Total 345 front desk officer jobs

Job Descriptions

• Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
• Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
• Answer inquiries about hotel services, in-house events, directions, attractions, etc.
• Assist guests with additional guest room keys, transportation, etc.
• Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
• Perform night audit during midnight shift and prepare necessary reports.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Any other duties / tasks as requested by management.

Requirements and skills

• Work experience as a Front Office Supervisor or similar role
• Required language(s) : English, Bahasa Melayu and preferably one other spoken language
• Diligent, trustworthy, articulate and punctual
• Flexibility to work various shifts, including nights and weekends.

Perks & Benefits

• Annual leave
• Medical

Requirements

• Fresh graduates are encouraged to apply
• Must be computer literate

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Requirements

• Fresh graduates are encouraged to apply
• Must be computer literate

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

JOB DESCRIPTION (Duties and Responsibilities / Key Result Areas):

• To carry out other duties which may be assigned by the Management from time to time.
• Greet and welcome guests as soon as they arrive at the office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, etc)
• Order stationery and keep inventory of stock.
• Update calendars and schedule meetings.
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Order/ arrange staff refreshment.
• Office maintenance

JOB REQUIREMENT / SPECIFICATIONS:

(Academic, Work Exposures, Skills Required, Personal Characters, etc,)

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Primary/Secondary School/Diploma/Bachelor’s Degree

Perks & Benefits

• Medical benefits
• Personal development opportunities

Job Description :

We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.

Responsibilities:

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Announcing clients as necessary.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Hiring, managing, and developing the junior administrative team.
• Provide excellent customer service.
• Scheduling appointments.

Requirements:

• Associate’s or bachelor’s degree in a related field.
• Prior experience as a receptionist or in a related field.
• Consistent, professional dress, and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities & Requirements

• Responsible for achieving sales and service level targets set for the boutique, making sure that every customer is served in a timely manner, and managing customer inquiries and complaints. 
• Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Mass Communications or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Executive specialized in Sales - Retail/General or equivalent.
• Preferably those who have exposure in promoting/selling high-end/luxury items and brands.
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Able to converse in English, Melayu, and Mandarin language will be an advantage.
• Available to join immediately will be an advantage.

Perks & Benefits

• Commission and bonus
• Medical insurance
• Personal leave

Responsibilities & Requirements

• Responsible for achieving sales and service level targets set for the boutique, making sure that every customer is served in a timely manner, and managing customer inquiries and complaints. 
• Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Mass Communications or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Executive specialized in Sales - Retail/General or equivalent.
• Preferably those who have exposure in promoting/selling high-end/luxury items and brands.
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Able to converse in English, Melayu, and Mandarin language will be an advantage.
• Available to join immediately will be an advantage.

Perks & Benefits

• Commission and bonus
• Medical insurance
• Personal leave

JOB DESCRIPTION (Duties and Responsibilities / Key Result Areas):

• To carry out other duties which may be assigned by the Management from time to time.
• Greet and welcome guests as soon as they arrive at the office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, etc)
• Order stationery and keep inventory of stock.
• Update calendars and schedule meetings.
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Order/ arrange staff refreshment.
• Office maintenance

JOB REQUIREMENT / SPECIFICATIONS:

(Academic, Work Exposures, Skills Required, Personal Characters, etc,)

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Primary/Secondary School/Diploma/Bachelor’s Degree

Perks & Benefits

• Medical benefits
• Personal development opportunities

JOB DESCRIPTION (Duties and Responsibilities / Key Result Areas):

• To carry out other duties which may be assigned by the Management from time to time.
• Greet and welcome guests as soon as they arrive at the office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, etc)
• Order stationery and keep inventory of stock.
• Update calendars and schedule meetings.
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Order/ arrange staff refreshment.
• Office maintenance

JOB REQUIREMENT / SPECIFICATIONS:

(Academic, Work Exposures, Skills Required, Personal Characters, etc,)

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Primary/Secondary School/Diploma/Bachelor’s Degree

Perks & Benefits

• Medical benefits
• Personal development opportunities

Responsibilities:

• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues
• Track computer system issues through to resolution within agreed time limits
• Talk to clients through a series of actions either via phone, email or chat until problem sloved
• Ensure all issues are properly logged and followed up
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationship with clients especially corporate and government sectors

Requirements:

• Specialized in IT / Computer within 3 years experience
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows / Linux / Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Good problem - solving and communication / presentation skills (BM and English a must)
• Ability to provide step - by step technical help both written and verbal
• Candidate must possess at least a Diploma in Information Technology, Computer Science or relevant field
• Willing to travel within Malaysia

Perks & Benefits

• Annual leave
• Medical

We are rebranding and expanding. Looking for suitable candidates to fill up the available positions.

Responsibilities:

• Train, supervise and support office staff
• Ensure timely and accurate customer service.
• Handle complaints and specific customers requests.
• Ensure company's policies and security requirements are met.
• Constant Supervision of Front Office Operations and to ensure discipline and quality standards are adhered.
• Ensure effective distribution of manpower with high productivity and low grievances.
• Ensure all VIP guest requirements are prepared and met.
• Constant contact with Housekeeping/Maintenance team in regards to daily VIP room requirements.
• Display effective managerial aptitude and good human relation skills. Exibits situational leadership style, thus able to influence peers and superiors and command the respect of subordinates.
• Able to introduce changes and implementations of new ideas.
• Represent members of the Management Team in the interest of improving the standard service.

Requirements:

• Fluent in Bahasa Malaysia, English and Mandarin is an advantage
• Customer oriented
• Strong leadership
• Possess at least Certificate, Diploma or relevant qualification in the Hospitality Management.
• Knowledge in Opera PMS is added advantage

Perks & Benefits

• Annual leave
• Medical

JOB DESCRIPTIONS:

• Administrative role for documents, parcel delivery, dispatch and courier services, etc.
• To manage incoming call and attend to visitors by greeting, welcoming, and directing them appropriately.
• To handle clerical duties including scanning, printing, copying and filing documents.
• Notifies company personnel of visitor arrival. Informs visitors by answering or referring inquiries.
• Keeps a safe and clean area for both offices located at HQ, by complying with procedures, rules, and regulations.
• Undertake any other tasks and assignments as directed by the Management

REQUIREMENTS:

• Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Mass Communications or equivalent.
• Required language(s): Bahasa Malaysia, English, Mandarin is a pre-requisite and will be an advantage
• At least 1 year and above of working experience in the related field is required for this position. We also welcome fresh graduates to apply.
• Pleasant personality with good telephone etiquette
• Good Communication Skills and well presentable appearance
• Proficient in computer skill, work independently and reliable
• Well disciplined & self-motivated
• Able to converse in English, Bahasa Melayu, and Mandarin language is a pre-requisite and will be an advantage.
• Availability to join immediately are most welcome to apply.

Perks & Benefits

• Annual leave
• Medical

We are rebranding and expanding. Looking for suitable candidates to fill up the available positions.

Responsibilities:

• Train, supervise and support office staff
• Ensure timely and accurate customer service.
• Handle complaints and specific customers requests.
• Ensure company's policies and security requirements are met.
• Constant Supervision of Front Office Operations and to ensure discipline and quality standards are adhered.
• Ensure effective distribution of manpower with high productivity and low grievances.
• Ensure all VIP guest requirements are prepared and met.
• Constant contact with Housekeeping/Maintenance team in regards to daily VIP room requirements.
• Display effective managerial aptitude and good human relation skills. Exibits situational leadership style, thus able to influence peers and superiors and command the respect of subordinates.
• Able to introduce changes and implementations of new ideas.
• Represent members of the Management Team in the interest of improving the standard service.

Requirements:

• Fluent in Bahasa Malaysia, English and Mandarin is an advantage
• Customer oriented
• Strong leadership
• Possess at least Certificate, Diploma or relevant qualification in the Hospitality Management.
• Knowledge in Opera PMS is added advantage

Perks & Benefits

• Annual leave
• Medical

Job Descriptions

• Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
• Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
• Answer inquiries about hotel services, in-house events, directions, attractions, etc.
• Assist guests with additional guest room keys, transportation, etc.
• Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
• Perform night audit during midnight shift and prepare necessary reports.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Any other duties / tasks as requested by management.

Requirements and skills

• Work experience as a Front Office Supervisor or similar role
• Required language(s) : English, Bahasa Melayu and preferably one other spoken language
• Diligent, trustworthy, articulate and punctual
• Flexibility to work various shifts, including nights and weekends.

Perks & Benefits

• Annual leave
• Medical

Job Descriptions

• Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
• Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
• Answer inquiries about hotel services, in-house events, directions, attractions, etc.
• Assist guests with additional guest room keys, transportation, etc.
• Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
• Perform night audit during midnight shift and prepare necessary reports.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Any other duties / tasks as requested by management.

Requirements and skills

• Work experience as a Front Office Supervisor or similar role
• Required language(s) : English, Bahasa Melayu and preferably one other spoken language
• Diligent, trustworthy, articulate and punctual
• Flexibility to work various shifts, including nights and weekends.

Perks & Benefits

• Annual leave
• Medical