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Role Summary
The key objective is to improve operational efficiencies to achieve objectives of the department. To bring a strong project management and analytical acumen coupled with market place knowledge and a high level of operational savvy. Operation Manager will be responsible to strategize, manage and execute day to day contact centre operations. Driven personality, strong leadership, disciplined work habits, and attention to details will be the key to the role.
Job Responsibility
- Achieve and manage operational efficiencies and cost savings through the development and deployment of systems, tools and workflows
- Lead multi lingual customer contact center operations
- To drive employee morale, to lead and manage a team including building strong partnerships with other business unit
- Manage the daily running of the assigned department, effective resource planning and implementing relevant strategies to meet department goals and targets
- Setting and driving key service metrics and operational performance index (KPI). Lead and mentor team to achieve KPIs
- Support and optimize management tools
- Provide the team and the senior management with regular, constructive and relevant feedback
- Strong analytical skills to develop reporting and systems for internal use
- Share and seek out best practices and knowledge
- Collaborate with local and regional teams to understand the root cause of performance challenges and drive a philosophy of continuous business improvement
- Understand the evolution of business and match it with good work force management program
- Improve employee retention and build a sustainable workforce pipeline
- Ensure employee satisfaction by creating rewards and recognition programs, establishing strong connections with the team and utilizing effective communication to rally the team to work towards a single goal
Job Requirements
- Minimum 5 years of experience in Operation with a minimum of 3 years managerial experience
- Bachelor’s degree required
- Required Language - verbal and written in English and Chinese (Mandarin/Cantonese) will be an added advantage.
- Experienced in managing E-Commerce and/or Travel industry
- Experience of managing a large, multicultural operations team
- An Organized and structured approach to complex problem
- Self-motivated with the ability to work remotely and under pressure, assertive team player with high energy to work in a fast-paced environment and excellent analytical skills
- A strong sense of urgency and ability to react fast upon emergencies
Proficient in Microsoft/G-Suite applications (e.g. Microsoft Excel, Google Sheets etc.)
- A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude
- Globally-minded and comfortable working with people from different cultural background and in different time zones
Dear Candidate, as part of our recruitment process, you`ll receive a link begin your journey with Webhelp upon applying for this role. Please check your email.
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Looking for a role that allows you to take deep ownership of your work?
You'll work with business users to formulate and produce User Requirement document to enhance business processes, develop systems/ mobile application. Bridging between business users, in-house and external IT technical team.
Key Responsibilities
Key Requirements
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Summary
Generally, providing proactive and reactive legal services on issues involving AMB and its subsidiaries (collectively the “Companies”).
You'll be responsible for:
Important to your success:
What’s on offer?
Let's care for tomorrow. For thinking smarter, not harder.
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Does doing the right thing matter to you?
Responsible to lead the Planning Dialogue (PD) activities for IT Division and be the contact person to the board, Senior Management Commitee, and Allianz Asia Pacific (AZAP) on discussion of IT Investment.
You'll be responsible for:
Requirements:
Perks & Benefits
Work Location: Menara Allianz Sentral, KL Sentral (Accessible by Public Transport)
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
What if you were empowered to make a positive impact?
You’ll be assist the Head of Compliance and the Compliance Department in the first year, particularly in ensuring that the Company’s subsidiaries, General Insurance Company (Malaysia) Berhad (AGIC) ’s and Allianz Life Insurance (Malaysia) Berhad (ALIM) are in compliance with the Anti-Money Laundering, Anti-Terrorism Finance & Proceeds of Unlawful Activities Act laws, relevant laws and guidelines issued by Bank Negara Malaysia (BNM) and any other relevant regulatory bodies as well as AML/CFT policies, procedures and/or standards of the Allianz Group.
You'll be responsible for:
Important to your success:
Let’s care for tomorrow. For building a risk mindset at every level. Care to join us?
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Dear Candidate, as part of our recruitment process, you`ll receive a link begin your journey with Webhelp upon applying for this role. Please check your email.
Job Description
● Responsible for the overall site sales forecast while running all operations at the site.
● Lead a team of sales managers to exceed client targets, achieve business goals, maintain compliant operations and deliver optimal customer experience.
● Oversee the performance of key sales functions, provide guidance and assistance in the execution of functional responsibilities, help set objectives and achieve established goals.
● Review, understand and take action regarding sales and productivity results on a weekly and monthly basis
● Develop best practice documentation procedures and internal communication processes across sales teams and people within site and partner with other regional site leaders to evolve playbooks for incubating, launching, and scaling business processes.
● Take full ownership and ensure operational excellence in order to improve all processes, identify process gaps or inefficiencies, and recommend solutions, and contribute to the implementation of those solutions.
● Identify and communicate local market needs and drive issues to resolution, minimizing impact of potential issues as they arise.
● Manage overall team sizing and growth in line with Webhelp commitments, while building a world-class talent pool.
● Work closely with the recruitment team to identify, interview & on-board potential candidates.
● Develop and maintain process flow.
● Responsible for setting & track sales targets & KPI’s.
● Own and drive all project related activities to achieve quarterly/yearly sales revenue.
● Coach, train & evaluate team leaders to monitor their teams daily & weekly performance.
● Regular interaction with client stakeholders to maintain rhythm of business.
● Weekly, Monthly, and Quarterly Business Review with client stakeholders to report performance, insights, outlook, and help wanted for current and future quarters.
● Prepare sales analysis, reports and suggest improvements for internal & external management.
● Maintain CRM hygiene & use it as a Single source of truth for forecasting, reporting & analysis purposes.
● Plan & execute incentive plans & team activities within the allocated budget.
● Maintain an open-communication culture for the team to share their ideas, challenges & perceptions.
● Single point of contact for the field to advise on important matters for all program related activities on a regular basis.
● Responsible for providing new & refreshed training and retaining inside sales talent.
● Weekly call with the reporting manager to understand and identify best practices to achieve set goals.
● Ability to understand the challenges within the assigned territory and create strategies to address them appropriately.
Job Requirement
● Minimum 5 years of technology related sales or business development experience
● 4+ years of program management experience with proven track record of successfully leading teams of 20+ people including 4+ Sales Managers. Familiarity with modern sales techniques and tools preferred.
● Strong interpersonal skills, excellent written and verbal (English) communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools
● Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
● Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads
● Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success
● General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately
● Works well in a diverse team and enjoys a dynamic and changing environment
● Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
● Passion for cloud technologies and changing the world
● Bachelor's Degree or equivalent work experience required
Perks & Benefits
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Job Purpose
This position is to manage, execute and monitor related activities under mobile communications, supervising the cafeteria, internal refreshment and pantry services, printed materials and corporate gifts. In addition, to supervise the mail facilities and tea lady services. The position guides and advocates best practices within set guidelines of the organization to efficiently manage requisitions, eliminate wastage and improve turnaround time.
Duties & Responsibilities
1. Plan, Execute and Monitor MDEC’s Corporate Mobile Account
Mobile Line Bills:
o Verifying monthly bills and identifying users that have exceeded the limit
o Prepare and distribute email notification to users for them to justify the exceeded limit
o Compile list of users declaring personal usage for salary deduction and send to HR
o Prepare data/statistic for the purpose of monthly reporting to the HoU
o Coordinate and verify invoices for payment
Mobile Line Request/Termination:
o Upon Management approval, submits new corporate line application to service provider
o Execute termination of lines of resigned employees
o Execute process of converting corporate line to personal line by request from resigning employee and follows-up until completion
o Review and highlight issues for (if any) the employee exit checklist and hand it over to HR for further action
Others:
o Authorized contact person for any operational issues with service provider
o Plan and execute service contract renewal and device refresh
2. Administers the daily operations of the appointed Café Operator
o Inspects quality of food and services provided by the café operator in the cafeteria
o To obtain periodic cleanliness inspection information from Admin Assistance
o Provide feedback and advice on the performance of the café operator
o Manage contract agreement and to initiate the renewal process upon expiry
o To periodically monitor the authority requirement such as premise business license, employee typhoid injection and food handling certificate
o To ensure facilities management team to carry out periodic facilities maintenance operation for cafetaria includes grease trap cleaning, pest control service agreement and fire extinguisher renewal in absence of Admin assistance
3. Supervises the overall Refreshment Booking by employees according to procurement process
o Provides advice and guidance on refreshment bookings
o Coordinates with Tea Lady on the bookings and cancellations
o Inspect quality and quantity of banqueting services
o Coordinate and review invoices with refreshment reservation forms submitted by café operators before submitting them to Finance Department for monthly payment.
o Collate feedback from requestors via CSI and present to café operator for service improvement or compliments
4. Plan, Execute and Administer MDEC’s printed materials i.e. name cards, envelopes, letterheads, car stickers
o Focal point with Corporate Communications on printed material designs
o Performs end-to-end procurement process
o Process name card request twice monthly
o Process and verify invoices for payment
o Prepare data/statistic for the purpose of monthly reporting
5. Oversee and supervise activities associated with corporate gifts and distribution
o Focal point with Corporate Communications on corporate gift items
o Performs end-to-end procurement process
o Replenishing the stocks upon Admin Assistance stock inventory report
o Process and verify invoices for payment
o Prepare data/statistic for the purpose of monthly reporting
6. Execute procurement of beverage related items for the pantry and supervises the Tea Lady
o Manages supplies and procurement of beverage and pantry items.
o Provide coaching and performance feedback to the Tea Lady to ensure that the assigned KPIs are met.
7. Oversee and supervise the mailing facilities and supervises the Office Assistant
o Oversees the incoming/outgoing of mails when Office Assistant is on leave
o Prepare data/statistic for the purpose of monthly reporting.
o Provide coaching and performance feedback to the Office Assistant to ensure that the assigned KPIs are met.
8. Astro related matters
o Process monthly invoice payment for Astro bills for all MDEC office locations
o Focal point with Astro on matters related to Astro services. Facility Management will take-on the technical related issues.
9. Supports HoD/HoU on related work as assigned
o Support and work closely with HoD/HoU on budgetary matters, process reviews and resolve operational issues
o Performs related work assigned
o Review and highlight issues for other Admin Unit issue (if any) the employee exit checklist and hand it over to HR for further action
Qualifications
1. Minimum Diploma/ Degree in any field
2. Minimum Working Experience - 5 years
Competency Required
1. Soft Skills
a. Ability to work independently
b. Organizational skills and the ability to work well under pressure and to meet deadlines
c. Ability to estimate and budget for future needs
d. Interpersonal skills
e. Time management
f. Attention to detail
g. Ability to maintain accurate records
2. Technical/Functional Skills
a. MS Office Suite - MS Word and MS Excel advance level will be an added advantage
b. Inventory and Record Keeping
c. Performance Management
d. Ability to perform reporting, management papers, tenancy agreement etc will be an added advantage.
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Job Purpose
Plan and manage the following key organization-wide initiatives in supporting the organization's overall operations towards excellent MDEC business performance.
1. Occupational Safety & Health (OSH)
2. Business Continuity Management (BCM)
3. Cross-divisional issue resolution
Duties & Responsibilities
1. Develop and review OHS policies and procedures to ensure compliance with the objectives, procedures, legislative requirements, etc.
2. Plan, implement, and administer the OSH Program and activities Including collaboration with the relevant stakeholders e.g. Hazard Identification, Risk Assessment and Risk Control (HIRARC), Emergency Management, etc and follow up on actions initiated to eliminate or reduce risk & hazard.
3. Oversee workplace maintenance, repair, installations, renovation, and any other work that could harm employees' safety.
4. Carry out workplace inspections on a periodic basis, highlight findings, and enforce relevant corrective/preventive measures to rectify the issues.
5. Develop and execute incident investigation and reporting procedures
6. Create and maintain OSH-related records for reporting and reference
7. Plan and execute continuous annual OSH and BCM training/awareness programs on a periodic basis
8. Assist in the implementation of Business Continuity Management plans and activities. These include but are not limited to, BCM risk assessment, business impact analysis, business continuity plan (BCP), BCM communication plan, Crisis Management Plans, managing BCP documentation, training & awareness, and BCP testing exercise
9. Support the Critical Business Function (CBF) and other functions on the development and maintenance of enterprise-wide BCM plan and program e.g. formulation of a BCP to reflect the current business requirement
10. Prepare and present the report on OSH and BCM to the relevant Committee
11. Secretariat for the OSH/BCM Committee
12. Any other relevant duties assigned by Management when necessary.
Qualifications
1. Candidate must possess at least a Diploma/Bachelor’s Degree (added advantage) in Occupational, Safety, and Health or equivalent. Professional Certification in Business Continuity Management is added advantage.
2. Recognized bachelor’s degree i.e. Business Studies/ Administration/ Management, Health & Safety/ Finance/ Accountancy/ Banking, Engineering, IT or equivalent with Professional Certification in Occupational Safety & Health conducted by DOSH accredited trainer. Additional qualification in Business Continuity Management is added advantage.
3. 4 or more years of experience in Occupational Safety & Health, with Business Continuity Management exposure (added advantage)
Competency Required
1. Able to work independently with minimum supervision.
2. Technical knowledge in planning and implementing Occupational Safety & Health. Additional knowledge in Risk Management and Business Continuity Management is added advantage.
3. Good report writing and presentation skills.
4. Exceptional stakeholder engagement skills combined with strong communications & interpersonal skills as well as managerial ability. Able to influence at working levels and the most senior levels of an organization and to work collaboratively across functions, levels, and departments toward shared objectives.
5. Attention to detail in analyzing data and ability to reconstruct structured & unstructured data to develop reports by providing value-add information and context.
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Job Purpose
The Corporate Intelligence Senior Executive is responsible for facilitating, designing and deploying intelligence use cases to support corporate missions, with a focus on stakeholders and government relations. The job holder will be responsible for gathering, analyzing, and presenting data to enable key stakeholders to make informed decisions, drive continuous improvement, and achieve corporate objectives.
Duties & Responsibilities
1. Facilitate user requirements, plan and deploy intelligence use cases to enable key stakeholders to monitor performance, identify opportunities for improvement, and make informed decisions via interactive dashboards.
2. Design and deploy data pipelines, interactive dashboards and reports to enable self-service intelligence use cases.
3. Develop and expand the profiling and databases of stakeholders, events, engagement initiatives, platforms and other relevant information.
4. Conduct research, collect and analyze data from various internal and external sources to enrich data and validate findings.
5. Collaborate with cross-functional teams to ensure data accuracy, completeness, and consistency across systems.
6. Prepare documentation, share findings, provide guidance and support to other business units and team members to facilitate usage and adoption of the intelligence use cases.
7. Plan and execute data-driven strategies that support the organization's business objectives.
8. Support unit’s administrative and ad-hoc functions.
9. Stay up-to-date with emerging trends and technologies in data analytics and business intelligence and recommend innovative solutions to improve the team's performance.
Qualifications
Bachelor's degree in data science, computer science, IT, statistics, economics, engineering or related field.
Professional certification in data science and related fields.
Competency Required
Minimum of 5 years of experience in business intelligence, analytics, or related field.
Familiarity with the public sector and strong understanding of the digital economy landscape
Strong analytical, problem-solving, and critical-thinking skills.
Ability to work independently and as part of a team, managing multiple projects simultaneously.
Data Analysis: The ability to collect, analyze, and interpret data from multiple sources to identify trends, insights, and opportunities for improvement.
Business Acumen: An understanding of the organization's business model, strategy, and objectives, as well as the ability to translate data insights into actionable business recommendations.
Collaboration: The ability to work effectively with cross-functional teams to gather and analyze data, as well as to develop and implement data-driven solutions.
Technical Skills: Proficiency in data collection, preparation, analysis and visualization tools, e.g., Power BI, Alteryx, Excel, SQL, Python, MS apps, etc.
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Job Purpose
This is a senior executive role that focuses on identifying, profiling and managing export-ready digital technology companies.
The candidate is also required to strike partnerships with local and foreign government offices (embassies, consulates, agencies), associations, business chambers and tech ecosystem stakeholders.
The candidate must possess end-to-end accountability, strategy development, implementation, resource planning to budget management. The successful candidate must have strong business development skills, marketing and/or sales background with demonstrated contribution to strategy development, project management, budget management and a creative approach to problem-solving.
Duties & Responsibilities
1. Identify and manage portfolio of Malaysian tech companies (export-ready) to connect and build business opportunities with global partners and buyers
2. Collaborate with Malaysian tech companies and partners to curate targeted workshops, webinars, business matchings and pitching sessions
3. Structure collaborations and initiatives with partners that benefit Malaysian tech companies.
4. Strike strategic alliances with partners, leading to exports, funnels, business deals, pilots, funding opportunities for Malaysian tech companies, as well as ensuring that they are implemented in a measurable and sustainable manner.
5. Develop and host dedicated roundtable sessions with local and foreign chambers and associations to widen engagements with key business stakeholders in targeted countries.
6. Identify areas of improvement (program design, policies, and procedure) and leading the development and continuous evolution of the digital export initiative.
7. Plan and execute online/offline content to market and promote value propositions of Malaysian tech companies to potential global partners and stakeholders.
8. Contribute and collaborate with internal MDEC stakeholders in the development of new initiatives as well as existing MDEC initiatives.
9. End to end accountability from strategy development, implementation, resource and budget management for the department.
Qualifications
Bachelor’s Degree in Business/Economics/ IT/Engineering/Marketing/Management or related fields
Competency Required
1. Strong business acumen possesses an entrepreneurial mindset, outcome-driven and hard working. Direct business experience via co-founding a company is added advantage.
2. At least 3-5 years of international business development and/or sales experience within the tech or other related sectors or start-up.
3. Experience in strategy development & project management, with a creative approach to problem-solving.
4. Sound marketing and promotions experience, e.g. digital marketing, brand development, marketing and communications are added advantages.
5. Professional, courteous and enjoys working collaboratively and in cross-functional roles.
6. Challenges status-quo and takes the initiative to make the necessary changes for the benefit of the team and company.
7. Strong verbal and written communications skills are a must, as well as relationship-building skills.
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Are you looking for an opportunity to have an impact?
This role will be responsible to execute the sales strategies while supporting internal and external stakeholders in delivering division/ region’s targets.
Key Responsibilities
Key Requirements
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Job Purpose
To render robust PR and communications to support MDEC’s overall initiatives. The primary focus of this role will be content creation and putting together MDEC’s storytelling and narratives.
The role will also entail serving the CEO’s and Chairman’s office and other assigned duties within the PR and communications scope.
Duties & Responsibilities
Qualifications
Competency Required
Soft skills:
Technical skills:
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Job Purpose
The Macrostrategy unit is aimed to develop and facilitate strategic direction for MDEC and the country’s digital economy collaborating primarily with external stakeholders, including Federal, State, international bodies as well as the industry sector. Essentially, the Macrostrategy unit’s key responsibility is to drive and manage various studies related to Roadmaps, Blueprints and Frameworks, working closely with external consultants and internal stakeholders where relevant. The unit is also responsible to discuss and advice various states’ efforts in digital economy via several platforms.
The Senior Executive is expected to play a key role in driving the strategic workstreams of the Macrostrategy unit. This involves contributing to the analysis, design, and implementation of approaches, developing tailor-made solutions, strategic direction and working closely with stakeholders to ensure positive impact and sustainable results for implementation. The Senior Executive is required to have a good big-picture thinking with execution in mind, working closely with internal and external stakeholders.
Duties & Responsibilities
Strategic Planning:
1. Facilitate and plan Enterprise Advisory for corporate MDEC and across MDEC divisions on their strategic plans and studies which includes:
2. Facilitate the development of Strategies and Frameworks for Federal and State-level Ministries, and Agencies in the Digital Economy which includes:
Research & Analysis:
Ensure research is aligned to the strategic objectives of key projects and we as well as stakeholders including enterprise, Federal, State and industry stakeholders
Digital Economy Decision-making Platforms:
Represent MDEC at Key Decision-making Platforms
Stakeholder Reporting & Project Management:
Engage and develop reports for stakeholders across MDEC Divisions and at Federal and State-level on matters related to the strategic development of the Digital Economy for the Nation, where applicable:
Learning and Growth:
Qualifications
Competency Required
Soft Skills:
Technical Skills / Knowledge Specialization:
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?
You'll be assist the Heads of Compliance in ensuring that Allianz Malaysia Berhad (Company) and its subsidiaries, i.e. AGIC and ALIM are in compliance with the Financial Services Act 2013, all other relevant laws and guidelines issued by Bank Negara Malaysia (BNM), Life Insurance Association of Malaysia (LIAM), Persatuan Insurans Am Malaysia (PIAM) and any other relevant regulatory bodies, as well as the Policies, Standards and Procedures of the Allianz Group.
Key Responsibilities
Key Requirements
Let’s care for tomorrow. For putting risk management front and centre of everything we do.
Perks & Benefits
Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.
Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.
Job Purpose
1. To ensure the MSC Malaysia Status [now known as Malaysia Digital (MD) Status] companies adhere and are in compliance with the Conditions of Grant (CoG).
2. To assist, facilitate and enforce the compliance of MSC/MD Status companies within the existing MSC/MD requirements.
3. To facilitate growth and transformation of MD Status framework in regard to Approval Letter adherence in accordance to the Malaysia Digital initiative.
4. Responsible to perform application verification, assessment, and due diligence to ensure efficiency, transparency and integrity for key processes for Pioneer Status financial tax incentives under the MSC/MD Bill of Guarantee (BoGs) No 5 and/or other non-compliance findings from MSC/MD related processes.
5. To continuously monitor the compliance related information / database is up-to-date in the system.
Duties & Responsibilities
1. Ensure MSC / MD Status companies comply with the CoG/Approval Letter.
2. Assessment of MSC / MD Status companies in matters regarding CoG / Approval Letter.
3. Enforcement of CoG/ Approval Letter
4. Active and Inactive MSC/MD Companies
5. Data management and information
6. Ad hoc task.
Qualifications
Competency Required
1) Soft Skills
2) Technical Skills
Perks & Benefits
Malaysia Digital Economy Corporation (MDEC) is the government agency under the Ministry of Communications and Multimedia Malaysia entrusted to lead the nation's digital economy forward.
MDEC’s mandate includes driving digital adoption, development of industry ready tech talents, digital economy policies and global champions.
To future proof Malaysia for the digital age, MDEC will leverage its proven track record, industry credibility and experienced leadership to connect, catalyse and commercialise digital initiatives to advance a thriving and sustainable digital economy placing diversity and inclusivity at its core.
#LetsBuildTogether #DigitalMalaysiaForward
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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