Total 26 front desk officer jobs in penang

Job Duties/Responsibilities:

• Provides coaching and mentoring for the production team.
• Develop and maintain training programs in conjunction with the training coordinator to ensure that all personnel have the necessary skills to perform their duties safely and productively.
• Cooperating with other department managers, which is a core responsibility of executive managers
• Add hoc job assign by Superior
• Reporting to the upper management on the department’s progress
• Creating change in the department that is beneficial to the company as a whole is one of the most crucial talents an executive manager should possess
• Being able to communicate successfully with everyone in their department regardless of their personality type
• Allocating budgets and implementing policies and procedures to achieve set goals
• Creating a strategic workload balance and pre-empt possible resourcing issues
• Managing personnel matters like recruiting and firing
• Handling contract management and negotiation, as well as data performance analysis to make the best business decisions

Job Requirements:

• Candidate must possess at least Diploma in Mechanical / Electrical / Civil Engineering or its equivalent.
• 2 – 3 years of experiences in related industry
• Able to work under pressure
• Good written and verbal communication in Bahasa Malaysia, English and Mandarin
• Able to speak in Mandarin is an extra advantage.
• Computer literate.

Perks & Benefits

• Annual leave
• Medical

Responsibilities:

• Thoughtful and attentive service with relaxed efficiency
• Managing incoming and outgoing calls
• Managing online and telephonic room reservation
• Handling guests’ inquiries via email/phone professionally
• Assists guests with every inquiry in a pleasant and courteous manner
• Handle guest check-in and check-out efficiency in professional manner
• Registering and maintaining records relates to the guest stay in the hotel and rapport with guest in a friendly and professional manner
• Responsible for the efficient and accurate rooming of hotel guest according to the established procedures
• Coordinate with housekeeping on room status and special requests.
• Other duties as assigned by the Superior

Requirements:

• Pleasant, well-groomed, and friendly personality
• Customer-oriented personality
• Proficiency in written and spoken English language; any other languages will be an added advantage
• Applicants must be willing to work on shifts, weekends and public holidays
• Energetic, proactive, and independent, yet a great team player
• Computer literate and well versed in Microsoft Office application
• Possess own transport

Perks & Benefits

• EPF and Socso
• Annual leave
• Medical benefits
• Uniforms provided

Job Responsibilities

• Assist to prepare a full set of shipping documentation for import/ export shipment (i.e., Packing Lists, Invoices, Bill of Lading etc.) 
• Check the completeness of shipping documentation and ensure that submissions are made immediately to Forwarding Agent and Freight Forwarder to avoid delays and avoid storage charges incurred.
• Liaise with Forwarding Agent for shipment arrangement and monitor shipment schedule and provide the latest booking confirmation to related parties.
• Update and maintain shipment loading schedule to ensure shipment are planned and arranged accordingly
• Responsible to email the shipping documents to related parties.
• Record the shipment data accurately in shipment master data file and responsible
• To keep the shipment documents in both soft copy & hardcopy.
• Assist to liaise with Custom Malaysia for any new changes in regulations.
• Additional tasks assigned by superior.

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave
• Open and friendly working culture
• Personal development opportunities

Responsibilities:

• Part of CWOS level 2 support team and responsible to support CWOS(SAP Fieldglass) application, VMS and have access to workers confidential data and other companies confidential data in both ITEK and ITED.
• Need to have SQL knowledge to run query on CWOS database.
• Job tasks include perform troubleshooting on unable to login SAP Fieldglass issue, worker information not updated, worker information displayed wrongly, perform false update the worker SOW, worker WWID not generated and other SAP Fieldglass related issues.
• Candidate need to work together with other support team to resolve Purchase Order amount discrepancies in downstream applications.

Requirements:

• Degree in Computer Science/IT or any related field
• Minimum 3 years working as IT Technical Support, familiar with Service Now
• Candidate will possess SAP Fieldglass functional knowledge, basic SQL and ServiceNow Cloud knowledge

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Fitness membership

Responsibilities:

• Thoughtful and attentive service with relaxed efficiency
• Managing incoming and outgoing calls
• Managing online and telephonic room reservation
• Handling guests’ inquiries via email/phone professionally
• Assists guests with every inquiry in a pleasant and courteous manner
• Handle guest check-in and check-out efficiency in professional manner
• Registering and maintaining records relates to the guest stay in the hotel and rapport with guest in a friendly and professional manner
• Responsible for the efficient and accurate rooming of hotel guest according to the established procedures
• Coordinate with housekeeping on room status and special requests.
• Other duties as assigned by the Superior

Requirements:

• Pleasant, well-groomed, and friendly personality
• Customer-oriented personality
• Proficiency in written and spoken English language; any other languages will be an added advantage
• Applicants must be willing to work on shifts, weekends and public holidays
• Energetic, proactive, and independent, yet a great team player
• Computer literate and well versed in Microsoft Office application
• Possess own transport

Perks & Benefits

• EPF and Socso
• Annual leave
• Medical benefits
• Uniforms provided

Hiring for both Full Time and Part Time (RM10 per hour only for college student)

Responsibilities:

• Thoughtful and attentive service with relaxed efficiency
• Managing incoming and outgoing calls
• Managing online and telephonic room reservation
• Handling guests’ inquiries via email/phone professionally
• Assists guests with every inquiry in a pleasant and courteous manner
• Handle guest check-in and check-out efficiency in professional manner
• Registering and maintaining records relates to the guest stay in the hotel and rapport with guest in a friendly and professional manner
• Responsible for the efficient and accurate rooming of hotel guest according to the established procedures
• Coordinate with housekeeping on room status and special requests.
• Other duties as assigned by the Superior

Requirements:

• Pleasant, well-groomed, and friendly personality
• Customer-oriented personality
• Proficiency in written and spoken English language; any other languages will be an added advantage
• Applicants must be willing to work on shifts, weekends and public holidays
• Energetic, proactive, and independent, yet a great team player
• Computer literate and well versed in Microsoft Office application
• Possess own transport

Perks & Benefits

• EPF and Socso
• Annual leave
• Medical benefits
• Uniforms provided

Responsibilities:

• Thoughtful and attentive service with relaxed efficiency
• Managing incoming and outgoing calls
• Managing online and telephonic room reservation
• Handling guests’ inquiries via email/phone professionally
• Assists guests with every inquiry in a pleasant and courteous manner
• Handle guest check-in and check-out efficiency in professional manner
• Registering and maintaining records relates to the guest stay in the hotel and rapport with guest in a friendly and professional manner
• Responsible for the efficient and accurate rooming of hotel guest according to the established procedures
• Coordinate with housekeeping on room status and special requests.
• Other duties as assigned by the Superior

Requirements:

• Pleasant, well-groomed, and friendly personality
• Customer-oriented personality
• Proficiency in written and spoken English language; any other languages will be an added advantage
• Applicants must be willing to work on shifts, weekends and public holidays
• Energetic, proactive, and independent, yet a great team player
• Computer literate and well versed in Microsoft Office application
• Possess own transport

Perks & Benefits

• EPF and Socso
• Annual leave
• Medical benefits
• Uniforms provided

Responsibilities:

• Assist HR manager in developing and implementing effective HR policies, procedures and regulations.
• Implement effective sourcing,screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Act as the point of contact regarding labour legislation issues.
• Compile and update employee records according to policy and legal requirements.
• Assist in payroll preparations.
• Support the management of disciplinary and grievance issues.
• Oversee daily operations of the HR department.

Requirements:

• Proven experience as HR officer, administrator or other HR position.
• Knowledge of HR functions (pay and benefits, recruitment, training & development etc.).
• Familiarity of labour laws and disciplinary procedures.
• Outstanding organizational and time-management abilities.
• Strong communication and interpersonal skills.
• Problem-solving and decision-making aptitude.
• Good ethics and reliability.
• Possess at least a Bachelor's Degree in business administration, social studies or relevant field; further training will be a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

Roles And Responsibilities 

• Answer and direct phone calls in a polite and friendly manner
  Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed
• Maintain the general office filing system
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Perform any other tasks assigned by management from time to time.
• Greet and welcome guests as soon as they arrive at the office.
• Guide visitors to the appropriate person and office.
• Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Manage office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations and prepare vouchers.
• Keep updated records of office expenses and costs.
• Maintain a professional, empathetic, and respectful attitude, whether in person or on the phone or while messaging.

Requirements

• Candidate must possess at least a SPM/STPM/Diploma qualification.
• Must have a strong command of spoken and written Mandarin and English.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Exemplary organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Additional certification in Office Management is a plus.
• Pleasant looking, matured, independent, committed, well-groomed and have a cheerful disposition.
   

Perks & Benefits

• Allowance (Meal & Transport.)
• Central location
• Casual dress code
• Personal development opportunities

Responsibilities:

• Assist HR manager in developing and implementing effective HR policies, procedures and regulations.
• Implement effective sourcing,screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Act as the point of contact regarding labour legislation issues.
• Compile and update employee records according to policy and legal requirements.
• Assist in payroll preparations.
• Support the management of disciplinary and grievance issues.
• Oversee daily operations of the HR department.

Requirements:

• Proven experience as HR officer, administrator or other HR position.
• Knowledge of HR functions (pay and benefits, recruitment, training & development etc.).
• Familiarity of labour laws and disciplinary procedures.
• Outstanding organizational and time-management abilities.
• Strong communication and interpersonal skills.
• Problem-solving and decision-making aptitude.
• Good ethics and reliability.
• Possess at least a Bachelor's Degree in business administration, social studies or relevant field; further training will be a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

Roles And Responsibilities 

• Answer and direct phone calls in a polite and friendly manner
  Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed
• Maintain the general office filing system
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Perform any other tasks assigned by management from time to time.
• Greet and welcome guests as soon as they arrive at the office.
• Guide visitors to the appropriate person and office.
• Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Manage office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations and prepare vouchers.
• Keep updated records of office expenses and costs.
• Maintain a professional, empathetic, and respectful attitude, whether in person or on the phone or while messaging.

Requirements

• Candidate must possess at least a SPM/STPM/Diploma qualification.
• Must have a strong command of spoken and written Mandarin and English.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Exemplary organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Additional certification in Office Management is a plus.
• Pleasant looking, matured, independent, committed, well-groomed and have a cheerful disposition.
   

Perks & Benefits

• Allowance (Meal & Transport.)
• Central location
• Casual dress code
• Personal development opportunities

Job Responsibilities 

• Responsible for the planning, design, production, promotion, overall co-ordination and success of an event 
• Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event 
• Coming up with suggestions to enhance event's success
• Creative with good storytelling abilities 

Job Requirements

• Degree in Marketing or any other related discipline 
• Working experience in healthcare facility will be an added advantage 
• Excellent communication and interpersonal skills 
• Excellent in both written and spoken English and Bahasa Malaysia 
  
  

Why Join Us!

• Attractive Salary and Bonus
• Inspiring Growth Opportunities
• Rewarding Benefits
• Positive Working Environment

Job Responsibilities

• Liaise with customers regarding services rendered, investigate customers’ concerns and handling service recovery

• Conduct customer satisfaction surveys / hospital tour

• Compiling accurate reports and statistics on NPS and grievances

• Establish good relationship with customers and internal customers
  Assist in hospital wide activities and health education program

Job Requirements

• Degree or Diploma or relevant qualification 
• Good command of English and Bahasa Melayu and preferably able to speak one other language 
• Ability to converse in Mandarin would be an added advantage 
• Excellent communication and interpersonal skills with the ability to work in a team
• Prior experience as a customer service specialist or equivalent, ideally in a healthcare setting

Why Join Us!

• Attractive Salary and Bonus
• Inspiring Growth Opportunities
• Rewarding Benefits
• Positive Working Environment

Responsibilities:

• Research potential vendors.
• Compare and evaluate offers from suppliers.
• Negotiate contract terms of agreement and pricing.
• Track orders and ensure timely delivery.
• Review quality of purchased products.
• Input order details (e.g. vendors, quantities, prices) into internal databases.
• Maintain updated records of purchased products, delivery information and invoices.
• Document reports on purchases, including cost analyses.
• Monitor stock levels and place orders as needed.
• Work with warehouse staff to ensure proper storage.
• Attend trade shows and exhibitions to stay up-to-date with industry trends.
• Handling delivery goods schedule.

Requirements:

• Proven work experience as a Purchasing Officer, Purchasing Agent or similar role.
• Strong knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors).
• Hands-on experience with purchasing software (e.g. Procurify or SpendMap).
• Familiarity of supply chain procedures.
• Excelent analytical skills, with the ability to create financial reports and conduct cost analyses.
• Outstanding negotiation skills.

Perks & Benefits

• Commission and bonus
• Central location
• 5 Working Days Monday to Friday 8:30am to 6:00pm
• Epf & Sosoc
• 12 days Public Holidays

Responsibilities:

•  Responsible for creating memorable guest experience.
• Anticipate guest needs and build rapport with customers.
• Attend to inquiries and handle guest complaints professionally and diligently.
• Strong upselling skill.
• Follow up on guest comments to establish solutions appropriate to problems highlighted.
• Maintain the Front Office information folder with up-to-date information on rates, programmes, special benefit cards, GHA programmes, Pan Pacific Hotels Group details, etc.
• Continuously strive to meet Front Office objectives, i.e. up-selling, express check-out, guest history preferences etc.
    

Requirements:

• Proven experience as a Guest Exprience Manager.
• Fluent in both spoken and written English, Malay and Mandarin is an advantage,; knowledge of additional languages is a plus.
• Computer literacy - Opera PMS, Ms Office.
• A customer-oriented and professional attitude.
• An outgoing personality.
• Excellent communication abilities.
• Exemplary organizational and time-management skills.
• Strong leadership quality - able to lead the team and a team player.
• Possess at least Diploma or higher in Hospitality Management.

Perks & Benefits

• Annual leave
• Medical