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Job Requirement:

  • Candidate should at least possess Diploma (Advanced / Higher or Graduate) Bachelor’s Degree or equivalent
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Preferably QA's specializing in Customer Service Quality Assurance or equivalent.
  • Exposure to call monitoring in a call center environment.
  • Highly communicative: Ability to speak and understand English, write business letters and reports. Able to get your point across both interpersonally and asynchronously.
  • Demonstrate analytical / planning and decision making skills.
  • Functional understanding of business principles and operations.
  • Proven people management skills in a similar environment is desirable.
  • Able to work with minimal supervision.
  • Excellent interpersonal skills with flexible approach to working in a team.
  • Rostering and Manpower planning skills.
  • Sound administrative and motivational skills.
  • 1 year Contract position available.
Penang
· 3 weeks ago
· Full-time
· Manager level
· in the Human Resources Management industry
Job Responsibility Work with the head of marketing on all marketing programs, including outreach to marketing channels, development of collateral, and management...
George Town, Pulau Pinang
· 2 months ago
· Full-time
· Senior Executive level
· in the Others industry
Job Responsibility Advise present or prospective customers by answering product and service-related questions. Resolve product or service problems by clarifying t...
George Town, Pulau Pinang
· 2 months ago
· Full-time
· in the Others industry
Company Description Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bo...
Bayan Lepas, Pulau Pinang
· 3 months ago
· Full-time
· Senior Executive level
· in the Others industry
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