Be Yourself – Be a Bold Team Player – Be Leonardo
As a Food and Beverage Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be ensuring all customer requests and inquiries are dealt with efficiently, and be an integral member of a vibrant team to deliver excellence to all of our valued customers and clients.
You will be tasked with professionally dealing with a variety of pro-active and reactive sales inquiries, to generate food & beverage Revenue into the hotel. You will be able to demonstrate first-class customer service skills and can adapt and multi-task whilst having a keen eye for detail. Your key responsibility is to ensure that all inquiries are answered and that all event final details including guest numbers, menus, and timings are collected from the guest to pass on to the hotel operations
team.
If you’re our ideal Food and Beverage Executive you will:
- Be yourself!
- Process all incoming food & Beverage inquiries ensuring they are dealt with and processed in line with individual agent and company time frames.
- Increase conversion of inquiries by developing client relationships and maximizing sales leads
- Arrange and conduct site inspections ensuring the inspections are fulfilled professionally, efficiently, and effectively and mirror the requirements of the visiting client
- Produce, issue, and chase the return of contracts for events.
- Ensure Collins is updated with accurate and relevant information ensuring all revenue is loaded in line with the event contract and final detail requirements.
- Arrange and conduct final details meetings/calls with the organizer before the event. Ensuring they are fulfilled professionally, efficiently, and effectively and mirror the requirements of the visiting client
- Produce function sheets where applicable ensuring all necessary details are noted
- Ensure all payment is processed before arrival.
- Identify new sales leads, and chase and secure the lead with the guidance of the Sales Manager.
- Knowledge of competitor set facilities and offering to be up to date at all times
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programs, practical training, and clear progression within our vibrant and dynamic team.
Our Story
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years; there’s never been a more exciting time to join us!
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.