Customer Service Representative
3 hours ago
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication 'scripts' when handling different enquiries.
- Determine customers' needs, clarify informati...
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication 'scripts' when handling different enquiries.
- Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Take iniative to upsell products when they arise.
- Establish sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
Requirements:
- Candidate must possess at least a SPM and above.
- Fresh graduates who are interested to start their career in a call centre are also encouraged to apply - TRAINING Provided.
- Good phone and verbal communication skills along with active listening.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
Perks & Benefits
- Employee equity
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Medical insurance
- Personal leave
- Personal development opportunities
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Singer (Malaysia) Sdn Bhd (198301002635,97871-K, AJL93004) (“Singer”) is a consumer durables marketing company that runs on both direct selling and retail marketing platform by merging the best features of a direct selling system with the convenience and reach of a wide retail chain nationwide. Established since 1906 in Malaysia as a branch of Singer Sewing Machine Company of USA, the Singer brand has been trusted for generations for its sewing machines catering for both the home and industrial use. In 1989 Berjaya Corporation Berhad (554790-X) (Berjaya) made a takeover bid for SSMC Inc, the parent company of Singer on the New York Stock Exchange which resulted in Berjaya acquiring 100% equity in Singer. Through various subsequent corporate exercises, Singer became a wholly owned subsidiary of Berjaya Retail Bhd on 14 June 2010. Today, with a retail network of over 380 shops in major townships, suburban and rural areas supported by more than 1,000 sales associates and 100 authorised after sales service contractors, Singer sells and provides easy payment scheme for its variety of consumer durables, both brown and white goods, flat panel television, refrigerator, washers etc, furniture, motorcycles, wellness products and digital products to Malaysia consumers. Singer was the pioneer in offering flexible Easy Payment Scheme, giving customers the option of paying for the purchases by monthly installments that ranges from 3 to 48 months. With our philosophy ‘Singer Your Friend For Life’, we are committed to making a positive difference to our customers by offering easy payment scheme to enable them to own more household products to make a house a home.
Technical Service Engineer
9 hours ago
Job Responsibility:
- Provide product training and demostrations for client
- Assist clients on product's technical knowledge
- Able to provide technical support remotely / on-site
- Be able to carry...
Job Responsibility:
- Provide product training and demostrations for client
- Assist clients on product's technical knowledge
- Able to provide technical support remotely / on-site
- Be able to carry out mechanical / electrical installations, troubleshooting of equipment / products, maintenance or repairs
- Perform commissioning of equipments
- Recording results and prepare service reports and documentation with work activities and recommendations
Job Requirement:
- Candidate must possess at least Diploma/Adcanced/Higher/Graduate Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
- Related working experience will be an added advantage
- Proficient in PLC, HMI, Pneumatic, Hydraulic, speaking and writing in Bahasa Malaysia, English and Mandarin will be an added advantage
- Able to work professionally & independently for the service tasks assigned to you
- Proactive, self-motivated and demonstrate initiative
- Good communication and interpersonal skills
- Willing to travel, outstation / overseas
- Training will be provided
- Freah graduates are encouraged to apply
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Casual dress code
- Overtime claim
- Medical benefits
- Annual salary review & bonus
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We are an industrial robots manufacturer specialise in various applications such as: welding, palletizing, assembly, machine tending, pick & place, bending & etc. We seized the development opportunity lying in the reform and opening-up policy and has made arduous efforts along with our entrepreneurial team for over 20 years
Sales and Service Engineer
2 days ago
Brief Job Description:
As a Sales and Service Engineer, you will use your technical knowledge along with sales skills to provide engineering support and advice on a range of company products. And also provide hands-on techn...
Brief Job Description:
As a Sales and Service Engineer, you will use your technical knowledge along with sales skills to provide engineering support and advice on a range of company products. And also provide hands-on technical support for our core product installation, troubleshooting, repairing and preventive maintenance at company workshop or customer’s site.
Responsibilities:
- Establishing new customers, service and maintaining existing clients, managing and interpreting customer requirements.
- Handle reports which include of service reports and respond to technical issues pertinent to our range of product or service performance and system solutions.
- Travelling to visit clients, ensure to call regularly customers to maintain good relations and follow up on leads.
- Preparing quotation, close sales, co-ordinate sales projects, providing pre-sales and after sales technical assistant, conduct training and product presentation when necessary.
- Active participation in assisting tender process, negotiating and closing sales by agreeing terms and conditions.
- Update activities, report and sales forecast plans at CRM.
- Marketing support by attending trade shows, conferences and other marketing events.
- Undertake any other duties as assigned by Managers from time to time.
Requirements:
- Minimum Advanced / Higher / Graduate Diploma in Engineering / Mechanical / Electronic or equivalent experience.
- 1 – 2 years sales experience in a technical field will be a plus.
- English, Bahasa Malaysia or Chinese literacy.
- Good written and verbal communication skills.
- Be willing to travel most of the time.
- Possess own car and a valid driving license.
- Proficient in use of MS Office Applications (Words, Excel, PowerPoint).
- Dedicated, high level of integrity, resourceful and able to work independently.
- Full-time position(s) available.
Perks & Benefits
- Commission and bonus
- Allowance (travel, transportation, etc.)
- Medical insurance
- Personal leave
- Personal development opportunities
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101.74869739999997
3.1248855
Essmart Systems Sdn Bhd was established since 1993 to supply industrial products which began with SKF Lincoln Lubrication Systems. This is a preventive maintenance solutions to protect moving parts in the machinery from premature failure. Our philosophy is providing solutions for better performance for our customers. We continually strive to enhance our product range to serve our customers better and more effectively.
o Lubrication Technologies
o High Pressure Technologies
o Corrosion, Scale & Paraffin Protection Technologies
o Plant Safety Inspection and Monitoring Technologies
o Material Dispensing Technologies
o Marine Oil & Gas Base Technologies
We deal in the importation of well-known international brands lubrication system, pump and spray equipment mainly from Germany, US and Europe.
Below are the services provided by us:
- Installation & commissioning of lubrication systems.
- After sales service.
- In house & on-site maintenance.
- Provide top side machinery and equipment reliability maintenance services covering fabrication, installation, commissioning, repairs, overhauling and retrofit works.
- Periodical site inspection / equipment’s performance audit.
For more details, please visit www.essmart.com
IT Support Engineer - Service Desk
6 days ago
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innov...
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution-driven tools.
Job Brief:
Responsible in providing first level support through taking calls and handling the resulting incidents or service requests using the incident management and request fulfillment processes. Escalating incidents that are unable to resolve at first level to IT engineer for second level support and track the incidents until closure.
Job Responsibilities:
- Responsible for providing level 1 printing support like checking on paper jam, changing of toner and escalate to service team for onsite support.
- Provide Level 1 and Level 2 support on helpdesk matters including but not limited to troubleshooting network operating system, software and hardware problems
- Work within a ticketing system and create documentation for new processes
- Provide training as and when needed to customers to maximize the potential of existing technology
- Taking new users through the orientation process
- Providing recommendations about support and information access
- Maintaining an updated inventory of software, hardware and resources
- Performing any other IT related duties assigned.
- Prepare and resolve log tickets on any users request attended and close the ticket upon issue resolved.
- Responsible for documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.
Job Requirement:
- Candidate should possess a Primary / Secondary School, Professional Certificates, Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
- Preferably at least 1 year of related working experience.
- Preferably Executive specializing in Information Technology or equivalent.
- Good communication skills in English,Malay language for both spoken and written
If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!
[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!
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At Konica Minolta Business Solutions Malaysia, we are a passionate bunch. We are passionate about serving our customers, and helping them to achieve their goals and profitability. Our passion is to create new values to ensure our products and services are above and beyond the customer’s demand. To us, there is no greater satisfaction in knowing we are a part of their success.
Passion also drove us to develop business & information technology (IT) solutions along with other innovative products to create the workplace of the future. We work hard so that the business runs efficiently and smoothly. We think hard so that business management solutions are taken care of. We also play hard so that our creative ideas can contribute to the success of the business.
While we bring the latest innovative technology for business operations, we are dedicated to saving the environment too. We help preserve nature by producing friendly products that won’t harm wildlife. And we recycle too!
Customer Service - Mandarin Speaking
6 days ago
Job Description
- ResponsibilityRespond to customer enquiries within the agreed response time
- Resolve customer enquiries through our support channels
- Provide relevant service recovery, support, and recommendations to customers...
Job Description
- ResponsibilityRespond to customer enquiries within the agreed response time
- Resolve customer enquiries through our support channels
- Provide relevant service recovery, support, and recommendations to customers
- Support customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution
- Accurately record and escalate customers' feedback and bugs to relevant departments
Job Requirements
- Candidate must possess at least a SPM / Diploma or relevant certificate in any field
- Required language(s): Mandarin & English
- Minimum 1 year experience in Customer Services field (call center is advantageous)
- Good presentation & negotiation skills with the ability to customize the product to customer needs
- Computer literate
- Positive working attitude and able to work in a fast paced and dynamic environment
- Independent, proactive and self-driven
Perks & Benefits
- Employee equity
- Nearby public transport
- Central location
- Personal development opportunities
1
Envo -Your Efficient "N" Versatile Operation is an up and coming contact centre in the Klang valley, delivering efficient services. We focussed on Win Win concept with our clients. We provide both inbound and outbound contact centre services including providing the contact centre services in your esteemed organization. Envo BPO Services Sdn. Bhd. (Envo) was incorporated in Malaysia as a private limited company under the Companies Act 1965 on 16 February 2009. It started operations on 1st April 2009. It is located at B-1-17-2-17,B-3-18 Block B, D-2-36, Block D, 8 Avenue Business Centre, Jalan Sungai Jernih 8/1, 46050, Petaling Jaya, Selangor Darul Ehsan, Malaysia The company is principally involved in the provision of Managed Services, Outsourcing Services, Placement services, Lead Generation, Database Management, Debt collection & Disaster Recovery Services.
Service Technician cum Handyman
2 weeks ago
Job Responsibilities
- Perform electrical repairs in community areas, including lights and laundry.
- Ensure mechanical equipment is in working order and fixed as necessary.
- Complete general building clea...
Job Responsibilities
- Perform electrical repairs in community areas, including lights and laundry.
- Ensure mechanical equipment is in working order and fixed as necessary.
- Complete general building cleaning and maintenance.
- Install and replace floors, stairs and piping as needed.
- Repair and paint doors, windows, walls, ceilings, roofs and other parts of the building.
- Maintain trash and recycling receptacles around the facility.
- Maintain and repair air conditioning and heating systems as required.
Perks & Benefits
- Medical insurance
- Personal leave
1
The M K Land Group of Companies is among the large property development companies listed on the Bursa Malaysia Berhad. We are growing rapidly and are hiring independent, dynamic and career oriented professionals to join us. Don't miss the golden opportunity to be part of the family of M K Land Group of Companies. Attractive remuneration packages which commensurate with qualification & experience will be offered and await you.
Key Account Customer Service Executive (KACS)
2 days ago
Responsibilities:
- Serve Key accounts like corporate, estate, Tractor companies, mills and factories.
- Technical presentation and awareness development to the public.
- Handling technical complaint with c...
Responsibilities:
- Serve Key accounts like corporate, estate, Tractor companies, mills and factories.
- Technical presentation and awareness development to the public.
- Handling technical complaint with client and supplier.
- Ensure sales target achievement.
- Identify new prospects for business leads and development.
- To propose new product development.
Requirements:
- 1 year (s) working experience in the related field.
- Preferable communication skill with verbal and written in Bahasa Malaysia.
- English to liaise with associates.
- Good with Ms Excel.
Welcome to join us:
We are currently looking for Passionate and Energetic Executive to join our team. We are a one-stop tires solution provider for off-road applications.
Perks & Benefits
- Good basic salary based on experience.
- Attractive target incentive.
- Miscellaneous allowance to cover business travel.
- Training and certification sponsored by the company.
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Roda Land, head quarter located in Malaysia to serve our customer base in Asia covering various applications including container depots, forklift company, quarry, mining, plantation, farming and airport ground support. Our business objective is to maximize customer’s satisfaction in term of technicality advice and optimal cost efficiency. Your Cost is Our Priority, we listen to you, please contact our sales team today to discuss about a solution to your business portfolio.
Customer Service Representative
2 weeks ago
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication 'scripts' when handling different enquiries.
- Determine customers' needs, clarify informati...
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication 'scripts' when handling different enquiries.
- Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Take iniative to upsell products when they arise.
- Establish sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Requirements:
- Candidate must possess at least a SPM and above.
- Required language(s): English
- Speaking Mandarin is added advantage
- Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – TRAINING Provided
- Applicant must be willing to work on rotational shifts.
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
Career Prospect :
- Executive > Senior Executive > Specialist > Team Lead > Assistant Manager > Manager > Senior Manager.
- IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
Salary & Benefit :
- Rest & relax area
- EPF
- Socso
- Annual leave
- Medical leave
- We are located nearby shopping malls and housing area
- Shuttle van available in nearby LRT/KTM station
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Revive Life Solution offers the best recruitment services. Our mission is to connect your talent and interest with our client needs towards to market. We provides variety of job offers across Malaysia across different industry and language.
