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Who are we?
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Customer Onboarding
Utilizes onboarding templates and checklists and uses judgment within a moderate scope to make modifications to the standard during onboarding based on customers needs and project scope
Uses the 3 Phase Methodology for onboarding:
Phase 1 - Conducts pre-onboarding for key customers
Phase 2 - Kick-off Onboarding: Sets up, facilitates and conducts kick-off meetings for customers
Phase 3 - Continuous Follow-up: Within a moderate scope, follows up with key customers
All Phases:
Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with developed skills in a way that allows the CSM to influence the customer and others.
Able to communicate with customers what other teams at Equinix do and how customers should utilize them
General:
Collects in depth information about the customer, so that the experience is personalized
Proficient in Equinix's processes, policies and escalation paths
Post onboarding, follows up on actions and tasks and understands how these tasks connect to customer's goals
Able to articulate trends for this customer
Able to utilize moderate inquiry (questioning) skills with the customer in order to better understand their business.
Able to use prior information to inquire more deeply about the customer
Adoption and Customer Success Management
Develop, maintain and track progress of a Customer Success Plan within a moderate scope
Drive product and process adoption by understanding customer usage trends of key customers
Able to articulate a moderate understanding of Equinix's products (current and future) and provide customer education.
Collect customer feedback, providing it to relevant teams to improve the customer experience
Proactively identifies feedback trends across customers and drives process improvements for key accounts
Proactively review product utilization and propose potential solutions for key customers
General:
For key customers only, partners with account team for presale discussion to facilitate account growth and gain insight and understanding of the customer
Acts as a customer advocate
Ensure smooth and clear handoff to/from internal teams
Proactively reaches out to customers to touch base (i.e. heath check) on key customers
Accumulate, utilize and distribute methods of best practices, May develop and implement new methods of best practices
Participate in key customer projects, may lead cross functional teams for key customer projects, within a moderate scope
Issue and Escalation Management
Assess issue/escalation to validate, prioritize and progress accordingly
Manage, document and raise visibility of critical escalations as appropriate
Engage key stakeholders as needed to ensure adherence to standard operating procedures, policies/rules/restrictions and when resolving issues and communicating externally with support from management
Identifies process improvement opportunities or plans while leveraging what is already in place
Participate in and/or collects issue post mortem/root cause analysis, to communicate resolution and any improvement plans when required
General:
Main point of contact for the customer providing honest and empathetic support, for CSM managed escalations. Escalates to GEM and functional teams as agreed
Work cross functionally to proactively engage internal colleagues in order to provide ongoing, timely updates and resolutions to the customer within a moderate scope
Provides globally consistent communication
Account Management & Retention
Involved in managing accounts in conjunction with sales and management, including support of order fulfilment and other contractual obligations within a moderate scope
Flags churn risks as they become known and proactively engages with sales and management to raise awareness of potential churn
Manages delivery of regular Operational Survey Review for selected accounts, within a moderate scope
Supports resolution of follow-up actions from CBRs and project manages follow-up actions from OBRs
General:
Drives high customer satisfaction
Able to support moderate customer projects independently and more complex projects under supervision
Qualifications
3+ years experience preferred
Bachelor's degree preferred
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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Essential Functions:
Government Affairs
Tender Management
Stakeholder Engagement
Compliance
Risk Management
Strategic Planning
Documentation and Reporting
Qualifications
#LI-CES
#LI-PK1
#LI-DNP
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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Knowledge:
Ability to put subject knowledge to use. Basic Knowledge of Chemistry particularly water related.
Ability to dissect a process into parts and look at them individually to make a whole. Ability to grasp a new process.
Business related:
To develop business in the F&B sectors through cold calls to generate interest in the customer, understand customer needs and have the proposal made and executed to meet the customer needs and also to generate additional business to Diversey. Abiltiy to demonstrate value proposition and close the sale.
Ability to conceptualise and develop the complete solution for the customer to generate business
Development and delivering of presentations and proposals.
Sound understanding of the commercial environment and efficiently manage distributors.
Skills:
Build sustainable and mutually beneficial customer relationships.
Ability to work in a team.
Customer Service:
Basic customer service by providing technical support to the customer. Problem solving during performance issues.
Maintaining a positive customer perception for Diversey. Owner of the customer account within Diversey in all aspects.
Demonstrate a comprehensive understanding of the customer's processes and their Cleaning & Hygiene needs.
Business Development Manager for F&B based in Johor BharuOfficial account of Jobstore.
Description -
What an Emerging Markets Partner Business Manager does at HP:
Individuals who do well in this role at HP, usually possess:
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
#Li-Post
Job -
SalesSchedule -
Full timeShift -
No Shift premium (Malaysia)Travel -
50%Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Official account of Jobstore.
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Finance Manager to be based in Perai, Penang.
Here is a glimpse of what you'll do:
The experience we’re looking to add to our team:
KR40
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Official account of Jobstore.
Description -
We are looking for a Channel Business Development Manager to join our team to drive a transformational change in the reseller channel. Our aim is to develop partners so that they can provide a consolidated workplace experience for their customers.
The candidate, who has both strong sales and business management skills, with experience in the services and contractual space, would be based in a global organization, but responsible for a set of partners / countries. The role includes understanding, driving and achieving / over-achieving sales targets and, as part of the country sales organizations, the execution of centrally designed initiatives, utilizing global tools to promote local channel business, as well as analyzing market environment and challenges, and consolidating local requests and help needed. Responsibility also includes establishing the right business governance with the partner landscape, managing the current channel activities, and recruiting new partners.
Scope of the role is HP’s Personal Computing and Office Printing Services and Solutions portfolio across product lifecycle services, managed print services and PC & Print Software, in one word: HP Workforce Solutions portfolio.
This role is ideal for people who want to be part of the emerging HP business area for the future and drive its growth and development.
Partner enablers to help grow sales and delivery of HP Services (PC and Print) (including value proposition, program, tools, dashboards, incentives)
What a Lifecycle Services Channel BDM – Malaysia does at HP:
Partner enablement: value proposition, collaterals, trainings
Partner selection, segmentation, adoption, certification
Services channel programs deployment
Partner Services joint business plan for top partners
PBM education on channel tools, programs, growth initiatives
Business dashboards & analysis
Linkage to technical support resources
Limited to no involvement in end-user sales or partner account management
Key performance metrics
Services p-rate
Sell-thru, services mix
Growth initiatives performance
Number of partners selling Services
Channel program partner participation
Partner share of business
Engagement with other teams
Day to day Partner engagement together with Market Channel Sales team
Feedback on products, pricing, value proposition, sales enablement, and growth initiatives to Global channel Workforce Solutions and GBU
4P planning: channel incentives development with Services Categories
Individuals who do well in this role at HP, usually possess:
Services sales background
Partner management experience
Good mix of analytical and action-oriented mindset
Good communication skills within Market and on global level
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
#Li-Post
Job -
SalesSchedule -
Full timeShift -
No Shift premium (Malaysia)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Official account of Jobstore.
Key Areas of Responsibility and Accountability:
Purchase Request Processing
Perform upstream collaboration with internal stakeholders from planning to eventual procurement of materials and services Assist the internal stakeholders in defining their specifications of products and service. Review and evaluate Purchase Request according to needs and specifications of the internal stakeholders and ensure completeness of supporting documents Manages POs including running reports for close open PO’s.
Purchase Order Processing
Approve Purchase Orders using the PO system Compare prices, specifications, delivery dates and probable savings to determine the best bid among accredited suppliers Respond to internal and external customers inquiries about order status, changes, or cancellations Organize, update and retain product information files and purchase order records
Purchasing Policy Development, Review and Implementation
Develop and assist in the development of APAC SOP as required by the organization to ensure efficient and compliant purchasing operations Ensure alignment and compliance of Purchasing policies with Global Procurement and Financial policies Ensure implementation and strict observance of Purchasing policies Work with Purchasing/Operations Supervisor/Manager to review, update and document all changes in Purchasing Policies regularly or as required to ensure that these policies address the changing needs of the organization while maintaining compliance and alignment with Global Purchasing and Financial policies. Conduct regular training to all function on SOP, updates and changes in policies/procedures
Vendor / Supplier Management
Maintain a reliable list of accredited vendors/suppliers for key areas of spend Ensure that vendor/supplier accreditation process complies with Global Procurement, Financial standards and requirements Review and approve/reject new vendor requests Establish APS in key categories as per RCM strategies Monitor and manage vendors/suppliers in the areas of cost savings, process improvements, sourcing of materials and innovation initiatives Conduct vendor/supplier performance reviews
Strategic Thinking:
Relationship Management:
Compliance :
Accountability :
Knowledge & Experience:
Knowledge in Purchasing /Procurement Process, Project Planning and implementation Well versed in contract execution and management 4-6yrs functional experience in Purchasing/Procurement capacity Excellent people skills, excellent problem-solving skills. Project management skills Strong communication skills Strong interdisciplinary, intercultural, influence, and networking skills Familiarity with sourcing and vendor management Experience working in a US or foreign multi-national corporation is required. Interest in market dynamics along with business sense Experience in procurement of goods and services in support of a commercial sales organization a plus. Exposure to multi-racial environment preferably in healthcare industry setting
Competencies required:
Analytical Skills and attention to details Fluent in English and a second language (verbal and written ) Excellent communication, interpersonal skills and negotiation skills Proficient in MS Office application Able to work with minimum supervision A team player and can work under pressure Must have leadership and influencing abilities Hardworking and disciplined, committed to achieving goals and objectives within the framework of a team environment.
Minimum Qualification:
Bachelor Degree: Engineering, Science, Business, or Financial Degrees. CPM/CPSM certification desired
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
Employee Relations Manager
Kuala Lumpur, Malaysia
HOW MIGHT YOU DEFY IMAGINATION?
Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring an Employee Relations Manager in Malaysia.
Live
What will you do
The Employee Relations Manager will be responsible for conducting HR investigations and for providing staff relations guidance and support to managers and staff of Amgen’s Japan Asia-Pacific (“JAPAC”) region. In their investigator role, the Staff Relations Manager will conduct investigations into potential violations of HR policies (such as allegations of harassment, discrimination, and retaliation) involving staff based at Amgen’s JAPAC region. In their staff relations role supporting the JAPAC region, the Staff Relations Manager will act as a thought partner to managers on a variety of staff relations issues, such as performance management, disciplinary action, and workplace accommodations.
The Employee Relations Manager will report to the Regional Employee Relations Lead. Employee Relations is a specialized HR function that partners closely with managers, Compliance, Legal (in-house and external), and stakeholders in HR to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and to advise on performance and behaviors management, involuntary terminations, and workplace accommodations.
Main Responsibilities:
Win
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.
Official account of Jobstore.
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Manager located in Batu Kawan, Penang.
What a typical day looks like:
The experience we’re looking to add to our team:
What you’ll receive for the great work you provide:
NB87
SG70
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Official account of Jobstore.
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
Responsible in achieving company objectives by assisting Applied Sales Engineer to provide air-conditioning solutions to customers.
How you will do it:
Understand customers’ requirements for air conditioning equipment and solutions.
Provide heat load calculations and estimation to customers base on standards, requirement and application.
Prepare air Conditioning equipment selection, costing and budgetary to customers base on the required specifications.
Conduct technical and product presentations to consultants & end users virtually and physically.
Work with Applied Sales team & to seek potential customers in local market and maintain good relationships with the stakeholders of the projects.
Prepare weekly sales report & project tracking record to analyze and track the status of the projects.
Collect, gather and analyzes competitive comparisons, pricing trends, and market analysis of the competitor landscape.
Provide feedback or voice of the customers to the company on market requirements and regulations.
What we look for:
10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services
5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Possess senior level relationship in the building technologies market to support Sales Team in their sales efforts
Proven leader and developer of people working in diverse team environments.
Demonstrated technical and/or functional aptitude, and ability to engage with architects/owners/consultants or SME into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent analytical & problem solving skill
Business acumen, good interpersonal and communication skills
Able to work independently with minimum supervision.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
Official account of Jobstore.
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Manager located in Batu Kawan, Penang.
What a typical day looks like:
The experience we’re looking to add to our team:
What you’ll receive for the great work you provide:
NB87
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Official account of Jobstore.
As a Local Trial Manager, you will be responsible for local management of a clinical trial in a country or countries, managing the operational aspects of projects to meet contractual requirements. You will act as primary point of contact to lead, manage and co-ordinate the conduct of clinical trials from study start-up to close out at a country level in accordance with ICH-GCP and other applicable local regulations.
RESPONSIBILITIES
Partner with global, local country teams and study team to provide high level country strategy, drive study progress and country level study delivery. Accountable for study deliverables and drives key decisions within set country.
Plan, manage, and maintain oversight of clinical study execution in accordance with the global program strategy, through leadership of the cross-functional Local Study Team.
Support country-level operational planning and accountable for site selection within assigned country.
Contribute and develop to program,/study-specific materials – e.g., monitoring plan, study specific training documents.
Accountable for site-level goal setting and study-specific deliverables for clinical sites within their country.
Contribute to, deliver and/or lead CRA, Investigator and Study Coordinator training.
Oversight and monitoring of applicable vendor activities e.g., laboratories and equipment provisioning.
Contribute to the study-level forecast for investigational product, support study level accountability and reconciliation across assigned countries, management of ELE (enrolment long-range estimates) process.
Monitor the execution of the clinical study against timelines, deliverables, and budget for that country.
Monitor and review country and study trends, review Monitoring Visit Reports.
Identify and facilitate resolution of cross-functional study-specific issues.
Ensure accurate finance reporting and trial delivered within budget by adhering to finance reporting deliverables and timelines. This includes forecasting and proactive management of country/local trial budget. If applicable, may assist in negotiation of trial site contracts and budgets.
Conducts on-site quality visits with CRAs where/when appropriate and supports the maintenance of investigator site relationships.
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree in a healthcare or other scientific discipline
Minimum 2-3 years’ local /regional trial project management experience
Knowledge / expertise of regulatory environment, study start up process and associated timelines etc.
Clinical trial processes and operations
Extensive knowledge of ICH/GCP regulations and guidelines
#LI-Hybrid
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
Official account of Jobstore.
Who we are:
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
Service Account Manager role will be responsible to lead all aspects of the day-to-day activities of field technician team and plan monthly customer routes. To maintains customer happiness while balancing financial goal and to ensure safety compliances and polices are met. Analyze teams’ performance and recommend best suited changes to ensure profitable outcome.
How you will do it:
What we look for:
What we offer:
#LI-LW2
#LI-Onsite
Official account of Jobstore.
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
In this role, you report to the APAC Operational Excellence Leader and you are responsible to manage Operational Excellence workstreams across APAC. You will work with the P&Ls to drive end-to-end operational discipline. You will manage data consolidation for governance and performance management, ensuring excellence in execution while also partner with the P&Ls and the APAC team to manage risks identified along the way. This position has high visibility and will work closely with many levels of the organization from senior leaders to frontline managers.
How you will do it:
Design and execute operational excellence workstreams in APAC, partnering with regions and functions
Lead and facilitate L1 and L2 level deep-dive and problem solving sessions, while role modeling the right mindset and behaviors
Conduct analysis and develop recommendations for operational improvements and cost optimization
Identify and manage risks and opportunities across various categories. Partner with various parts of the organization to execute mitigation plans
Develop and use trends and insights to forecast potential risks and to develop scenario planning
Consolidate, validate and synthesize leading and lagging operational KPIs and data as required for Global & APAC reporting, supporting the Operational Excellence Leader on data consolidation, analysis and generation of actionable insights in the various programs
Work with the APAC team as required to drive operational discipline through process deployment, governance and capability building
What are we looking for:
Strong program management and operations experience
Strong critical thinking, analytical and problem-solving skills required
Quick learner and comfortable working in a high performing, fast-paced environment
High level of organizational and time management skills, comfortable in dealing with large datasets, and to a certain extent, manage ambiguities to generate meaningful insights and actions
Experience leading and leveraging resources in a multi-region, cross-functional and diverse setting
Excellent communication and stakeholder management skills, both written and verbal
Able to work effectively as part of a team or independently
Flexible to adapt to ever changing environments
Strong computer skills in MS Word, Excel, PowerPoint
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
Official account of Jobstore.
Job Overview
Provides the client relationship to a mid-sized client or clients through relationships with executives and leaders in the client organization in a part of mid-sized market or part of a large region. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.
Essential Functions
• Under direct supervision, assists the sales team in selling IQVIA products and services within assigned accounts or territory to achieve assigned revenue goal.
• Participate in sales/proposal presentations in face-to-face meetings with potential clients.
• Identifies contract expansion opportunities within assigned account(s) and elevates for qualification and decision to pursue.
• May interfaces with marketing, market research and/or IT at the user level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and provides feedback to Account team members on level of customer satisfaction.
• Effectively manage renewals and subscriptions.
• As required, may participate in contract renewal efforts on large multi-year contracts.
Qualifications
• Bachelor's Degree Req
• Four (4) years experience Req
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.
