customer service manager jobs in petaling jaya

Job Description

- ResponsibilityRespond to customer enquiries within the agreed response time
- Resolve customer enquiries through our support channels
- Provide relevant service recovery, support, and recommendations to customers...

Responsibilities:

• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication 'scripts' when handling different enquiries.
• Determine customers' needs, clarify informati...

  Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication 'scripts' when handling different enquiries.
  • Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Take iniative to upsell products when they arise.
  • Establish sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

   

  Requirements:

  • Candidate must possess at least a SPM and above.
  • Required language(s): English
  • Speaking Mandarin is added advantage
  • Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – TRAINING Provided
  • Applicant must be willing to work on rotational shifts.
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

  Career Prospect :

  • Executive > Senior Executive > Specialist > Team Lead > Assistant Manager > Manager > Senior Manager.
  • IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

  Salary & Benefit :

  • Rest & relax area
  • EPF
  • Socso
  • Annual leave
  • Medical leave
  • We are located nearby shopping malls and housing area
  • Shuttle van available in nearby LRT/KTM station

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innov...

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innov...

Job Responsibilities

• Perform electrical repairs in community areas, including lights and laundry.
• Ensure mechanical equipment is in working order and fixed as necessary.
• Complete general building clea...

  Job Responsibilities

  • Perform electrical repairs in community areas, including lights and laundry.
  • Ensure mechanical equipment is in working order and fixed as necessary.
  • Complete general building cleaning and maintenance.
  • Install and replace floors, stairs and piping as needed.
  • Repair and paint doors, windows, walls, ceilings, roofs and other parts of the building.
  • Maintain trash and recycling receptacles around the facility.
  • Maintain and repair air conditioning and heating systems as required.

  Perks & Benefits

  • Medical insurance
  • Personal leave

Responsibilities:

• Deliver a full range of tax services in compliance with the laws and regulations within time frame.
• Build relationships and interact with clients to provide excellent planning, consulting and...

  Responsibilities:

  • Deliver a full range of tax services in compliance with the laws and regulations within time frame.
  • Build relationships and interact with clients to provide excellent planning, consulting and other expertise.
  • Provide innovative tax planning and review complex income tax returns.
  • Identify and mitigate tax risks.
  • Coordinate tax staff and assess their performance.
  • Manage tax provision and tax compliance processes.
  • Improve processes by developing or implementing best practices.
  • Manage and coordinate tax audits.
  • Prepare all tax papers on a regular basis and handle all information data requests.

   

  Requirements:

  • Proven work experience as a tax manager/assistant tax manager/tax supervisor.
  • In-depth knowledge of tax accounting, tax compliance and all types of tax returns.
  • Knowledge of tax software and MS Office.
  • Excel at meeting deadlines and solving problems.
  • Good client service along with the ability to develop excellent client relationships.
  • Strong leadership and personnel management skills.
  • Analytical skills and is detail-oriented.
  • Possess at least a Diploma/Bachelor's Degree in Accounting or professional qualification.

  Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance 
  • Nearby public transport
  • Free snacks 
  • Regular team activities
  • Company trips
  • Personal development opportunities

Responsibilities: 

• Responsible to prepare accurate and timely management reports and financial statements, financial functions such as taxation, cash flow management, budgeting, financial analysis, feasibility study fo...

  Responsibilities: 

  • Responsible to prepare accurate and timely management reports and financial statements, financial functions such as taxation, cash flow management, budgeting, financial analysis, feasibility study for expansion.
  • Responsible to liaise with external auditors, tax consultants and government authoriy in relating to accounting matters and issues.
  • Ensure legal and regulatory compliance with all reporting, accounting and audit requirements imposed by regulatory bodies. 
  • Responsible for HR matters including payroll, recruitment, policies and administration task.
  • To work closely with Management on planning and improving the accounting & financial policies and procedures from time to time if needed.
  • Any other ad-hoc assignment as assigned by the management if necessary.

  Requirements: 

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking or equivalent.
  • At least 3 to 5 years of working experience in the related field is required for this position. 
  • Applicants should be Malaysian citizens or hold relevant residence status. 
  • Fast learner & able to work independently and communicate effectively with all staffs and management.
  • Must be mature and reliable in handling company confidential data and information.
  • Proactive working attitude, good interpersonal skills and able to work with minimum supervision.   
  • Full-Time position and possess own transport
  • Required language(s): English, Chinese and Bahasa Melayu

   

  Please email or post your resume with recent photograph to below address:

  Callnet Solution Sdn Bhd

  Email:  management@callnet.com.my

  Address: A-08-05, Tropicana Avenue, Persiaran Tropicana,

   Tropicana Golf & Country Resort,

   47410 Petaling Jaya, Selangor.

  Telephone: +603-78865209

  Website:  www.callnet.com.my

  Perks & Benefits

  • Personal leave
  • Personal development opportunities

Job Descriptions

• Ability to plan, organize and lead the sales team and all sales activities within the company.
• To develop and manage sales strategies and planning in identify customers (Processed Cheese &...

  Job Descriptions

  • Ability to plan, organize and lead the sales team and all sales activities within the company.
  • To develop and manage sales strategies and planning in identify customers (Processed Cheese & Trading items related to Dairy products).
  • To establish and maintain relationship with existing key account customers and develop sales strategies to develop new customer accounts.
  • To execute approved action plans, sales budget and strategies towards achieving sales targets.
  • To provide and maintain excellent account service and customer relationship management.
  • To oversees and evaluates market research of competitor products, market and sales trend and then develop effective marketing strategy
  • To provide the monthly sales performance and competitor activities reports to management
  • To provide sales forecasts on the monthly basis for effective stock management and company sales growth.
  • To perform related job responsibilities delegated by management as necessary in relation to the business operation to maintain a smooth and productive operation of the organization.

   

  Peninsular and East Malaysia

  Requirements:

  • Bachelor Degree
  • Driving License
  • Have experience at least 3 years in Managerial Position with relates to Frozen Food, Food Ingredients and Dairy Products.
  • Personal network/ connection with F&B manufacturer
  • Demonstrate initiative, resourceful, self-discipline, positive attitude & result driven.
  • Strong interpersonal skills and ability to effectively work with wide range of people and cross functional group.
  • Willing to travel and able to work independently.
  • Good command of English, Malay & Mandarin.
  • Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.
  • Computer skill: Microsoft Office
  • Knowledge in Dairy products & Dairy market
  • Experienced working in Manufacturing or Trading company

  Perks & Benefits

  • Bonus
  • Allowance (travel stipends, transportation, etc.)
  • Medical insurance

Responsibilities:

• Deliver a full range of tax services in compliance with the laws and regulations within time frame.
• Build relationships and interact with clients to provide excellent planning, consulting and...

  Responsibilities:

  • Deliver a full range of tax services in compliance with the laws and regulations within time frame.
  • Build relationships and interact with clients to provide excellent planning, consulting and other expertise.
  • Provide innovative tax planning and review complex income tax returns.
  • Identify and mitigate tax risks.
  • Coordinate tax staff and assess their performance.
  • Manage tax provision and tax compliance processes.
  • Improve processes by developing or implementing best practices.
  • Manage and coordinate tax audits.
  • Prepare all tax papers on a regular basis and handle all information data requests.

   

  Requirements:

  • Proven work experience as a tax manager/assistant tax manager/tax supervisor.
  • In-depth knowledge of tax accounting, tax compliance and all types of tax returns.
  • Knowledge of tax software and MS Office.
  • Excel at meeting deadlines and solving problems.
  • Good client service along with the ability to develop excellent client relationships.
  • Strong leadership and personnel management skills.
  • Analytical skills and is detail-oriented.
  • Possess at least a Diploma/Bachelor's Degree in Accounting or professional qualification.

  Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance 
  • Nearby public transport
  • Free snacks 
  • Regular team activities
  • Company trips
  • Personal development opportunities

Responsibilities: 

• Developing and meeting with potential clients and grow long-lasting relationships by understanding their requirement and needs
• Expanding relationships, visiting leads and bringing in new cli...

  Responsibilities: 

  • Developing and meeting with potential clients and grow long-lasting relationships by understanding their requirement and needs
  • Expanding relationships, visiting leads and bringing in new clients
  • Understanding and solving client’s issues and feedback
  • Strategic planning to improve client results
  • Having experience in selling IT related products and solutions such as Cloud Solution, Infrastructure, Networking, Security and etc would be added advantage
  • Managing communications between key clients and internal teams
  • Collaborating with the sales/presales team to maximize profit by up-selling or cross-selling
  • Excellent communication and negotiation skills

  Requirements: 

  • Minimum Bachelor’s Degree in IT or equivalent professional certificate
  • At least 3 to 5 years of working experience in the related field is required for this position. 
  • Applicants should be Malaysian citizens or hold relevant residence status. 
  • Excellent communication, interpersonal, and organization skills
  • Strong in people management and planning skills
  • Proactive working attitude, result-oriented and independent.   
  • Full-Time position and possess own transport
  • Required language(s): English and Bahasa Melayu

  Please email or post your resume with recent photograph to below address:

  Callnet Solution Sdn Bhd

  Email:  management@callnet.com.my

  Address: A-08-05, Tropicana Avenue, Persiaran Tropicana,

   Tropicana Golf & Country Resort,

   47410 Petaling Jaya, Selangor.

  Telephone: +603-78865209

  Website:  www.callnet.com.my

  Perks & Benefits

  • Commission and bonus
  • Personal leave
  • Personal development opportunities

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison wi...

  Responsibilities:

  • Responsible for the delivery of media sales results.
  • Work with agencies & clients to provide outdoor media solutions, develop new business.
  • Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
  • Manage multiple campaigns simultaneously while interfacing with different internal and external contact

   

  Requirements:

  • Bachelor's degree or equivalent experience.
  • Proven success in media sales & client management.
  • Familiarity with sales performance metrics.
  • Strong negotiation, presentation and communication skills.

  Perks & Benefits

  • Parking subsidy
  • Central location
  • Medical,Dental & Optical
  • Personal leave

Responsibilities:

• Deliver a full range of tax services in compliance with the laws and regulations within time frame.
• Build relationships and interact with clients to provide excellent planning, consulting and...

  Responsibilities:

  • Deliver a full range of tax services in compliance with the laws and regulations within time frame.
  • Build relationships and interact with clients to provide excellent planning, consulting and other expertise.
  • Provide innovative tax planning and review complex income tax returns.
  • Identify and mitigate tax risks.
  • Coordinate tax staff and assess their performance.
  • Manage tax provision and tax compliance processes.
  • Improve processes by developing or implementing best practices.
  • Manage and coordinate tax audits.
  • Prepare all tax papers on a regular basis and handle all information data requests.

   

  Requirements:

  • Proven work experience as a tax manager/assistant tax manager/tax supervisor.
  • In-depth knowledge of tax accounting, tax compliance and all types of tax returns.
  • Knowledge of tax software and MS Office.
  • Excel at meeting deadlines and solving problems.
  • Good client service along with the ability to develop excellent client relationships.
  • Strong leadership and personnel management skills.
  • Analytical skills and is detail-oriented.
  • Possess at least a Diploma/Bachelor's Degree in Accounting or professional qualification.

  Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance 
  • Nearby public transport
  • Free snacks 
  • Regular team activities
  • Company trips
  • Personal development opportunities

Responsibilities:

• Deliver a full range of tax services in compliance with the laws and regulations within time frame.
• Build relationships and interact with clients to provide excellent planning, consulting and...

  Responsibilities:

  • Deliver a full range of tax services in compliance with the laws and regulations within time frame.
  • Build relationships and interact with clients to provide excellent planning, consulting and other expertise.
  • Provide innovative tax planning and review complex income tax returns.
  • Identify and mitigate tax risks.
  • Coordinate tax staff and assess their performance.
  • Manage tax provision and tax compliance processes.
  • Improve processes by developing or implementing best practices.
  • Manage and coordinate tax audits.
  • Prepare all tax papers on a regular basis and handle all information data requests.

   

  Requirements:

  • Proven work experience as a tax manager/assistant tax manager/tax supervisor.
  • In-depth knowledge of tax accounting, tax compliance and all types of tax returns.
  • Knowledge of tax software and MS Office.
  • Excel at meeting deadlines and solving problems.
  • Good client service along with the ability to develop excellent client relationships.
  • Strong leadership and personnel management skills.
  • Analytical skills and is detail-oriented.
  • Possess at least a Diploma/Bachelor's Degree in Accounting or professional qualification.

  Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance 
  • Nearby public transport
  • Free snacks 
  • Regular team activities
  • Company trips
  • Personal development opportunities

Job Description:

Financial Reporting

• The finance role covers all scopes of the group finance functions including corporate finance, taxation as well as financial management and reporting;
<...

Job Description:

Financial Reporting

• The finance role covers all scopes of the group finance functions including corporate finance, taxation as well as financial management and reporting;
• Implement and strengthen the effective SOPs for finance department with the support from staff;
• Duties on reporting of company financial and operational performance to the Audit Committee and Board of Directors; and
• Being the officer primarily responsible for the financial management of Advancecon Group pursuant to Section 251 (1) of the Companies Act 2016.

Risk Management and Internal Control System

• Provide assurance to the Board of Director that the Group’s risk management and internal control system have operated adequately and effectively in all material aspects.
• Ensure that effective internal controls or value-added measures are in place and ensure compliance with applicable rules and regulations;
• Draft the Statement on Risk Management and Internal Control and present to the Risk Management and Sustainability Committee, Audit Committee and Board of Directors for approval;
• Liaise with external auditor during the review of Statement on Risk Management and Internal Control with the support from staff; and
• Review the audit issues highlighted by internal auditor and provide advice for action plan with the support from staff.

Financial Forecast and Budget Preparation Process

• Manage processes for financial forecasting, budgets and consolidation and reporting to the Company and Board of Directors for approval; and
• Manage cash flow forecasting and discuss immediate action plans with senior management for collection issues.

Integration Program

• Lead the integration program and coordinate the following identified work streams for the newly acquired group of companies;
• Monitor the financial performance, internal operation issues and cash position of Spring;
• First contact point for Spring regarding the financial issues; and
• Prepare the minutes for the collaboration meeting.

Sustainability Governance Structure

• Secretary for the Risk Management and Sustainability Committee;
• Manage the sustainability governance structure; and
• Draft the Sustainability Statement in the Annual Report and present to the Risk Management and Sustainability Committee, Audit Committee and Board of Directors for approval.

Treasury Management

• Managing banking relationship;
• Driving treasury specific projects/initiatives across the Company;
• Reviewing funding needs; and
• Working closely with the business to minimize financial risk

Preparation of Annual Report

•  Ensure the preparation of Annual Report is according to the timeline with the support from company secretary and staff and present to the Board of Director for approval.

Related Party Transactions

• Ensure the related party transactions of the Group are clearly identified and perform the relevant actions according to the Listing Requirements with the support from company secretary and staff; and
• Check the contents in the Circular in relation to Related Party Transactions in accordance to the requirement under the Listing Requirements which is prepared by Company Secretary and present to the Board of Director for approval.

Company Secretary Matters

• Lead the company secretary functions with the support from Company Secretary and staff; and
• In charge the compliance and the implementation of latest Malaysian Code on Corporate Governance and Listing Requirements across the Board and Company with the support from Company Secretary and staff.

Liaise with Lawyer

• Liaise with lawyer and ensure the contents of the legal documents like Sales and Purchase Agreement, bank facilities documents, etc are protecting the Company’s interest before propose to Directors for approval.

Business Partnering

• Establish and maintain strong relationships with senior management to identify their needs and seek full range of business solutions;
• Involve in the evaluation on the return for new investment, terms and conditions and prepare or review the necessary documents like Joint Venture Agreement, etc with the support from lawyer. 
   

Job Specification: 

• Must be a Chartered Accountant (CA) / Certified Public Accountant (CPA) / Certified Management Accountant (CMA); AND a member of MIA.
• At least 10 years of related working experience with at least 5 years in relevant role (preferably in Quarry and Construction industry).
• Strong project management and problem-solving skills & well versed in MFRS & IFRS 
• Experience in reporting requirements and corporate matters for listed companies 
• Big four firm audit experience is preferred 
• Able to work independently and lead a Finance team 
• Excellent communication and interpersonal skills 

 

 

 

Perks & Benefits

• Medical insurance
• Personal development opportunities

Job Responsibilities:

• To lead the R&D team to carry formulation improvement, involve in new product development and sensory test to provide solutions for improving product quality.
• Independently plan and c...

  Job Responsibilities:

  • To lead the R&D team to carry formulation improvement, involve in new product development and sensory test to provide solutions for improving product quality.
  • Independently plan and complete product development works with appropriate communication on project status to superiors, sales, and customers.
  • To conduct market research on new products or existing products through desk & field research.
  • Troubleshoot and assist in resolving technical issues for process improvement.
  • Responsible for providing result analysis and technical recommendations to the R&D team and Management.

  Job Requirements:

  • Degree in Food Technology/Food Science or related discipline.
  • Preferably with more than 10 years of experience in a food manufacturing environment. 
  • Experience in recommending and formulating new products based on market research.
  • Experience in planning, developing, and implementing production for the new product.
  • Good knowledge of HACCP & ISO22000 requirements.
  • Possess good analytical & problem-solving skills.
  • Independent, possess own transport, and willing to travel locally or overseas.

  Perks & Benefits

  • Nearby public transport
  • Casual dress code
  • Regular team activities
  • Company trips
  • Medical insurance
  • Personal development opportunities
  • 5 days a week
  • Dental/Health Screening