Total 150,522 Service Operations Manager job vacancies in Malaysia

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Assisting in consolidating invoices, to bill/invoice customer accurately 
• Prepare credit note or debit note to customers, when required
• Ensure proper filing and documentation of billing related matters
• Develop and maintain a filing system.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Requirements:

• Entry level, Fresh Graduate or No experience are welcome.
• Proven experience as an administrative assistant, virtual assistant or office admin assistant is a Plus
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least SPM, Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.
• Candidate required to work in a car service workshop at Parkcity Bintulu.

Perks & Benefits

• Performance allowance and bonus
• Personal leave
• Personal development opportunities

Responsibilities:

- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.

Requirements:

- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous. 

Join our team and be part of a dynamic environment where customer satisfaction is our top priority!

Perks & Benefits

• Employee equity
• Commission and bonus
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.
• SQL Accounting is Required

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Job Descriptions

• Coordinate on sales enquires and product / project development.
• Coordinate on customers’ orders and delivery arrangement.
• Assist on quotation and costing.
• Assist on budget preparation and monthly report.
• Manage sales related documentation.
• Any ad-hoc duties as assigned.

Skill, Knowledge & Personal Attributes

• Analysis, logical thinking & problem solving skill.
• Good interpersonal & communication skill.
• Highly motivated and able to operate independently in a fast-paced work environment.
• Computer literate and proficient in Microsoft and SAP.
• English & Chinese speaking preferred.

Education & Experience

• Must possess at least Bachelor’s Degree in Business studies, Business Management or equivalent in related field.
• At least 2 years of working experiences in related field, preferable in food industry.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements: 
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

**職位：營運管理員**

**要求：**
- 工商管理、商業管理或相關領域的文憑。
- 至少 1 年相關工作經驗。
- 較強的人際溝通能力，具備優秀的溝通能力。
- 能夠在最少的監督下獨立工作。
- 注重細節，適應力強，精力充沛。
- 熟練的解決問題的能力。
- 精通印尼語和英語。

**職責：**
- 管理培訓相關安排/申請
- - 建立並維護適當的歸檔系統。
- 組織和維護文件。
- 利用電腦軟體提高辦公室效率。
- 協調材料提交並確保及時交付。
- 協助完成指定的臨時職責。

津貼和福利

• 員工股權
• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會

Sespro Malaysia is hiring a full-time Sales Assistant Manager/Manager role for the
interior construction field of work located in Kuala Lumpur. The Sales Assistant
Manager/Manager will excel at networking and closing new opportunities. By using a
consultative approach to selling, this person will use their expertise to identify and
qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

• Successfully create business from new and existing customer accounts
• Manage negotiations with QS and Procurement
• Build and establish long term relationships with customer
• Identifying emerging markets to find new sales opportunities
• Preparing sales budgets and projections and approving expenditures
• Tracking and analysing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Overseeing and directing performance of the sales team
• Able to present in front of a crowd and a friendly demeanour
• Basic knowledge in Excel
• AutoCAD knowledge is an added value
• Meet and exceed sales targets

Qualifications

• Min 3 years and above in the Interior Construction industry; with glazing
  partition knowledge is an added value
• SPM or tertiary level of education
• Proficient in English, Mandarin/Cantonese speaking and writing
• Strong written and verbal communication skills

Perks & Benefits

• Open culture
• Personal development opportunities

年轻人！谁说做客服就一定单调乏味？欢迎加入 Ample Couture (AC) 成为时尚服务的一员！

客服助理招募中！！我们是一家经验丰富的服装与美妆公司，一直致力于打造最具前瞻性的时尚服务。

在 AC 工作的四大好处：

1. 自由的工作模式，星巴克、公司、还是在家？一周五天的工作地点，你选择！

2. 不间断的成长，我们经常提供培训，在2023年我们就至少提供了12次的培训！

3. 年轻又有活力的团队，平常放工后还喜欢一起去吹水吃饭，办公室政治？sorry，这里没有！平均年龄才27岁的团队，来玩吧！

4. 付出得到肯定的机制，我们有 Goal 和 Reward 的机制。入职就说明做到什么可以得到什么，再也不用等年尾看老板心情来分配花红！连老板的脸色都不用看，看成绩就好！

当然，我们还提供许多不同的福利。比如 company trip、annual dinner、花红、员工折扣、内部创业等等的机会。写完就太长了，期待有机会慢慢跟你一一分享！

如果上面的内容都是你想要的，那我们的需求其实也很简单。作为客服助理，你最重要是做好三件事而已：

1. 热情地处理顾客的疑问，提供专业的服务，确保问题圆满解决。

2. 协助直播主完成直播，实时回复直播间顾客的疑问。

3. 协助团队完成日常运营工作，保持客户满意度和公司形象。

如果你满足以下条件，就可以试着申请咯！

年龄：18-30岁

能用中文流利书写沟通

具有良好的服务意识

能够接受早晚班(轮班制)

有无经验者都欢迎加入

申请后会发生什么事？

我们会邀请符合资格的你出席一场 online 的工作讲解会，让你进一步了解这份工作的内容和认识我们的公司。我们最希望的是双方都对彼此有基本的认识才进行 1 对 1 面试。确保你最大化使用你的时间！

鼓励你，只要你对时尚服务有一点兴趣，就可以尝试按下 “Quick Apply” 的按钮了！毕竟这么好玩又有趣的公司错过了就可惜了，试试也不会少块肉，来吧！

我们期待你的加入，一起开启潮流时尚的客服旅程！

From:

你未来 5 年的合作伙伴

Ample Couture上

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

職責：

• 在現場或異地安裝、維護和維修自動識別資料擷取設備，例如熱轉印印表機（桌上型、桌上型、行動裝置）、手持式掃描器、行動掃描器/終端以及其他相關產品。
• 研究藍圖、原理圖、操作員和維修手冊以及其他規範，以熟悉安裝和維修程序。
• 根據製造商的規格設定或監督設備的安裝。
• 向最終用戶操作和演示設備
• 在設備安裝時進行最終使用者培訓
• 需要服務或支援時與客戶（最終用戶或工程師）打交道
• 諮詢工程人員解決系統運作中的異常問題。

要求：

• 至少擁有電子文憑或同等領域。
• a 工程學，鼓勵沒有文憑但有相關工作經驗的人申請
• 我們提供在職培訓，鼓勵應屆畢業生申請
• 作為現場服務技術人員的豐富工作經驗（如果有）
• 設備控制和故障排除方法/技能的基礎知識。
• 出色的分析和解決問題的能力。
• 以客戶為導向和有效的溝通能力。
• 具備熱感式印表機或掃描器相關工作經驗（例如 Sato、Zebra、Honeywell、OKI、Epson、Citizen 等）者優先

津貼和福利

• 津貼（旅費、交通費等）
• 汽車補貼
• 全額汽油、通行費和停車索賠
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會
• 年度獎金和獎勵
• 年度薪資審核

地點：柔佛、吉隆坡和檳城誠徵候選人

工作要求

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 年相關領域的工作經驗。
• 願意學習。
• 需要相關半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會講中文的候選人。
• 歡迎應屆畢業生申請。
• 雄心勃勃、自我激勵、團隊合作和獨立。
• 與同事協調和合作，以達到並實現目標。
• 擁有自己的交通工具並願意出差。
• 能夠立即開始工作。
• 可以在最少的監督下工作。
• 擁有機械知識是一個額外的優勢。
• 柔佛、檳城、吉隆坡都有職缺。
• 靈活且願意經常前往指定地點，包括吉隆坡、檳城、新加坡和印尼。

工作職責

• 為不同地點的客戶提供現場技術支持，包括吉隆坡、檳城、新加坡、印尼和其他指定區域。
• 對我們銷售的機器進行技術培訓，以加深對產品功能和性能的了解。
• 及時回應服務請求，排除機器問題並提供有效的解決方案。
• 與銷售團隊合作，提供技術支援，以確保客戶對我們的產品滿意。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 參與銷售詢價並完成銷售目標。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 參與維護計劃的製定，以確保設備的最佳性能。
• 透過積極參與獲取新客戶的努力，為擴大我們的客戶群做出貢獻。
• 完成總部下達的報告，包括但不限於技術支援、客戶回饋、銷售趨勢的詳細記錄。
• 為客戶提供報價，並根據客戶的需求推薦合適的設備。
• 準備並交付技術提案，向客戶解釋產品和服務。
• 購買備件或設備。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 公司旅行
• 工作簽證贊助
• 事假

Job Enquired:

• 6 days/week.
• Basic Salary RM2500/mth.(Probation 3 months, Adjustment salary once confirm)
• Ot, working performance allowance, Panel Dr, adjustment salary once confirm
• Location : No 8, Jln Utama 2/20, Tmn Perindustrian Puchong Utama, 47150 Puchong Selangor.

Requirements 

• Basic Knowledge of English and Chinese 
• Fresh graduate, willing to learn, polite, self-motivated, hardworking

Job scoop

• Issue bills, handle incoming call, serve customer, document checking, job arrangement.

Call with Ms Yunni Tel : 011-39064921 for interview.

Perks & Benefits

• Medical treatment
• Annual leave
• EPF,SOCSO,EIS