Total 65 product specialist job vacancies in kuala lumpur

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to involve in full Systems Development Life Cycle and provide support to the system users.

We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes

What you’ll need to bring to the party 

• Successful candidates will play a major part in SDLC and providing support to internal system users.
• Be a highly respected member of the team capable to support complex technical issues.
• Be a key driver in our team by actively collaborating with the team, supporting the development of, and executing the strategy to mature support.
• A focus will also be placed on driving system improvement and operational efficiencies.

What you’ll be doing  

• Involve in R&D, design, implementation, integration, testing and deployment of software application
• Conducts, leads and coordination a specific application module development activity
• Conducts technical analysis and design of application module & database
• Provides technical expertise and guidance to developers
• Ensure module developed meets the architecture and standard set forth, including conducting code reviews, unit testing and integration testing
• Continuous process improvement

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Job Summary: We are seeking a dynamic and results-oriented Talent Acquisition Specialist to join our HR team. The Talent Acquisition Specialist will play a crucial role in attracting, sourcing, and hiring top talent to meet our organization's staffing needs. This position requires a proactive individual with excellent communication skills, strong interpersonal abilities, and a deep understanding of recruitment best practices.

Responsibilities:

• Develop and implement effective recruitment strategies to attract high-quality candidates for various positions within the organization.
• Source candidates through multiple channels, including job boards, social media, professional networks, referrals, and direct sourcing.
• Review resumes, conduct pre-screening interviews, and assess candidate qualifications to determine fit for open positions.
• Coordinate and schedule interviews with hiring managers and candidates, ensuring a positive and efficient interview experience for all parties involved.
• Collaborate with hiring managers to understand staffing needs, job requirements, and candidate preferences.
• Build and maintain relationships with external recruitment agencies, universities, and other talent sources to expand the candidate pipeline.
• Manage the applicant tracking system (ATS) to track candidate progress, maintain accurate records, and generate recruitment reports as needed.
• Stay abreast of industry trends, best practices, and emerging recruitment technologies to continuously improve recruitment processes and outcomes.
• Assist in the development and implementation of employer branding initiatives to enhance the organization's reputation as an employer of choice.
• Participate in recruitment events, job fairs, and networking activities to promote the organization and attract top talent.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of experience as a Talent Acquisition Specialist, Recruiter, or similar role, preferably in a fast-paced environment.
• Strong knowledge of recruitment techniques, tools, and best practices.
• Excellent communication skills, both verbal and written, with the ability to build rapport with candidates and hiring managers.
• Fluent in English and Mandarin is preferred to liaise with Chinese counterparts.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

• Plan and execute engaging marketing campaigns aligned with business goals.
• Optimize marketing campaigns for higher conversion rates.
• Analyze campaign data to improve strategies and maximize results.
• Collaborate on compelling content and ensure consistency in messaging.
• Present campaign results and provide insights to stakeholders.
   

About ThoughtFull: 

ThoughtFull's vision is to make access to end-to-end mental healthcare seamless and affordable in Asia. Via our mobile apps ThoughtFullChat (“TFC”) and ThoughtFullChat Pro (“TFC Pro”), our proprietary architecture enables users to access, and mental healthcare professionals to provide personalised best-fit mental healthcare.  

With a focus on better stress, anxiety, and depression management, TFC is the first port-of-call for users to seamlessly access end-to-end mental healthcare from self-serve learning tools, progress tracking, therapy, as well as 1-on-1 daily bite-sized coaching with best-fit certified mental health professionals anytime, anywhere. TFC Pro is a one-stop platform for mental health professionals to build a digital practice that is insights-based, data-driven, and scalable.  

ThoughtFull partners with key ecosystem players including top insurers, healthcare providers and employers regionally to both normalise and scale access to mental healthcare services. 

Job Description for Marketing Operations Specialist 

What you will do:  

• End-to-end management (from ideation to execution) of brand awareness and lead generation campaigns across all brand communication platforms. 
• Manage social media channels which includes implementation of content calendar, social media posts, oversee creative output and social media moderation. 
• Working closely with various stakeholders to ensure that all marketing requests are actioned.  
• Work closely with Marketing Lead on strategy and execution of digital and on-ground campaigns in line with the brand’s roadmap. 
• Support partnerships and events with content amplification initiatives across various medium (eg: videos, podcast, webinars etc)  
• Optimise content across Thoughtfull’s various platforms guided by measurable output in conversion funnels, SEO and Google Analytics 
• Track, maintain and analyse key metrics report to measure efficacy of marketing efforts. 

About You:

• At least 3-5 years of experience in Digital marketing or Content marketing. 

• Project management skills and attention to detail. 
• Hands-on experience with SEO and web traffic metrics. 
• Data-driven with a knack for user insights and data analytics. 
• Impeccable verbal and written communication skills. 
• Working knowledge of various social media platforms and content formats such as podcasts, videos. 
• Experience in running marketing campaigns on Google, FB, IG, LinkedIn and using tools such as Google Analytics, Branch and Canva. 
• Experience and well versed with CRM platforms such as Hubspot, Salesforce, Zho etc. 
• A creative person with a knack for storytelling. 
• Graphic design experience will be an extra advantage. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Position Overview:

We are seeking a motivated and enthusiastic Lead Acquisition Specialist to join our dynamic team. In this role, you'll take the lead in connecting with potential customers via phone, showcasing our outstanding products/services, and employing your persuasive communication skills to ignite sales success. You'll be the driving force behind our sales endeavors, initiating conversations with potential customers, highlighting our impressive array of offerings, and leveraging your communication finesse to achieve thriving sales results.

Language Requirements:

The ideal candidate should be fluent in both English (Primary) and Mandarin to effectively communicate with a diverse customer base.

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Key Responsibilities:

• Conduct outbound calls to potential customers in order to introduce our products/services and generate sales opportunities.
• Utilize persuasive communication skills to engage prospects, address their inquiries, and handle objections effectively.
• Maintain accurate and up-to-date records of all interactions and sales leads in the company's CRM system.
• Meet or exceed daily/weekly/monthly sales targets and KPIs set by the management.
• Collaborate with the sales team to ensure a seamless customer experience from initial contact to purchase.
• Stay informed about the latest product/service features and updates to provide customers with relevant information.
• Develop a strong understanding of the company's offerings to address customer needs and tailor sales pitches accordingly.
• Provide exceptional customer service to build and maintain lasting relationships with clients.
• Participate in regular training sessions to enhance selling techniques and product knowledge.
• Contribute to team meetings and share insights to improve campaign performance.

Qualifications and Skills:

• Minimum SPM
• Proven experience in telesales or telemarketing, preferably in an outbound campaign setting.
• Excellent communication skills in English and Mandarin.
• Strong negotiation and persuasive abilities to convert prospects into customers.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and other sales tools is an advantage.
• Ability to work independently and as part of a team in a fast-paced environment.
• Adaptability to handle rejections and maintain a positive attitude during sales interactions.
• Good time management skills to prioritize tasks and maximize productivity.

Note: The above job description is subject to change based on the business needs and requirements.

Job Description:

• Proactively reach out to existing clients via phone to understand their needs and concerns.
• Build and maintain strong, positive relationships with clients by providing exceptional service and support.
• Guide clients on effectively using our job posting platform to maximize their recruitment efforts.
• Offer assistance, troubleshoot issues, and provide solutions to client inquiries and concerns.
• Maintain accurate and up-to-date records of client interactions, feedback, and resolutions.
• Generate regular reports summarizing client engagement, feedback, and retention rates.
• Cross functional backups when necessary

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Job Requirement:

• Candidate should possess SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field
• Preferably at least 1 years of doing outbound calls/Telesales
• Able to communicate in Mandarin language
• Excellent communication and interpersonal skills.
• Able to work independently in a fast-paced environment
• Strong persuasive and negotiation skills to engage potential leads effectively.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Familiarity with CRM software and basic computer skills.
• Positive and resilient attitude towards handling rejection and objections.
• Good team player, positive attitude, and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure
• Excellent customer service skills, including but not limited to, active listening, empathizing, problem-solving, organized, detail-oriented, follow through, and excellent verbal and written communication skills.

Key Responsibilities:

• Performing risk assessments and evaluation of company's exposure to the market
• Preparing various trade reports and data analysis
• Preparing daily client account analysis
• Monitoring pricing connectivity
• Monitoring client trade flow and execution 6. Liaise with various departments on all aspects of client trading

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 6 months of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 3 year of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT
• Eager to learn and passion in Risk Management or Trading
• Able to work as Shift base Day/Night/Overnight shift/Weekend

• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

About Rystad Energy

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent research and market intelligence company, providing data, analytics, advisory and energy education services to clients exposed to the energy industry across the globe.

Rystad Energy is a rapidly growing company providing next generation energy-focused analytical tools, advisory and education. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement.

The role

Rystad Energy is looking for a dynamic and highly motivated Client Solutions Specialist to drive adoption of our data and analytics products by ensuring clients receive the training and resources needed to be successful.

Working closely with the product teams and end users, the Client Solutions Specialist will develop deep domain expertise Rystad Energy’s Clean Tech and Renewables & Power solution groups, and be conversant in building out workflow-focused use cases for clients.

The position is responsible for the end-to-end learning and training process, from developing training and learning material, to engaging clients and developing a deep understanding of our clients’ roles and workflows, and finally to delivering high-impact trainings and supporting clients on their queries.

The Client Solutions Specialist role will support our APAC-based clients subscribing to the aforementioned Low Carbon solutions and will work closely with clientele from within various segments of the energy system, including E&P, supply chain companies, clean tech companies, power and renewable developers, financial institutions, and governments. Working in a global team, the individual must be a self-starter, have strong communication skills, and be willing to collaborate across time-zones and travel. The role will be based in Kuala Lumpur, Malaysia or Jakarta, Indonesia and will report to the Head of Client Solutions - APAC (based in Sydney, Australia).

Key Responsibilities

· Conduct dynamic and impactful workflow-focused in-person or virtual training sessions for our valued clients to enhance their knowledge and understanding of our products and services.

· Develop engaging and innovative training and learning materials for our clients and the Learning Center, ensuring that the content is always up to date with the latest industry developments and tailored to our client’s specific interests.

· Measure and evaluate the effectiveness of our training programs to continuously improve our methods and enhance engagement among our clients.

· Build and cultivate a robust network of key users and stakeholders in the learning community to expand our reach and influence.

· Provide valuable product feedback to our product managers based on insights gained through client interactions and feedback.

· Ensure prompt and comprehensive responses to client queries, demonstrating a commitment to excellent customer service and satisfaction.

· Keep accurate and up-to-date engagement information in our CRM system to enable data-driven decision-making and better serve our clients' needs.

Skills & Attributes for Success

· Minimum Bachelor’s degree in Economics, Finance, or Engineering.

· 3-5 years of working experience preferred.

· Proven experience delivering engaging and effective training programs in a fast-paced, client-facing environment.

· Strong industry knowledge and a passion for keeping up with the latest trends and developments.

· Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

· Strong analytical skills and attention to detail, with the ability to use data to inform decision-making.

· Working knowledge and interest in the Energy space.

· Advanced MS Office knowledge, with the ability to create compelling and visually appealing training materials using PowerPoint, Word, and Excel.

· Language requirements: fluent English, complemented by professional-level proficiency in Mandarin. Proficiency in Japanese will be advantageous.

· Certificate in Training and Assessment is an advantage.

Application deadline: 29 April 2024

As an IT specialist, you will be responsible for supporting QCP’s IT infrastructure and operations as well as business continuity controls on-premise and on cloud. You will work closely with cross-functional teams across IT and business to create and drive solutions to effectively address cyber security and business continuity risks, build trust, improve resilience, and achieve our business goals.

Role

●       Helpdesk and IT Service Management support

o   Provide first level support to QCP users for the remediation of IT issues across three shifts

o   Support user helpdesk requests, such as for account / access related issues, VPN and network connectivity, collaboration and productivity tools support, endpoint troubleshooting, etc.  

o   Ensure proper recording, documentation and handover of issues to the next shift

o   Monitor and report on IT service level trends and production incidents

o   Maintain IT Configuration Management Database (CMDB) and ensure that the CMDB is up to date

o   Support QCP IT change management process: ensure that changes are assessed, tested and approved before implementation

o   Manage after office hour emergency change

●       Incident and Problem Management

o   Follow up on incidents and problems to their resolution

o   Support QCP’s production and security incident management frameworks. Handle production incidents and ensure timely escalation of security incidents

●       BCM and IT DR Support

o   Support QCP’s Business Continuity and IT Disaster Recovery (DR) program. Assist in conducting and maintaining Business Impact Analysis (BIA) assessments, document IT system DR requirements, and provide IT DR program advisory support

o   Assist QCP’s testing of IT DR plans and resilience capabilities

o   Conduct periodic review of infrastructure to identify single points of failure and remediate them

o   Maintain central inventory of system data backup requirements; coordinate data backup and restoration testing

●       IT Ops Support

o   Support IT Security training and awareness sessions

o   Support regular risk reporting, such as Key Risk Indicator (KRI) reporting and audit point tracking

o   Support vulnerability scanning and coordinate penetration testing of on-premise and cloud workloads

o   Maintain IT outsourcing register and contracts. Support periodic Third-Party risk assessments and due diligence checks on vendors

• 2-3 years of working experience in Helpdesk, Server, Network, IT Service Management,  IT Disaster Recovery and/or IT operations capacity
• Strong inter-personal and communication skills
• Excellent strategic, problem solving, and analytical skills, with keen attention to details
• Exposure to DevOps, and cloud platforms such as AWS and Azure would be valuable
• Experience supporting core IT infrastructure such as servers and network would be a plus
• Team player and ability to work independently when the need arise
• Industry certifications and knowledge of relevant frameworks (e.g. ITIL, COBIT, TOGAF, CBCP) would be a bonus
• Fresh graduates with relevant internship experience could be considered

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

As an E-Commerce Specialist you are a part of the team responsible to maximize the sales & profit in Southeast Asia markets across our digital sales channels. You balance commerciality, inspiration and brand integrity in all activities and analyze E-comm KPIs to secure right timing. You work according to the Monki DNA and our H&M Group values, standards, policies and procedures, always being an active role model. 

Key responsibilities:

• Responsible for overall performance in online sales channels through driving traffic, acquiring new customers and maximizing the commercial plan. 
• Secure right timing, pricing, activities and product presentation, taking necessary actions to drive selling.
• Follow up on performance and freshness of stock.
• Ensure balance of commerciality, inspiration and brand integrity in all activities.
• Interact and work with different stakeholders.

Tune Protect strives to be the go-to insuretech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission. 

JOB RESPONSIBILITIES:

• Carry out market research to observe market trends and evolution and the regulatory landscape in the industry.
• Perform a User Acceptance Test (UAT) to ensure the products are administered correctly in the system.  
• Develop product & marketing collaterals in close collaboration with relevant departments. Coordinate documents/materials review and sign-off.
•  Provide product training to relevant stakeholders.
• Serves as a secretary of the Product Steering Committee. Follow up with stakeholders on agreed action items and timeline.
• Carry out any other ad-hoc tasks as and when assigned by the supervisor in relation to products.

QUALIFICATIONS

• Degree in any discipline, preferably in the Actuary or Statistics discipline.
• Fresh graduate or minimum 1 – 2 years of experience in product management, pricing, or underwriting in General Insurance

OTHER REQUIREMENTS

•  Good interpersonal skills.
• ·Good command of written and spoken English

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

ABOUT US

At Teleport, our mission is to simplify, humanize, and expedite logistics, particularly in the realms of cargo and delivery across Southeast Asia. We are dedicated to offering innovative solutions that redefine the way businesses approach transportation and delivery challenges. Our services includes: 

• Teleport Solutions: Optimizing hub-to-hub delivery to enhance efficiency and reduce transit times.
• Teleport Air Cargo: Facilitating the seamless movement of goods from airport to airport across key and secondary cities in the Asia Pacific region.
• Teleport Next Day: Providing the most economical next-day international delivery option for businesses.

Initially incorporated as RedCargo Logistics on March 13, 2018, we rebranded to Teleport a year later to broaden our horizons beyond cargo and AirAsia. Our focus is on delivering swift and efficient logistics services, and the concept of "teleportation" exemplifies our commitment to speed.

Discover more about #Teleport by clicking on the link below:

https://www.home.teleport.asia/ 

SUMMARY

We are currently seeking a highly motivated and detail-oriented individual to join our team as an Associate Product Manager. You will play a crucial role in the development and enhancement of our logistics products and services, with specific focus on first mile, middle mile, customs and mobile app development. 

SALARY RANGE: RM8,000 - RM10,000

DESCRIPTION

• Work closely with the Product Manager to develop product roadmaps and prioritize features based on customer feedback and stakeholder requirements 
• Defining product requirements and user stories for new features and enhancements
• Collaborate with cross-functional teams, including engineering, commercial and operations, to define product requirements and ensure timely delivery
• Conduct market research and competitive analysis to identify new business opportunities and inform product decisions
• Demonstrate the ability to think independently and make data-driven decisions in the context of
• Plan and coordinate product testing and trial runs to ensure product quality and functionality meet the desired standards
• Stay up-to-date on industry trends and best practices to inform product strategy and roadmap

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• Proficiency in Microsoft Office and project management tools (Jira, Notion, Slack) is a plus

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in business, logistics, or a related field
• 5+ years of experience in product management or a related role, preferably in the logistics industry
• Proven track record of managing product lifecycle from ideation to launch

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

We are looking for a highly analytical Business Finance Associate to join our Regional team based in Singapore, overseeing the business in foodpanda APAC markets.

The Business Finance Specialist will collaborate with multiple stakeholders across the APAC region and will support the team in reporting, analysis, automation, and process improvement. The ideal candidate will have a track record as a significant individual contributor as well as a strong team player. The individual will have exceptional attention to detail, but will also be a strategic thinker, excited by the opportunity to test ideas and lead projects that impact the company.     

Responsibilities:

• Build strong relationships with internal stakeholders to understand business challenges and opportunities.
• Recommend solutions across the complex range of products and processes.
• Manage end-to-end data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports
• Review day-to-day operation processes, identify areas of improvement and make actionable recommendations based on underlying analysis
• Perform finance operation process analysis, measure the operational impact from a broad range of variables and key indicators.
• Contribute to ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

Responsibilities:

1. Responsible for product configuration and operational parameter settings of financial platforms (digital currency, stocks, foreign exchange, commodities);

2. Collect operational market department requirements, coordinate and manage platform product requirements, and manage and maintain product systems;

3. For online operation, constantly exploring the latest online gameplay based on industry conditions, actively exploring new marketing models, and taking responsibility for the final implementation effect.。

Online operation, constantly exploring the latest online gameplay based on industry conditions, actively exploring new marketing models, and taking responsibility for the final implementation effect.

4. Responsible for outputting various promotional materials, including but not limited to product introductions, product feature tutorials, customer cases, social media content push, etc;

5. Collaborate with channels and BD to do a good job in product introduction, improve product usage and conversion, promote customer success, and enhance customer satisfaction;

6. Effectively integrate various channels or ecological resources, enhance the conversion of various links, and obtain more customer leads.

7. Track the various business processes of the product and be responsible for liaising with various departments

岗位职责

1、负责金融平台(数字货币、股票、外汇、大宗商品)的产品配置及运营参数设置等工作；

2、收集运营市场部门需求、统筹管理平台产品需求及产品体系的管理与维护；

3、从线上运营侧，结合行业情况不断探索最新线上最新的玩法，积极探索全新的营销模式，且为最终落地效果负责。

4、负责各类宣传材料的内容输出，包括不限于产品介绍、产品功能教程、客户案例、社媒内容推送等；

5、 和渠道、BD打配合，做好产品导入工作，提升产品使用率及转化，促进客户成功，提升客户满意度；

6、 有效整合各渠道或生态资源，提升各环节转化，获取更多客户线索。

7、跟踪产品的各项业务流程，负责与各合作单位的联络工作

Requirements:
1. Bachelor's degree or above, with at least 3 years of experience in financial products, experience in operating digital currency exchange products, understanding of financial knowledge, and a deep understanding of products and models;

2. Sensitive to data, with strong logic, excellent business sense and product sharpness, with a certain level of business breaking ability, able to continuously learn and grow;

3. Having a high sense of responsibility, strong self drive, and ability to withstand pressure, good at cooperation, coordinating and scheduling resources to promote business development;

4. Work experience in well-known internet companies, internet finance industry, and banking companies is preferred, and experience in coordinating large-scale projects is preferred.

5. Those with good English reading and writing skills, a background in studying abroad, and English speaking skills will receive additional points (not required).

任职要求

1、本科以上学历，3年以上金融产品经验，有数字货币交易所产品运营经验，了解金融知识，对产品及模式有深度理解；

2、对数据敏感，逻辑性强，优秀的业务sense和产品锐度，有一定的业务破局能力，能持续学习和成长；

3、具备高度的责任心和较强的自我驱动力、抗压能力，善于合作，善于协调和调度资源推动业务发展；

4、有知名互联网、互联网金融、银行类公司相关工作经验者优先，有大型项目统筹经验者优先。

5、拥有良好的英语读写能力，有留学背景及英语口语能力者加分（非必须）。

THE ROLE

Working with the Publicis Social Community to support on community management and social-first content creation across our key brands.

KEY RESPONSIBILITIES

• Community Management
  • You will work with social teams to do daily community management across FB, IG, TikTok, YouTube – responding to queries and comments with guidance from an approved FAQ sheet
  • You will do the necessary escalations to clients, when there are social issues that require further inputs
  • You will explore ways of engaging with the online community to drive higher interactions and build an active and dynamic community
• Social-First Content Creation
  • You will be required to brainstorm and ideate for culturally relevant content ideas, that reflect what’s trending across culture and social platforms like TikTok
  • You will be responsible for shooting and editing content using mobile phones and apps like Canva in best practice outputs
  • Content creation can be part of always-on content calendars or for on-ground events located within the Klang Valley
• Research and Other Support
  • You may be required to support our social teams in doing research on social to support social strategies or to provide guidance