achieving goals.
· Strong interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video, and presentations.
· Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
· General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
· Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration.
· Solid time management skills and ability to work independently or under supervision with a high level of integrity.
· Experience using Microsoft Office Suite applications; Dynamics CRM or other CRM experience is a bonus.
· Passion for cloud technologies and changing the world.
· Assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios, and an ability to measure and present incremental and new economic value.
· Experience working with channel partners.
· Leading, partnering, and orchestrating with virtual teams of experts
· Skill to breakdown complex information into simplified format with the ability to thrive in an ambiguous, fast-paced environment, with a mindset focused on innovation, growth, and program development.
· Strong collaboration aptitude with solid interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video, and presentations
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Requirements & Responsibilities
Perks & Benefits
We are well respected beverage contract manufacturer that boasts state-of-art machineries and ultra-modern process techniques to deliver a range of top-selling brands of beverage. As we forge ahead into the future, we seek the kind of people who desire a career filled with challenges and apt rewards.
Key Responsibilities:
Job Requirements:
Perks & Benefits
Y & L Metal Group was incorporated on April 1992. Our main objective is to offer a competitive and reliable source of a "One Stop Center” , fully integrated in R & D, prototyping , tool & die design and fabrication, metal stamping components and products assembly of the highest quality to meet our customer’s requirements.
Job Descriptions:
Job Requirements:
Perks & Benefits
DE LUXE GROUPS is a large scale food wholesaler founded in Southern Malaysia, which specialized in the production, sales and distribution of pork related stuff and processed food.
We uphold the business philosophy in protecting our customer well beings with the assurance of products, freshness and hygiene right from the farm and to the consumer's tables. All product are subject to stringent safety measures in ensuring our customers received both quality product and satisfactory services.
GROUP OF COMPANIES : DE LUXE CIRCLE (M) SDN. BHD. Is a company mainly engaged in the production of meat products. The plant covers an area of 40,000 square feet, ranking among the best of its industry in Malaysia in processing capacity. The process flow is complying with HACCP (Hazard Analysis and Critical Point) systems in order to avoid the hazard happened in production. De Luxe Circle is committed to produce safe, quality and healthy meat products for consumption general public through continuous maintenance. Specializes in the production and wholesales of chilled and imported frozen pork.
DE LUXE CIRCLE FRESH MART SDN. BHD. Is an all round shopping convenience and comfort retail stores.
MACIZO ENTERPRISE (M) SDN. BHD. Is a modern distribution center which carry a wide assortment of groceries and vegetables.
We are now looking for resulted oriented candidates who are motivated in meeting the challenged of our rapid expansionary plan. We are people oriented company and we believed in investing in human resource to strengthen our business.
Why join us?
5 days week for office staff Competitive and attractive remuneration package
Contractual and performance bonuses
Comprehensive medical scheme Group insurance coverage
Various leave entitlement Comprehensive training and development programs
Friendly and conducive working environment
Perks & Benefits
We are Manufacture (OEM) of Cosmetics, Herbs Drink & Traditional Supplement. We are Bumiputera Company with GMP, MeSTI & Halal Compliance. We has given a new dimension in the use of traditional herbs. Why join us? Best Commision Provided.
Job Description :
Job Requirement :
Key Performance Indicator ( KPI ) :
Authorities/Decisions :
Perks & Benefits
Well-established as a world-class player in the Electronic Manufacturing Services (EMS) market, the ESCATEC Group provides a range of design and manufacturing services to a customer base of leading European and North American OEMs from its facilities located in Asia and Switzerland. Our success is based on our commitment to Customer Satisfaction and Continuous Improvement with uncompromising Business Ethics.
Our goal is to create a work environment that challenges, recognises and rewards each employee’s contribution to our business goals. At ESCATEC, we value talented people and seek to expand their experience and responsibilities.
Joining ESCATEC means making dreams a reality, delivering customer satisfaction and above all, making a difference. If you want to go further, fly higher, improve your skills, and broaden your horizons, if you have something special to contribute, contact us now!
Requirements & Responsibilities
Perks & Benefits
We are now poised to become a leading manufacturer in the industry. Equipped with the right infrastructure and HACCP, GMP, HALAL and MeSTI certification, we are able to process fresh products into value-added, ready-to-use food ingredients, soup concentrates and semi-finished food products such as seasoning oils, pastes, powdered, dried and fried products that can be shipped and distributed locally, regionally and globally.
Job Responsibilities
Manage and supervise a team of QA/QC personnel to work in accordance to established QMS requirements, initiate improvement activities, and ensure that products are manufactured to Client, Company and industrial specifications.
A) Quality Assurance
A) Quality Control
Supervise and work with the QC team to ensure product compliance:
B) Others
Perks & Benefits
MIR VALVE is a manufacturer of API 6D and API 6A ball, gate and swing check valves, standard and engineered products for the oil and gas, refining and petrochemical industry. We compete against the established manufacturers for the engineered products. Given our technology, manufacturing and project management history for complex jobs, we are proven with our exemplary track record of our products in service.
Job Scope:
Requirements:
Perks & Benefits
Raihal International Consortium Holdings Sdn Bhd which was newly established in year 2022.
It is an international joint venture company between Malaysia and China that will lead a bilateral trade platform between the two countries that will comprehensively involve in digital, agriculture, fisheries, green technology, development projects, business development, commodities and cultural exchange.
We are aim to build the world’s first Digital Service Platform with a complete industrial chain. Deep integration of digital technology applications and business in order to help the development of the digital economy in Malaysia.
Job Requirements:
Job Responsibilities:
Perks & Benefits
Manufacturing of audio & video products such as home theater amplifier, receiver, DVD player, cd player, hi-fi components, digital sound projector etc. & global service parts center
Why join us?
Benefits
Technical exposure, Free medical and dental treatment, Hospitalisation and surgical insurance scheme, Group personal accident scheme etc. In-House clinics, Panel clinics, Free recreation activities (Bowling & Badminton) at selected venues. Training & Development Programme
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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