Total 34 product specialist jobs in cyberjaya

Job Purpose 

Implementation of the funding framework of MDEC-managed grants covering policies, procedures and guidelines in awarding financial assistance and fiscal incentives, by performing project due-diligence, secretarial function and project implementation & monitoring to ensure efficiency, transparency and integrity of the processes.

 
Duties & Responsibilities 

1. Perform grant advisory, due-diligence and assist in evaluation exercise to ensure achievement of objective as agreed in the grant program framework.

• Participate in developing the grant framework and formulation of detail grant guideline and processes;
• Checking completeness of the application documents for the applicant to be qualified as grant applicant, and perform due-diligence and evaluation process;
• Prepare necessary documents leading to approval process of the grant;
• Maintain proper record, filing and handling confidentiality of client.

2. Regular grant monitoring exercise to ensure achievement of objective, timely grant disbursement and respond on problem areas.

• Perform scheduled or selective monitoring visits and receive claim submission;
• Performing due-diligence on grant claims and preparing project status report covering the project performance, issues and recommendation, and getting endorsement for grant disbursement;
• Propose an efficient reporting format on monitoring findings for follow-up action and escalation for resolution;

3. Deliver the grant results in an integrated manner by ensuring effective cross divisional function coordination with internal and external parties.

a. Managing the grant secretarial functions as follow (but not limited to):

i. Grant approval committee meeting & logistics;

ii. Approval documents preparation & endorsement;

iii. Proper recording and maintenance of clients’ filing;

iv. Safeguarding clients’ & projects’ confidential information;

b. Timely reporting of grant performance as required by performance manager

c. Timely resolution to grant project issues while managing clients’ and stakeholders’ expectation on the program;

4. Active participation to support the achievement of the business departmental and divisional goals. Participation in divisional management forums, meetings and corporate initiatives. Additionally, attend to ad-hoc assignment as required by management.

5. Efficient use of resources and time for work improvement to achieve client / team / personal goals.

• Perform research for process improvement and on par with industry practices;
• Regular monitoring of performance of each grant’s project evaluation to ensure the SOP is adhered to.

Qualifications 

• Minimum Degree in Finance, Accounting, Economics, Business Administration or Information Technology.
• More than 4 years working experience, with minimum 1 year in managing project or grant.
   

Competency Required 

Soft skills:

• Sound strategic /analytical thinking
• Internal and external customer focus / oriented
• Good oral communications and presentation skills
• Prioritisation skill and attention to details
• Organising for achievement skill

Technical skills:

• Knowledge on IT industry incentives
• Exposure on local taxation & incentives
• Project Evaluation & report writing skill (Experienced)
• Project management and negotiation skills
• Understanding of Industry Dynamics, Business Issues and Technology

Perks & Benefits

• Employee equity
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

Job Purpose 

Implementation of the funding framework of MDEC-managed grants covering policies, procedures and guidelines in awarding financial assistance and fiscal incentives, by performing project due-diligence, secretarial function and project implementation & monitoring to ensure efficiency, transparency and integrity of the processes.

 
Duties & Responsibilities 

1. Perform grant advisory, due-diligence and assist in evaluation exercise to ensure achievement of objective as agreed in the grant program framework.

• Participate in developing the grant framework and formulation of detail grant guideline and processes;
• Checking completeness of the application documents for the applicant to be qualified as grant applicant, and perform due-diligence and evaluation process;
• Prepare necessary documents leading to approval process of the grant;
• Maintain proper record, filing and handling confidentiality of client.

2. Regular grant monitoring exercise to ensure achievement of objective, timely grant disbursement and respond on problem areas.

• Perform scheduled or selective monitoring visits and receive claim submission;
• Performing due diligence on grant claims and preparing project status report covering the project performance, issues and recommendation, and getting endorsement for grant disbursement;
• Propose an efficient reporting format on monitoring findings for follow-up action and escalation for resolution.

3. Deliver the grant results in an integrated manner by ensuring effective cross divisional function coordination with internal and external parties.

a. Managing the grant secretarial functions as follow (but not limited to):

• Grant approval committee meeting & logistics;
• Approval documents preparation & endorsement;
• Proper recording and maintenance of clients’ filing;
• Safeguarding clients’ & projects’ confidential information;

b. Timely reporting of grant performance as required by performance manager;

c. Timely resolution to grant project issues while managing clients’ and stakeholders’ expectation on the program.

4. Active participation to support the achievement of the business departmental and divisional goals. Participation in divisional management forums, meetings and corporate initiatives. Additionally, attend to ad-hoc assignment as required by management.

5. Efficient use of resources and time for work improvement to achieve client / team / personal goals.

• Perform research for process improvement and on par with industry practices;
• Regular monitoring of performance of each grant’s project evaluation to ensure the SOP is adhered to.

 

Qualifications 

Minimum Degree in Finance, Accounting, Economics, Business Administration or Information Technology.
More than 4 years working experience, with minimum 1 year in managing project or grant.
 

Competency Required 

Soft skills:

a. Sound strategic /analytical thinking

b. Internal and external customer focus / oriented

c. Good oral communications and presentation skills

d. Prioritisation skill and attention to details

e. Organising for achievement skill

Technical skills:

a. Knowledge on IT industry incentives

b. Exposure on local taxation & incentives

c. Project Evaluation & report writing skill (Experienced)

d. Project management and negotiation skills

e. Understanding of Industry Dynamics, Business Issues and Technology

Perks & Benefits

• Employee equity
• Regular team activities
• Medical insurance
• Open culture

Duties and Responsibilities

1. Provide advisory role to Business Unit on procuring of goods and services activities of medium risk and complex.

2. Assesses, develop, and implements long and short-range plans that support the Business Unit on procuring of goods and services activities.

3. Works with Business Unit to ensure early procurement involvement in developing purchasing strategic plans

4. Responsible for establishing, executing and procurement tracking project plans.

5. Recommends and implements improvements in procurement processes.

6. Responsible for supporting Business Unit in their procurement activities within the assigned location or geography.

7. May participate in procuring activities in support of multiple Business Units.

8. Communicates / negotiates with Business Unit, Suppliers, and management team.

9. Prepares presentations for procurement related activities.

10. Accountable to ensure that MDEC policies, processes and guidelines are understood and followed.

11. Assumes additional responsibilities as assigned.

 

Requirements

1. Purchasing related working experience (>7 years)

2. Bachelor's Degree

Perks & Benefits

• Flexible working hours
• Regular team activities
• Open culture
• Personal development opportunities

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

Accountable for the provision of finance operations – accounts payables services to the AIA Group of Companies within Asia Pacific in accordance to applicable accounting policies, standards and guidelines.

Account Payable:

• Review all invoices processed in Ariba/SAP from 3 way matching (verifying purchase orders, good received and invoice) to payment, ensure timely and accurate posting and payment

• Review all staff claim processed in Concur by verifying supporting document and staff entitlement, ensure timely and accurate staff disbursement
• Liaise closely with vendor and requestors on any queries or matters pertaining order and payment by providing timely and satisfactory response on all queries
• Review and communicate including escalation on invoice exceptions and ensure exceptions being investigated and closed on a timely basis.

Others:

• Ensure all processing and reconciliations are completed at month-end
• Ensure accounting entries are in accordance to the AIA accounting policies
• Ensure tasks are performed in accordance with the internal control procedures as per the SLA agreed with Local Business Units,
• Prepare KPI Report for the processes in accordance to the agreed SLA/signed SOW
• Provide coaching and guidance to other Associate, Finance Operations on the finance operations tasks
• Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

WE ARE LOOKING FOR .....

Responsible for assessing individual life insurance applications for Hong Kong market based on guidelines set for the issuance of AIA insurance policies.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Role Summary:

The Enterprise Master Data Management team is responsible for governing, coordinating and maintaining critical master data and other data related to customers, products, vendors, chart of accounts and additional key data elements across Experian's enterprise systems, as well as managing the quality and integrity of the content of the Enterprise Corporate Data Lake as the foundation for world-class business intelligence, analysis, insights and reporting. Our team members are spread out between Bulgaria, Chile, Costa Rica, Malaysia, UK and the US.

An exciting opportunity has risen to join the Product team dedicated to ensuring our Product master data across the world is comprehensive, current and of the highest data quality, while driving standardization across the regions and looking for ways to increase efficiency in the data maintenance process.  This team will enable and support our global data and business intelligence strategy.

 

What you’ll be doing:

• As a Master Data Management Product Analyst, you will be responsible for
• the set up and maintenance of product data in key systems such as Salesforce and Oracle financial systems.  This will require establishing relationships across the world and advising on product inclusion, product structure and related data elements.
• You will review product submissions for completeness, quality and adherence to standards and add them to Salesforce while coordinating alignment with other functions to ensure set up and alignment in those systems.  This will require an understanding of Experian’s complex product and business hierarchies as well as similar products in other regions. 
• Performance of data audits, identification of data quality issues, responding to partner’s data questions requires attention to detail, problem solving skills, and data manipulation abilities.
• You will be responsible for measuring data quality improvements and revising, documenting, and formalizing data standards and processes on an ongoing basis. Once competency is established, you will be able to work with business partners to create processes to meet their product business needs participating in actions from clarifying the need, brainstorming solutions to implementation.

Responsible for end-to-end software development and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes analysis and design to development, implementation, testing and support. Responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools. Partner closely with the Group domain team to plan and manage transitioned deliverable.

Assets and liability products processing and retail payment processing

Related Bachelors Degree

Other requirements.

Platform:

AS400 Channels EAI
Database AS400 DB2
Language Mandatory COBOL 400
OS AS400

Others Mandatory
Host integration

Good to have
DevOps
ALDON automation of software deployment on AS400

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

The budget and business planning team of AIA Investment Management Private Limited is responsible for the annual budget, forecasting, business planning as well as strategic projects of the Company.

The incumbent will be based in Cyberjaya but will be a member of the budget and business planning team in Singapore and be responsible for the preparation and analysis of monthly management reports (actual vs budget), assisting in monthly/quarterly/year-end close activities for project cost accruals.

Management Reporting

• Performing monthly allocation of cost across cost centres/lines of business post month-end closing

• Preparing departmental cost reports/dashboards (actual vs budget/forecast) – MTD/QTD/YTD for analysis.

• Providing in-depth and insightful analysis of actual vs budget management reports for department heads/senior stakeholders.

• Maintain cost centre and department list. Assist departments with creation/deletion of cost centre and WBS (project codes) in SAP.

• Prepare and submit budget templates for Group reporting requirements.

• Perform ad hoc analysis where required to assist in management decision making.

Project Cost Reporting

• Update actual project expenditure in actual vs budget project reports on a monthly basis for Project Managers.

Month-End Close

• Receive, prepare and submit accruals of project cost to General Accounting team for month-end close.

• Review accruals of project costing

Ad hoc duties

Perform other responsibilities and duties periodically assigned by supervisor

Job Requirements :

• 5+ years of experience in accounting, management reporting, FP&A

• Asset management experience a plus

• CPA or equivalent.

• Strong MS Excel (able to use pivot tables, lookup formulas, build models), Powerpoint, Word Skills a must. Experience in Microsoft BI/building dashboards/financial modelling templates is a huge plus.

• Strong analytical & presentation skills

• Good stakeholder management skills

• Strong written and verbal English skills

• Confident in working with management and colleagues across different cultures

• Good team player, with demonstrable experience of building strong and effective working relationships with colleagues and business partners.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

Reporting to the Manager of Record to Report, this position shall be responsible to provide End-to-End accounting services from general accounting recording to provision of reporting and analysis services as per agreed/communicated timeline and in accordance to applicable accounting policies, standards and guidelines.

Accruals and Prepayments:

• Prepare monthly prepayment schedule and amortization entries
• Prepare and complete monthly fixed accrual entries and maintain accrual control worksheet
• Prepare manual accrual (requested by email) and save all the accrual emails into Share Drive as supporting
• Follow up outstanding manual accrual / Nil reply from users

Fixed Assets:

• Perform Fixed Assets creation in SAP and insert the assets number in ARIBA purchase requisition
• Preform Trial Run of Fixed Asset Depreciation to ensure that proper action on FA can be fixed before closing
• Perform Actual Run for Fixed Asset Depreciation monthly
• Perform AUC transfer upon request with approval

Billing:

• Prepare monthly fixed billing to business partner according to group timeline
• Provide brief explanation and attend business partner’s queries
• Prepare quarterly true up adjustments based on actual cost incurred
• Prepare and submit withholding tax document that is required by business partner for settlement purpose

Intercompany:

• Review and ensure DN/CN receive from LBU provided with supporting document such as SOW and settlement agreement
• Prepare upload template and park document into SAP
• Save DN/CN and its supporting document Shared Drive in proper order.
• Prepare settlement summary and send to LBUs for approval according to the agreed threshold
• Communicate with Treasury team to reserve fund prior to settlement
• Follow up with BUs regarding the settlement and perform intercompany settlement to BUs
• Send settlement reminder and follow up with LBUs
• Perform open items clearing for after perform settlement
• Prepare monthly ICT Matching Report and perform any necessary action on any outstanding issue identified and resolve open item timely.

• Fixed Deposit:

• Update all interest income and accrued income for fixed deposit in template from FD statement and upload for posting

• AR Aging:

• Prepare monthly aging report, follow up with Interco Customer for overdue invoices, and provide commentary for reason of non-payment.
• Reconcile sub-ledger list tally with control account
• Update and monitor AR credit control as per group policy, not more than 30days settlement

• Bank Reconciliation:

• Perform weekly clearing of cash open item
• To investigate and reconcile the differences on a timely basis
• Prepare Bank Reconciliation Report monthly

• Journal Entries:

• Preparation of journal voucher for approval
• Parking all the Journal Voucher in the SAP system
• Clearing of open items balance in the SAP system whenever required after the Journal Voucher posting

• Balance Sheet Reconciliation:

• Perform balance sheet accounts reconciliations and resolve the unreconciled / open items in a timely manner

• Reinsurance:

• Ensure local BUs provide Inward Reinsurance Templates and the correctness of the number of documents parked by local BUs
• Complete the upload of Retro Reinsurance templates provided by local BUs
• Send reminder and follow up on Reinsurance Templates not received to ensure the completeness of the Reinsurance uploads
• Perform IC matching and ensure zero variance and any variance supported with justification
• Prepare and send Reinsurance Debit Note to local BUs
• Perform Incoming Receipt of Reinsurance when fund was remitted by local BUs
• Perform reinsurance settlement to local BUs
• Send settlement reminder and follow up with un-remitted fund with local Bus
• Provide estimated payment and receipts to Treasury team to assist in cashflow planning and projection

• Financial Reporting & Analysis:

• Prepare local BUs’ IFRS templates and analysis on a quarterly basis for submission to Group Finance for consolidation purpose and response all queries relating to the IFRS templates and analysis if any.
• Assist local BUs in preparing the calculations and postings of delta ledger to derive the Adjusted Net Worth and Economic Balance Sheet position.
• Assist to prepare monthly management reporting including management account, byline and longsheet reconciliation and report generation and etc
• Handle audit of local BUs by ensuring timely and quality delivery of items requested by the external auditors by coordinating with external and internal parties.
• Develop and update Control Checklist, Training Materials and Business Process Manuals as and when new enhancement is identified, implemented and communicated for the current process and workflow to ensure continuity in the team

• Others

• Perform UAT as and when required
• Perform other month end closing activities and ad hoc requests as and when required
• Assist Assistant Manager/Manager, Record to Report on other projects and matters as and when required
• Prepare KPI Report for the processes in accordance to the agreed SLA/signed SOW
• Perform coaching and guidance to other Associates/Senior Associates, Record to Report on the General Accounting and Reporting tasks.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

WE ARE LOOKING FOR .....

Responsible for executing transformation initiatives in relation to either a major activity such as a merger or acquisition or the ongoing improvement of effectiveness and efficiency of an AIA entity, a function, or a department

The team will be responsible for rulebases in respect of the Core Rules and also help deliver Local rules to new BU’s as they onboard to the platform. They will also act as Level 2 SME support for local BU underwriting teams.

This role will deliver the team’s rule building activities ensuring quality deliveries that enable key new business metric improvements in our BU’s aligned to Ascend 200.

This role will lead the team’s activities and include the following:

• Review business requirements, clarify and confirm solution design and produce a development plan.

• Development of a clear and concise rulebase testing plan.

• Partner with stakeholders to review the development plan, solution design, test plan and test scenarios.  

• Liaise with COE colleagues to ensure readiness for development and then for testing execution.

• Execute development of rules according to specification, execute testing and analyze test outputs for accuracy and completeness, follow up with respective stakeholders to solve any defects and issues.  

Job Requirements :

• 3-5 years life underwriting experience 

• Some understanding of how underwriting engines operate in the AIA underwriting processes.

• The ability to prepare clear business requirement documents and interpret them

• Good knowledge of life and health products

• Experience of projects and change management

• Self-directed learner, who prefers a hands-on approach to acquiring skills

• Ability to create structure in ambiguous spaces

• Confidently use advanced features of Word/Excel/Access and preferably experience of Visio.

• Show true teamwork, have a flexible and team-based approach to working with the ability to be able to carry out research and work independently and take personal accountability

• Experience with the deployment of new technologies

• Familiarity with data analytics / reporting tools an advantage

• Effective coaching and mentoring skills including previous experience of delivering training

• To provide regular updates on development and testing progress, and to flag out any delays, issues and area of risks and concerns

• To ensure execution of development, testing and sign off are within the stipulated timelines and quality.

• Assist in producing documents including testing results.

• Provide training for colleagues and BU rule writing and testing staff.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

Reporting to the Manager of Record to Report, this position shall be responsible to provide End-to-End accounting services from general accounting recording to provision of reporting and analysis services as per agreed/communicated timeline and in accordance to applicable accounting policies, standards and guidelines.

Accruals and Prepayments:

• Prepare monthly prepayment schedule and amortization entries
• Prepare and complete monthly fixed accrual entries and maintain accrual control worksheet
• Prepare manual accrual (requested by email) and save all the accrual emails into Share Drive as supporting
• Follow up outstanding manual accrual / Nil reply from users

Fixed Assets:

• Perform Fixed Assets creation in SAP and insert the assets number in ARIBA purchase requisition
• Preform Trial Run of Fixed Asset Depreciation to ensure that proper action on FA can be fixed before closing
• Perform Actual Run for Fixed Asset Depreciation monthly
• Perform AUC transfer upon request with approval

Billing:

• Prepare monthly fixed billing to business partner according to group timeline
• Provide brief explanation and attend business partner’s queries
• Prepare quarterly true up adjustments based on actual cost incurred
• Prepare and submit withholding tax document that is required by business partner for settlement purpose

Intercompany:

• Review and ensure DN/CN receive from LBU provided with supporting document such as SOW and settlement agreement
• Prepare upload template and park document into SAP
• Save DN/CN and its supporting document Shared Drive in proper order.
• Prepare settlement summary and send to LBUs for approval according to the agreed threshold
• Communicate with Treasury team to reserve fund prior to settlement
• Follow up with BUs regarding the settlement and perform intercompany settlement to BUs
• Send settlement reminder and follow up with LBUs
• Perform open items clearing for after perform settlement
• Prepare monthly ICT Matching Report and perform any necessary action on any outstanding issue identified and resolve open item timely.

• Fixed Deposit:

• Update all interest income and accrued income for fixed deposit in template from FD statement and upload for posting

• AR Aging:

• Prepare monthly aging report, follow up with Interco Customer for overdue invoices, and provide commentary for reason of non-payment.
• Reconcile sub-ledger list tally with control account
• Update and monitor AR credit control as per group policy, not more than 30days settlement

• Bank Reconciliation:

• Perform weekly clearing of cash open item
• To investigate and reconcile the differences on a timely basis
• Prepare Bank Reconciliation Report monthly

• Journal Entries:

• Preparation of journal voucher for approval
• Parking all the Journal Voucher in the SAP system
• Clearing of open items balance in the SAP system whenever required after the Journal Voucher posting

• Balance Sheet Reconciliation:

• Perform balance sheet accounts reconciliations and resolve the unreconciled / open items in a timely manner

• Reinsurance:

• Ensure local BUs provide Inward Reinsurance Templates and the correctness of the number of documents parked by local BUs
• Complete the upload of Retro Reinsurance templates provided by local BUs
• Send reminder and follow up on Reinsurance Templates not received to ensure the completeness of the Reinsurance uploads
• Perform IC matching and ensure zero variance and any variance supported with justification
• Prepare and send Reinsurance Debit Note to local BUs
• Perform Incoming Receipt of Reinsurance when fund was remitted by local BUs
• Perform reinsurance settlement to local BUs
• Send settlement reminder and follow up with un-remitted fund with local Bus
• Provide estimated payment and receipts to Treasury team to assist in cashflow planning and projection

• Financial Reporting & Analysis:

• Prepare local BUs’ IFRS templates and analysis on a quarterly basis for submission to Group Finance for consolidation purpose and response all queries relating to the IFRS templates and analysis if any.
• Assist local BUs in preparing the calculations and postings of delta ledger to derive the Adjusted Net Worth and Economic Balance Sheet position.
• Assist to prepare monthly management reporting including management account, byline and longsheet reconciliation and report generation and etc
• Handle audit of local BUs by ensuring timely and quality delivery of items requested by the external auditors by coordinating with external and internal parties.
• Develop and update Control Checklist, Training Materials and Business Process Manuals as and when new enhancement is identified, implemented and communicated for the current process and workflow to ensure continuity in the team

• Others

• Perform UAT as and when required
• Perform other month end closing activities and ad hoc requests as and when required
• Assist Assistant Manager/Manager, Record to Report on other projects and matters as and when required
• Prepare KPI Report for the processes in accordance to the agreed SLA/signed SOW
• Perform coaching and guidance to other Associates/Senior Associates, Record to Report on the General Accounting and Reporting tasks.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

Responsible to ensure all required financial reporting and analysis are provided to Integrated Reporting Finance or other parties within AIA Group requiring Group Investment information timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations.
Provide timely support of the Group’s financial reporting functions (such as day to day accounting function, financial statements preparation, provide support to local business units on financial reporting related tasks).

Roles and responsibilities:

• Review and consolidate submissions from local business units for various external and internal reporting requirements including IFRS, HKIO, HKFRS, Bermuda, management reporting and Group Investment-related reporting.
• Ensure all required financial reporting and analysis are provided to Group Office timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations.
• Review the analytical review prepared by Specialist/Peer on financial reporting deliverables submitted by local business units.
• Ensure information received from the local business units complies with Group standards for both financial and management reporting.
• Prepare analytical review and other financial reporting deliverables for IFRS, HKIO, Bermuda, management reporting and Group Investment-related reporting.
• Support Group Office and local business units on relevant Group financial reporting and analysis matters by providing timely and satisfactory response on all queries to enable business decisions.
• Support various Group financial reporting related initiatives and coordinate with various departments in Group Office and local business units in rolling out the initiatives.
• Support the Manager to develop and recommend areas for enhancements and improvements for the current systems and processes to meet the challenges and needs of stakeholders in relation to Group Investment-related deliverables and analysis, financial statements and related areas.
• Assist in projects for any development, design, and implementation of new processes, controls and functionally changes to existing systems in relation to Group Investment-related templates and financial statements to improve current processes, controls and overall effectiveness of the team.
• Responsible to update Group Investment-related Business Process Manuals, Control Checklist and Training Materials as and when new enhancement identified, implemented and communicated, and at least on an annual basis.
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet financial reporting and/or other requirements.

Communication requirements:

Day-to-Day communication including teleconference and written communication with various departments in Group Office and local business units

Internal parties within AIA Shared Services Sdn Bhd:

1. GFS – Investment Accounting team on information needed for Group Investment reporting and analysis.

2. SAPCOE Solution architects and support team on system issues and enhancements (e.g. SAP-AO reports, BPC system, and etc.)

3. Other various departments’ team members for any matters related to Group Financial Reporting Unit

External including AIA Group of companies and other parties:

1. Integrated Reporting Finance – Group Investment team in HK on any investment accounting-related matters as they are overseeing the Group Investment reporting and analysis.

2. Integrated Reporting Finance - Reporting team in HK on Group Investment reporting and analysis, IFRS, HKIO and Bermuda templates and analysis submission.

3. Office of Accounting Policy team in HK for discussion on accounting technical matters and updates of accounting policies.

4. Local Finance teams within Asia Pacific on matters relating to Group Investment reporting and analysis, IFRS, HKIO and Bermuda templates and analysis.

5. Group and Local Investment Operation team on matters relating to Group Investment reporting and analysis.

6. External and internal auditors for audit meetings and audit field work.

Job requirements:

• Degree holder in Accountancy with professional qualification in ACCA or equivalent
• Minimum 6 years of relevant work experience gained within a multinational environment with regional exposure and/or accounting and auditing experiences in a big-size accounting firm
• 2 + years of supervisory or management experience in the above position
• Experience in financial reporting
• Experience with insurance and financial services industries preferred
• Knowledge of IFRS especially IFRS 9 preferred
• Good analytical, problem-solving, and interpersonal skills
• Knowledge of systems e.g. SAP / BPC preferred
• Ability to work well under tight deadlines
• Ability to manage multiple tasks simultaneously
• Excellent PC skills especially MS Excel, Word and PowerPoint
• Fluency in both written and spoken English

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Selangor, Malaysia

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

January 20, 2023

Business unit:

Downstream

Experience Level:

Early Careers

Job Description:

Where you fit

Customer Operations is the umbrella organization for the Downstream customer-related processes, which encompasses the entire chain of customer-facing activities. We partner with more than a dozen Downstream businesses and functions, including Lubricants, Marine, Aviation, Specialties, Retail, Fleet Solutions, Trading & Supply, Finance Operations and Credit.

Customer Operations make a huge impact on our customer’s experience and our businesses’ performance through our interactions. This job plays a critical role in delivering for the customer, so our customers choose Shell more often and in preference to our competitors, and ultimately generating higher returns for Shell.

The COS Deal Management supports Account Managers/Territory Managers  in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life-cycle.  The COS Deal Management owns pricing and the contract set up, amendment and management process.  This role makes sure Customers find it easy to do business with Shell by providing a best-in-market customer experience.

What’s the role?

This role may focus on some or all the accountabilities below, depending on operational requirements.  These activities cover all Customer levels including Key Accounts and Platinum Customers.

Accountabilities:

Contract Management:

• Work with Account Managers/ Territory Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Shell standards & guidelines.
• Execute contract legal and fiscal requirements, working with local legal focal 
• Follow-up directly with customers on missing contract documentation
• Ensure contracts are signed and stored in line with local country requirements
• Review contract performance as part of Sales Contract Management process
• Own contract documentation archiving and termination of customer contracts
• Support preparing for tender bids

Pricing:

• Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes

Trouble Shooting:

• Provide collaborative support for Sales Team to uncover root cause of issues and implement sustainable fixes
• Act as resolution owner of Customer complaints.
• Partner with key interfaces to ensure delivery of successful end to end customer experience this includes close collaboration with relevant Sales, Marketing, Service Partners and Credit Teams

Master Data Set Up & Amend:

• Maintain Sales Hierarchy, contract registers and banding adherence
• Set up and amend Customer master data
• Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorisations as applicable)
• Process manual vouchers received from Retailers during offline card transactions
• Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of Product Lifecycle Management and Customer specific requirements

Data Integrity Management:

• Maintain master data integrity. Review Data Quality Standard reports, correct any data errors and track performance against Service Level Agreement.

Online Services Support and Setup:

• Support and proactively encourage uptake and utilisation of online services
• Assist in online services setup for system-to-system setup with existing Customers.

Others:

• Build strong relationship and deliver effective end to end analysis with  various key stakeholders 
• Drive Continuous Improvement Culture, identify, align and implement improvement initiatives with various key stakeholders 

Role requirement

• Minimum Bachelor degree (CGPA 3.0 and above) in any field of study
• Possess strong leadership and teamwork-based experience
• Less than 3 years working experience
• Strong proficiency (Read/Write/Speak) in English/Cantonese / Indonesian / Malay / Mandarin/ Arabic/Hindi (depending on OU requirement)

Other Skills & Competence Requirements

• Value Chain Understanding (Knowledge)
• Commercial and Business Acumen (Knowledge)
• Managing Customer Experience (Skill)
• Contract Management (Skill)
• Pricing Management (Skill)
• Problem Solving & Analytical (Skill)
• Able to apply Continuous Improvement behaviours to lead improvement initiatives
• Proven ability to manage multiple priorities to meet stakeholder's expectations management experience - building and maintaining effective relationships

Company Description

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment.

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We offer several flexible working arrangements subject to business requirements for our employees to help support work-life balance.

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. Our CARE benefits are mindfully curated to promote Eco Living, overall Wellbeing, Personal Growth and Caring for our loved ones.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

-

Job Description

About Customer Operations

Customer Operations is the umbrella organization for the Downstream customer-related processes, which encompasses the entire chain of customer-facing activities. We partner with more than a dozen Downstream businesses and functions, including Lubricants, Marine, Aviation, Specialties, Retail, Fleet Solutions, Trading & Supply, Finance Operations and Credit.

Purpose:

Customer Operations make a huge impact on our customer’s experience and our businesses’ performance through our interactions. This job plays a critical role in delivering for the customer, so our customers choose Shell more often and in preference to our competitors, and ultimately generating higher returns for Shell.

The COS Deal Management supports Account Managers/Territory Managers  in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life-cycle.  The COS Deal Management owns pricing and the contract set up, amendment and management process.  This role makes sure Customers find it easy to do business with Shell by providing a best-in-market customer experience.

Overview:

This role may focus on some or all the accountabilities below, depending on operational requirements.  These activities cover all Customer levels including Key Accounts and Platinum Customers.

Accountabilities:

Contract Management:

• Work with Account Managers/ Territory Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Shell standards & guidelines.
• Execute contract legal and fiscal requirements, working with local legal focal 
• Follow-up directly with customers on missing contract documentation
• Ensure contracts are signed and stored in line with local country requirements
• Review contract performance as part of Sales Contract Management process
• Own contract documentation archiving and termination of customer contracts
• Support preparing for tender bids

Pricing:

• Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes

Trouble Shooting:

• Provide collaborative support for Sales Team to uncover root cause of issues and implement sustainable fixes
• Act as resolution owner of Customer complaints.
• Partner with key interfaces to ensure delivery of successful end to end customer experience this includes close collaboration with relevant Sales, Marketing, Service Partners and Credit Teams

Master Data Set Up & Amend:

• Maintain Sales Hierarchy, contract registers and banding adherence
• Set up and amend Customer master data
• Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorisations as applicable)
• Process manual vouchers received from Retailers during offline card transactions
• Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of Product Lifecycle Management and Customer specific requirements

Data Integrity Management:

• Maintain master data integrity. Review Data Quality Standard reports, correct any data errors and track performance against Service Level Agreement.

Online Services Support and Setup:

• Support and proactively encourage uptake and utilisation of online services
• Assist in online services setup for system-to-system setup with existing Customers.

Others:

• Build strong relationship and deliver effective end to end analysis with  various key stakeholders 
• Drive Continuous Improvement Culture, identify, align and implement improvement initiatives with various key stakeholders 

Job Requirements

• Minimum Bachelor degree (CGPA 3.0 and above) in any field of study
• Possess strong leadership and teamwork-based experience
• Less than 3 years working experience (JG 7)
• Strong proficiency (Read/Write/Speak) in English/Cantonese / Indonesian / Malay / Mandarin/ Arabic/Hindi (depending on OU requirement)

Other Skills & Competence Requirements

• Value Chain Understanding (Knowledge)
• Commercial and Business Acumen (Knowledge)
• Managing Customer Experience (Skill)
• Contract Management (Skill)
• Pricing Management (Skill)
• Problem Solving & Analytical (Skill)
• Able to apply Continuous Improvement behaviours to lead improvement initiatives
• Proven ability to manage multiple priorities to meet stakeholder's expectations management experience - building and maintaining effective relationships

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

WE ARE LOOKING FOR .....

The team will be responsible for rule bases in respect of the Core Rules and also help deliver Local rules to new BU’s as they onboard to the platform. They will also act as Level 2 SME support for local BU underwriting teams.

A critical deliverable is the underwriting rules base which combines Core rules owned and managed by GO plus local rules owned by BU’s. Responsibility for management of these rules needs to shift from Swiss Re (the vendor of Magnum) to AIA and a new FusionX Centre of Excellence (COE) team is being created for this purpose.

The team will be responsible for rulebases in respect of the Core Rules and also help deliver Local rules to new BU’s as they onboard to the platform. They will also act as Level 2 SME support for local BU underwriting teams.

This role will deliver the team’s rule building activities ensuring quality deliveries that enable key new business metric improvements in our BU’s aligned to Ascend 200.

This role will lead the team’s activities and include the following:

• Review business requirements, clarify and confirm solution design and produce a development plan.

• Development of a clear and concise rulebase testing plan.

• Partner with stakeholders to review the development plan, solution design, test plan and test scenarios.  

• Liaise with COE colleagues to ensure readiness for development and then for testing execution.

• Execute development of rules according to specification, execute testing and analyze test outputs for accuracy and completeness, follow up with respective stakeholders to solve any defects and issues.  

• To provide regular updates on development and testing progress, and to flag out any delays, issues and area of risks and concerns

• To ensure execution of development, testing and sign off are within the stipulated timelines and quality.

• Assist in producing documents including testing results.

• Provide training for colleagues and BU rule writing and testing staff.

Minimum job requirement

• 3-5 years life underwriting experience 

• Some understanding of how underwriting engines operate in the AIA underwriting processes.

• The ability to prepare clear business requirement documents and interpret them

• Good knowledge of life and health products

• Experience of projects and change management

• Self-directed learner, who prefers a hands-on approach to acquiring skills

• Ability to create structure in ambiguous spaces

• Confidently use advanced features of Word/Excel/Access and preferably experience of Visio.

• Show true teamwork, have a flexible and team-based approach to working with the ability to be able to carry out research and work independently and take personal accountability

• Experience with the deployment of new technologies

• Familiarity with data analytics / reporting tools an advantage

• Effective coaching and mentoring skills including previous experience of delivering training

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

Provides high-quality claims services in authorized claims transactions for Major Claims (Critical Illness, Death, TPD and Payor Benefit) within the required benchmarks and in line with the Company and department goals

- Register, reserve, assess, review, investigate, approve and process payment for Major claims within Claims Approval Authority and recommend to higher level for claims above authority.

- Register, reserve, assess, review, investigate, approve and process payment Minor Claims (Accident/Medical Claims) that is submitted along with Major Claims. Prepare and review correspondence letters and settlement letters

- Ensure meeting individual quality, turnaround time and productivity benchmark

- Train all new joiners on product knowledge, claims assessment skills within established standard and guidelines (including Review and Feedback for On-The-Job training cases)

- Provide training / coaching for current and new hires for the use of system and assessment skills, towards certification with Claims Approval Authority, as stipulated in the Claims Approval Authority guidelines.
- Assist in data analysis for purpose of reporting and trends  analysis.
- Performs other responsibilities periodically assigned by immediate manager to meet business requirements

- Other ad-hoc tasks/project as required by team manager

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.