Total 147,620 Service Operations Manager job vacancies in Malaysia

Job Description 

• To conduct desk and field investigation for both issuing and merchant acquiring fraud.
• To identify gaps along the processes to minimize fraud risks.
• Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA).
• Investigate and resolve any fraud cases with comprehensive findings and recommendations.
• Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
• Establish an effective and valuable relationship with other financial institutions, non-financial institution, law enforcement agencies and government sectors to combat fraud.
• Conduct fraud awareness trainings to internal customers.
• Conduct site visit and/or field investigation to suspicious merchant / potential new merchant.
• Conduct merchant training as and when required.
• Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks.
• Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks.
• To represent the Company in MRMTF meeting and court appearance for fraud cases.
• To conduct joint investigation with industry players as and when required.
• To conduct periodic review on process flow and update the operation manual (where necessary).
• To maintain proper records and audit trails for all work related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management.

Job Requirement 

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum eight (8) years’ experience in card / banking fraud investigation experience.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Credit card, personal loans and consumer merchandize knowledge.
• Good analytical skill.
• Computer Literate.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.
• Preferably Managers specializing in Banking/Financial Services or equivalent.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities:

• Take overall responsibility for maintaining daily correspondence between dealerships and BYD Malaysia.
• Oversee and ensure operational efficiency and effectiveness of dealerships, while informing and consulting them about BYD Malaysia's sales quality processes and dealer standards.
• Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality.
• Implement and follow up on sales processes to improve dealers' operational efficiency.
• Define and achieve targets for profitability, volume, and customer satisfaction.
• Develop and establish an overall business plan with budgets, market and activity plans, etc.
• Ensure dealers have the necessary personnel, financial resources, and local support to achieve their targets.
• Initiate and plan for ground/online activities to increase sales.
• Analyse sales development, profitability, and results per dealer, and implement action plans when required.
• Conduct regular and surprise checks on outlet operations.

Requirements:

• Diploma or Bachelor's degree.
• Minimum of 5 years of work experience in the automotive industry.
• Proven track record in sales, dealership management, or work experience in dealership business.
• Strong knowledge of dealer sales and business processes.
• Good negotiation skills.
• Strong problem-solving skills.
• Fluent in English, proficiency in other languages is a plus.
• Well-developed organization and people management skills.
• Self-starter with excellent communication skills and the ability to take initiative.
• Flexible and willing to travel extensively, sometimes outside of regular working hours.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Syarat Kelayakan Jawatan :-

1. Warganegara Malaysia.
2. Berumur tidak kurang daripada 30 tahun pada tarikh tutup iklan jawatan.
3. Mempunyai Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Kewangan atau Perakauan yang diiktiraf oleh Kerajaan daripada institusi pengajian tinggi tempatan atau kelayakan yang diiktiraf setaraf dengannya.
4. Akauntan Berkelayakan dengan kelayakan kewangan yang relevan (ACCA / CIMA / CA / CPA) serta mempunyai Sijil Profesional MIA.
5. Minimum lima (10) tahun pengalaman dalam bidang dan taraf yang sama.
6. Mempunyai kemahiran komputer yang baik, termasuk mengenal pakej perisian kewangan dan Microsoft Office 365.
7. Berpengetahuan mengenai Sistem Microsoft GP Dynamics akan menjadi kelebihan.
8. Mempunyai Pengalaman mengurus kakitangan syarikat dalam Jabatan Akaun, Kewangan & Perolehan.

Deskripsi Tugas Utama :-

Bertanggungjawab menguruskan fungsi-fungsi perakaunan dan kewangan syarikat di bawah portfolio bagi memastikan pengurusan dan perkhidmatan kewangan terbaik dan berkesan bagi kumpulan YPJ Holdings Sdn. Bhd. mengikut penetapan amalan piawaian perakaunan oleh agensi kerajaan dan badan profesional. 

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

JOB RESPONSIBILITIES: 

• Manage and work with a team in the account and admin department. 
• Work closely with external tax agents and auditors 
• Prepare financial statements, management reports, and other financial analyses to provide management with the information required to make informed business decisions. 
• To take charge of logistics and store 
• Prepare and present financial reports 

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Open culture

Responsibilities:

• Oversee and manage day-to-day operations of the high-rise buildings.
• Coordinate and oversee repair, maintenance, and other operational services.
• Supervise all staff within the building including maintenance, security, janitorial staff, and any contracted workers.
• Liaise with property owners and tenants to handle inquiries, issues, and enforcement of strata by-laws.
• Coordinate with the Strata Management Committee on necessary reports, budgets, expenditures, and capital improvement projects.
• Plan, schedule, and manage routine maintenance activities and special projects.
• Ensure all safety protocols, emergency procedures, and building regulations are adhered to strictly.
• Implement and maintain an efficient system for handling residents' requests and complaints.
• Conduct regular inspections of the property to identify and resolve issues.
• Negotiate contracts with vendors and service providers, ensuring all work is completed to the highest standard.
• Monitor expenditures to ensure operations remain within budget.
• Attend and participate in meetings with the Strata Management Committee and other stakeholders.
• Ensure compliance with all local and national laws relating to property management.
   

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities

We are seeking a dynamic and experienced Sales & Marketing Manager to lead our sales and marketing efforts. The ideal candidate will be responsible for developing and implementing strategic sales and marketing plans to achieve company objectives and revenue targets. This role requires a strong blend of leadership, creativity, and analytical skills to drive growth and enhance brand visibility in the market.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in sales and marketing, with a minimum of 5 years in a managerial role.
• Demonstrated track record of driving sales growth and achieving targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Proficiency in ERP / Accounting software.
• Flexibility to travel as needed.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies to achieve business objectives and revenue targets.
• Lead and motivate the sales and marketing team to meet and exceed performance goals.
• Identify new market opportunities and develop plans to capitalize on them.
• Build and maintain strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to identify potential challenges and opportunities.
• Monitor and report on sales and marketing performance metrics.
• Collaborate with other departments, such as product development and finance, to ensure alignment and support for sales and marketing initiatives.
• Stay updated on industry developments and best practices to continuously improve sales and marketing efforts.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities

• The Food & Beverage Manager is responsible for the proper supervision and function of all Food & Beverage associates, operation, sales, costs and departmental profits according to standards, budgets, and key result area objectives.
• The Food & Beverage Manager able to drive- revenue to achieve set budgets,
  marketing & promotions and strategies to optimise revenue and minimize expenses.
• The Food & Beverage Manager responsible for all the food & beverage operations (outlets / function rooms) includes culinary section with highest standards.
• Plan, order and manage food & beverage inventory, control cost in the outlets,
  managed labor cost based on event and budget.
• Collaborate with Executive Chef to create menus / promotions and maintain a pleasant dining experience.
• Identify customers needs and respond proactively to all of their concerns and handle with courteously.
• Conduct associate evaluations, motivate, develop, train and retain associates which encompass training program & hotel recognition programs.
• Comply with all health and safety and rules and regulations of the company.

Requirements

• Diploma or bachelor’s degree in hospitality management or related field preferred 3-5 years of experience in F&B Management or a similar role
• Strong knowledge of F&B trends, industry best practices, and regulatory guidelines
• Excellent leadership, communication & interpersonal skills

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Responsibilities:

This role is critical to support Security & Safety Manager in ensuring the safety of guest, associate, visitors/vendors/suppliers and property, work proactively to prevent theft and vandalism, responds to the needs of associate, offers assistance to those in need, provides excellent customer services, and takes direction from department supervisory/management associate. Work with potentially unpredictable individuals requiring that teamwork and effective communication with other security officers and associate are critical.

• Day to day security operations, implement and improve on security procedures and responsible for access control systems and vehicle control system.
• Work on crisis awareness, loss prevention, and training of the team.
• Conduct preliminary investigation and have good working relationship with the police and other relevant government authorities on security matters.
• Develop and manage security contractors.
• To enforce disciplinary and work ethics of associate and security personnel.
• Development, establishment and implementation of Environment, Safety and Health program to meet OSHA, FMA, EQA and related statutory requirement.
• Liaise with DOSH, BOMBA, DOE and or any other relevant government authorities.
• Plan and activate measures to secure the safety & health of associates.
• To inspect the workplace within the resort premises.
• To keep statistics on accident and dangerous occurrence at the place of work.
• Responsible for monitoring and control of waste, air emission and effluent complying with Environmental Quality Act (EQA).
• Investigate accidents/incidents and make recommendation to management for making working condition as safe as possible.
• Support in coordination of safety equipment /Personal Protective Equipment Training (PPE).
• Maintain report of accidents for management action.
• Assumes any other duties and responsibilities that may be assigned from time to time.

Job Requirements:

• Must have minimum 4 years of working experiences in the safety and security. Past experiences in resort environment will be an added advantage.      
• Strong analysis, investigation and documentation skills.
• Ability to support and lead a team of people towards a specific objective.
• Able to support the Security & Safety Manager in specific service projects and managing them until completion.
• Able to perform root cause analysis and investigation.
• Able to perform risk and hazard analysis.
• OSHA knowledge and computer literate.
• Good command of English and Bahasa Malaysia.
• Must be willing to work in the Langkawi island.

Kindly email your application with the most updated resume to careers.prlgk@parkroyalhotels.com.

Due to the restriction of Employment Visa in Malaysia, please note that this position is only opened for local Malaysian or candidates legal work rights in Malaysia only.

We regret to inform that only shortlisted candidates will be notified.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Receive and maintain bookings from customers (Booking lists).
• Prepare monthly shipping shipment schedule.
• Attend to all inquiries such as rates, and documents on shipment via email/phone call.
• Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target.
• Follow up call & send a reminder to the customer of dateline shipment.
• Provide service information, day-to-day shipment update to clients. 
• Weekly visits to clients to collect sales orders of import & export shipments.
• Provide appropriate solutions to customer's complaints in the shortest time frame.
• Monitor performance against KPI and take corrective action when necessary. Actively identify and pursue new sales opportunities and maintain current customers.
• Develop and implement marketing strategies to maintain and increase business revenue.

Requirements:

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Marketing, Logistic/Transportation or equivalent.
• At least 2 Years of working experience in the related field is required for this position.
• Excellent in effective communication both spoken and written, presentation and analytical skills.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.

Perks & Benefits

• Allowance (travelling)
• Company trips
• Personal development opportunities

• Attend to Management Meeting.
• Record accurate and comprehensive notes at meetings.
• Help with daily time management.
• Draft correspondence such as emails and letters.
• Typing, formatting, and editing reports, documents, and presentations.
• Reminding the  important tasks and deadlines.
• Able outstation and socialize.
• Able communicates and written in English, Bahasa Malaysia and Chinese.
• Proficiency in Microsoft Office.
• Must careful, resourceful, and punctual.
• Prefer below 35 years old.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

Syarat Kelayakan Jawatan :-

1. Lelaki dan warganegara Malaysia.
2. Berumur tidak kurang daripada 30 tahun pada tarikh tutup iklan jawatan.
3. Mempunyai Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Pengurusan Sumber Manusia, Pentadbiran Perniagaan atau Pengurusan yang diiktiraf oleh Kerajaan daripada institusi pengajian tinggi tempatan atau kelayakan yang diiktiraf setaraf dengannya.
4. Mempunyai Sijil Profesional Sumber Manusia adalah satu kelebihan.
5. Minimum lima (10) tahun pengalaman dalam bidang dan taraf yang sama.
6. Mempunyai kemahiran komputer yang baik, termasuk mengenal pakej perisian kewangan dan Microsoft Office 365.

Deskripsi Tugas Utama :-

Bertanggungjawab untuk membangun, melaksana dan mentadbir semua inisiatif dan aktiviti pengurusan dan pembangunan sumber manusia yang berkesan dan cekap untuk mencapai objektif perniagaan dan menjadikan syarikat sebagai majikan pilihan, berprestasi tinggi dan mencapai kepuasan bekerja, di dalam lingkungan pematuhan kepada polisi, peraturan dan Akta Pekerjaan 1955. 

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

Job Responsibilities

• Reports to Finance Manager and will be responsible to handle a full spectrum of finance functions for the subsidiaries
• Perform financial analysis to highlight areas for improvement, variance to Management
• Manages credit control and follow-up on customer-due accounts
• Resolve accounting discrepancies and irregularities
• Supervise and guide subordinates in their respective job functions (such as financial reporting account receivables, account payables, costing, fixed assets, and banking) to ensure smooth operation
• Responsible for statutory compliance such as auditor reports, company tax rerun, sales returns, and transfer pricing documentation
• To assist in all respects accounting functions, budget, and ad-hoc projects as assigned.
• Able to interact and liaise with auditors, tax agents, insurance agents, and regulators, ensuring timely submission of annual statutory audits, corporate tax, income tax, and SST filings.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Accounting or Professional Qualification
• Industrial Background Preferred: Min 3 years’ experience in the related field is required for this position.
• Industrial Background Preferred: At least 2 years of working experience in the manufacturing field
• Required skills: Accounting Standard and Tax knowledge
• Able to work independently to meet tight deadlines, have a sense of urgency and highly organized.
• Strong leadership skills, proactive and result-oriented.
• Candidate must will to travel (ad-hoc basis to Bandar Enstek/ Batu Pahat/Kalimantan /etc)
• Full-Time position is available

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibility:

• Responsible for driving Caldbeck’s Wines and Spirits brand performance, awareness and stocks availability across all sales channel.
• Taking of Orders and implementing In-Store merchandising to increase product visibility and ensuring stock levels are maintained adequately.
• Providing insightful and actionable market / competitor’s information feedbacks.

Job Requirements:

• Minimum 2 years’ experience in alcohol industry.
• Willing to travel and work beyond usual working hours
• Proficiency in English
• Competency in Microsoft Office (Excel, Words) 

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Responsibilities

• To manage daily production admin operations of the company.
• To lead a team of admin executive and supervise their daily scope work.
• To manage and supervise the delivery schedule and deadlines.
• To manage and solve customers' complaints.
• To ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Report to group General Manager.

Requirement

• Experience as Administration Manager or equivalent.

Benefits

• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee
• EPF/SOCSO