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JOB SUMMARY
Responsible for back and front office operational support and providing quality customer care
KEY RESPONSIBILITIES
KEY REQUIREMENTS/SKILLS/
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
KEY RESPONSIBILITIES
KEY REQUIREMENTS
Let's care for tomorrow. For helping those around us to the best of our ability
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Relationship Management
Account planning to identify high potential sales
Generate new sales from account portfolio to achieve weekly target
Deliver an unsurpassed sales experience to SMEs through best in class knowledge of HP PC & Print products and services
Understands the customer, market forces and competition
Responsible for building, maintaining, and executing against a joint territory plan with the segments (HP PC & Print products and services), and engaging the appropriate stakeholders for review and input to these plans
Follow-up on post sales, order related topics raised by customers
Opportunity Management
Farm databases and drive sales by developing a sales funnel and nurturing relationships through outbound calls
Qualify sales based on BANT & manage pipe Opps from early to late stage to won closed
Actively promote HP Shopping campaigns and offers to end customers
Continuously seek to increase the Average Order Value (AOV) by identifying cross sell and up sell opportunities
Recording customer and Opportunity Information into HP SFDC
Perform order entry and related activities into HP tools
Weekly forecasting on commit & judge, with pipe opps to support
Business Management
Share knowledge with colleagues through direct communication with team management or by updating knowledge sharing tools
Proactively research problems and solutions and share this information with the team
including revenue, customer and market analysis
Customer/Partner
Deliver excellence in customer satisfaction and overall Total Customer Experience (TCE)
Communicates customer background and requirements to the virtual team, enhancing the account team’s ability to deliver on the account agreements
Integration
Creates effective communications and shared vision commitments with team and management, resulting in coordinated services sales opportunities
Knowledge, Skills, and Abilities
Min. Diploma and Above
Min. 3 years of working experience in Inside Sales
Min. 2 years of working experience in Account Management
Min. 2 years of working experience in IT Sales/IT Hardware Industry
Min. 1 year of working experience in CRM Tool
Excellent communication skills both verbal and written in local language and English
Have good interpersonal and team-working skills, allowing them to engage positively with all members of their team and provide leadership and support, where required
Goal oriented and innovative
Be professional and cooperative, to ensure an effective working partnership with Stakeholders, subject specialists and staff
Have excellent organizational and administrative skills (including attention to detail)
Have good presenting/training skills (for sharing standards with colleagues and team-members)
Knowledge of account planning to identify high potential sale and forecasting to ascertain when an opportunity can be closed is preferred
Knowledge of BANT and Sales Cycle is preferred
Has intermediate skill using MS Office application (Word, PowerPoint and Excel)
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Job Purpose:
The Audit Manager (Business Audit) independently performs and manages business audits across all entities and lines of business in the AZAP region, drives audit regionalisation projects, and supports entities in reaching Technical and Customer Excellence.
Key Responsibilities:
Key Requirements:
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Webhelp is a global BPO company with 140+ offices in more than 35 countries around the world, starting from France. We are currently looking for a Content Moderator in Kuala Lumpur, Malaysia.
An US global company that provides immersive virtual world experiences to players around the world is looking for a Customer Service Manager to work in Kuala Lumpur, Malaysia. The company powerfully produces a wide range of unique and creative conceptual animation, comics, music novels and merchandise products worldwide such as a well-known game product called Genshin Impact.
We are committed to research and development, exploring cutting-edge technologies while building a wide range of world-leading technical capabilities in animation rendering, artificial intelligence and cloud gaming technology. With offices in Singapore, Montreal, Los Angeles, Tokyo and Seoul, the company is actively engaged in globalization.
Working hours: 8-hour shifts per day with 1-hour breaks (Monday to Sunday, 13:00-22:00pm) *Possible change to 24-hour shifts in the future, depending on the situation, due to new projects.
Holidays: 2 days off per week, plus days off for public holidays (capped).
Allowance: night shift allowance (if work occurs after 22:00)
Employment period: permanent
Benefits: medical insurance, work visa support, education and training, 14 days paid leave, 14 days sick leave.
One-way airfare (for those outside Malaysia* up to a maximum), relocation allowance (for those outside Malaysia* stipulated).
Training period: approx. 1 month
Selection process: screening of documents → taking a web-based aptitude test → 1 HR interview (in Japanese) → 2 web-based interviews (in English) *Subject to change
Job Requirements
■Job start date: Early of April 2023.
■High school graduate or above *College or vocational school graduates need at least 2 years' relevant experience, while high school graduates need at least 5 years' relevant experience.
■Native Japanese level (Must have JLPT N1)
■English daily conversation or above (B1 level)
■An interest in SNS, online games, anime, comics, etc.
■Familiarity with typing.
■Knowledge of IT and PCs
■You are required to be Genshin gaming player more than 6month
This company is committed to providing realistic virtual experiences to players around the world. It produces a variety of products, including world-famous online games, wallpaper applications, player communities and other services, as well as animation, comics, music, novels and merchandise based on its own creative concepts.
Job Description
■ Maintain a thorough understanding and in-depth knowledge of policies and guidelines.
■Check content (text, images, etc.) For compliance with internal regulations and guidelines.
■Check user comments for violations.
■ Ensure compliance with information security practices and standards.
■Cooperate smoothly with other departments.
■Familiarize yourself with the cultural background of the local market
■Emphasize the importance of teamwork
■ Understand and comply with administrative tasks such as holiday, sickness and overtime requests in a timely and accurate manner.
■ Other duties associated with the above.
We are an equal opportunities company that believes that diverse backgrounds are key to delivering diverse concepts. If you would like to play a key role in this creative by delivering the best immersive virtual world experience for our users, we would love you to join our team.
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Job Highlights
Role & Responsibilities
Job Requirements
Benefits Offered
Dear Candidate, as part of our recruitment process, you will receive a link begin your journey with Webhelp upon applying for this role. Please check your email.
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
What the role is all about:
You will provide valuable support in carrying out the day-to-day HR transformation & analytics activities of Allianz. You will learn about quality data framework to support end-to-end HR solutions and processes. You will help driving standardisation of HR data, use analytics and insights to make data-driven decisions.
Key responsibilities as listed below but not limited to :
1) Support of a variety of Master Data initiatives
2) Review & Develop of Standard of Procedure (SOPs) & flow charts
3) Implement to a series of HR Transformation & Analytics projects
We are looking for a calibre:
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Job Highlight:
Role Summary:
Wondering how it feels working in a global established BPO sector with regions across the world? Be part of us now! As a client support contributor, your role is vital to the business success of Webhelp! You will act as main contact point to engage with our client from global Tech industries to manage their business issues.
So what’s your mission as Webhelper?
You will be responsible on the key projects includes:
Let us know more about you?
If you found you have passion to engage with people for business success and have the following criteria, we would like to speak to you!
Thinking what’s make you to join our global team? Here’s why:
Apart from local statutory benefits, leaves and contributions, you will be rewarded with competitive remuneration package including:
Dear Candidate, as part of our recruitment process, you will receive a link begin your journey with Webhelp upon applying for this role. Please check your email.
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Job Highlights
Role & Responsibilities
Job Requirements
Benefits Offered
Dear Candidate, as part of our recruitment process, you will receive a link begin your journey with Webhelp upon applying for this role. Please check your email.
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
How can building relationships lead to building outcomes with impact?
The Audit Manager is responsible to Performing audits in the Allianz Asia Pacific (AZAP) region and be the data analytics champion.
You'll be responsible for:
Important to your success:
Requirements
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
Let's care for tomorrow. For helping the business to better manage risk.
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Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?
You'll be assist the Heads of Compliance in ensuring that Allianz Malaysia Berhad (Company) and its subsidiaries, i.e. AGIC and ALIM are in compliance with the Financial Services Act 2013, all other relevant laws and guidelines issued by Bank Negara Malaysia (BNM), Life Insurance Association of Malaysia (LIAM), Persatuan Insurans Am Malaysia (PIAM) and any other relevant regulatory bodies, as well as the Policies, Standards and Procedures of the Allianz Group.
Key Responsibilities
Key Requirements
Let’s care for tomorrow. For putting risk management front and centre of everything we do.
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Job Purpose:
Performing IT and Operational audits in the AZAP region.
Key Responsibilities:
Key Requirements:
Must Have
Good to have
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Short Role Description
The Services Installed-Base Inside Sales Rep (ISR) is responsible to uncover opportunities for growth in existing customer accounts (post-sales) through strategic up-sell/crosssell/ upgrade/multiple services attach sales initiatives (across client’s services portfolio) to drive and achieve incremental services revenue. The ISR has account responsibility with quota and KPI goals and is responsible for the E2E management of identified deals through the sales cycle and keep an up-to-date pipeline.
Responsibility/Activity
Knowledge, Skills, and Abilities
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Korean Native Needed
Role Description
Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be an exceptional addition to our Viewer Experience team. As a Viewer Experience Advocate, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our customers’ needs and ready to take on new challenges. If you are someone who enjoys delivering world class customer service, then this is a great role for you.
What You Will Do
What To Bring
Nice-To-Haves
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
The Impact You’ll Be Making
Product/service sales, upsell (inbound and outbound)
Who We Are Looking For
1-2 years of experience in BANT Sales, IT sales experience is a plus
Any business sales, or technical degree is a plus
Tech savvy is a must!
Experience in consultative solution selling in B2B environment for technology products
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.
